Dave & Charlotte's No Frills

Simply put, Charlotte is a miserable Owner of this No Frills who bullies her customers with condescending remarks.

I used to frequent this location a lot as there was little foot traffic and I dont like crowds. However, I didnt know Charlotte then, so it made sense at the time.

I will not be returning to this location.

Note: Please read the other negative reviews as there appears to be a consistent pattern of Charlottes poor behaviour.

Not vert busy. No masks Required. Prices have increased once again. Bored looking cashiers.

Love this No Frills but stock is low on sale items and don't expect to use your raincheck that expires in 14 days.

It was very pleasant being in this No-frills other no frozer or disgustingly dirty. This one is very clean and the fruits and vegetables are varied fresh.

This No Frills is awful right now. Their produce all rotted one day after we bought it. We used to shop here a number of times a week but won't be going anymore. Beware.

Shopping here for years. Probably the fanciest scarb no frills. I'm pc insider, I also live 4 km away from here. The yr of 2021 I redeemed a total of 1 million pc points equivalent to $1000.00, pretty sweet.

New owners took over during covid, Big adjustment, but it seems better now.

Big for a no frills. Parking lot is poorly laid out and there isn't a lot of buggy return places. Inside usually quite clean and well stocked. This one has some frills.

It used to have fresh produce but recently, low inventory of flyers items, Its frustrating and disappointing. I can't afford to come twice to get some groceries. Next time, I will to another store.

Not well stocked this time and found some items on the wrong places so at check out I had to put things back due to different prices.

Big bright and clean location. Everything is well stocked. We will be visiting again from Oshawa, thank you.

The store is not at all bad, with a wide variety of products, pretty well stocked.
When we went, it was very busy, meaning that the front half of the store was quite difficult to get through. It was a weekend, so that is somewhat understandable, though perhaps some additional thought to line organization and opening additional tills might help.
Where this location loses points is in its carts. When we arrived, every single one was rusted, jammed, broken, incapable of moving in a straight line or at a consistent speed, or some combination of the above. I realize that the brand's stated idea is NO FRILLS, but clean, functional carts aren't frills, and are enough to make someone rethink buying from your store.
In all likelihood, this is just another problem raised by the pandemic and the inherent lack of use, but it needs to be addressed.

First time at this location and probably the last. The shelf was stocked full of these snacks, all expired back on September 14,2021! Literally found just 1 not expired already. Alot of the meat was very high priced too.

My favorite No Frills location. Always well stocked. I usually use PC Express pick up and I seldom have substitutions because of low stock.

I used to love this no frills but since ownership changed I feel the new owners don't order enough stock so when you go in they never seen to have it. Sometimes I go multiple times a week to get an item and they just never have it. The one that drives me crazy is bagels specifically no name plain bagels. They used to always have hardly ever was missing but since new ownership rarely there. I actually called the store on monday because they hadnt had any since since ad started. Spoke to someone and they said oh i think theres a problem ordering them or theres a shortage. He said no we still dont have a delivery. So i decided to go to the morningside and Lawrence one and wow the store was stocked with everything. The bagel shelf stocked with all kinds of bagels tons of plain as well as a few other displays of plain bagels. So there is no shortage of supply its that dave & charlottes dont order enough clearly seeing that they need to place larger orders. Not sure if this is how they run their other no frills store. Start ordering enough stock for your customers.

Just grade Quality produce products Available Here. Ontime when they give Offers buy & save the

The management in this no frills is the best
during this covid-19 period. Customers do
not spend too much time in the line to pay for
their groceries.

This No Frills barely has enough flyer items in stock. Once the flyer items are finished, they aren't restocked. A very unreliable grocery store.

This place used to be so good but the new owners ruined the place. Everything is overpriced, the fruits aren't fresh and they don't restock the sale items.

Updated Sept 28th: tried one last time and although it seems the line situation has gotten slightly better its still super crowded and very uncomfortable to shop safely. Lines aren’t down and around the back but you’re waiting a good while before checking out. Original concerns about produce, meat, empty shelves and quality of their fresh food is still applicable. I think we got one good bunch of grapes out of everything we bought so yay. I guess it will be a hit or miss here so shop at your own risk.

Updated October 18th 2020: weeks later and no changes, possibly worse. Still 70+ people in line, from the cashiers all the way around the back to the egg section. Clearly not limiting the number of people in the store and when the owner was questioned he was extremely rude to a customer. I’ll take my money and safety down the street to Metro. They might be more expensive, but at least it’s a safer shopping environment.

Original post during the first wave: Best to avoid at this location at all costs if you don’t want to contract COVID. It was one thing that they cut corners with their produce and meat selection when they changed ownership, but now they are not enforcing physical distancing and masks during the pandemic. Since they don’t want to be seen with lineups outside, they would rather have everyone line up inside. The lineup looped all the way to the back of the store going along the freezer side of the store. At least 60 people in line with people going in and out of the line to access the freezers. There was 5 people blatantly not wearing masks and not one employee seemed to care. Dave and Charlotte are doing a deplorable job running a grocery store that was basically gold before. All they had to do was keep it going but they’ve chosen PROFITS OVER QUALITY and PROFITS OVER SAFETY. We will be shopping at the Pickering No Frills now because this location is no longer safe in my books. You have lost our business until we hear in our community that things have changed for the better at your store.

With change of ownership should come change of name from No Frills to NO STOCK, especially advertised items. Doesn’t seem to matter if you’re there Thursday when flyer breaks or on a Saturday, all you face is empty slots on the shelf.

Covid has been around for more than a year, suppliers have caught up. Don’t understand why this store can not maintain adequate stock levels.

Fresh produce
Never too busy
Clean location

Good place to visit for those in the area

Good place to get groceries. Staff is friendly and they are willing to help. One of the good no frills in the city.

Half the shelves were empty this afternoon and the same last week. No Tetley Green tea for the last 3-4 weeks. Hardly any yogurt today. Hardly any potatoes today. Tired if having to go to another store to get everything on my list.

I used to love shopping here until Dave and Charlotte took over. They lack professionalism and frankly, basic human decency. I have heard them berate employees and well as fellow customers while shopping in the shore. I would avoid shopping here and give your business to a family who actually deserves it during these hard times.

Probably my new favorite place to stop and shop after work. Really nice staff and the store is always clean, not too busy during off hours.

Generally clean store and better atmosphere amongst no frills locations.

I drive the extra distance to attend this location.

High turnover of food and fruit - which sometimes means items sold out.

I’ve been shopping at this No Frills since they opened and recently, with the change in owners, I notice the floor in the produce section hasn't been kept as clean as it use to be. I went there the other day and my shoes were sticking to the floor as it wasn't mopped down after a fruit or something sticky got on it. I've notice this quite a few times now. Also, sometimes I notice the conveyor belts at checkout could do with a bit of a wipe down. Overall, the store is still kept in good condition, but I think a bit more attention in these 2 areas would be good and in keeping with how the store has always been maintained.

Also, years ago, before the store was renovated, they use to have a huge clock on the wall close to checkout. I miss that clock, it was helpful having it there.

This is a great store and would recommend it to anyone. I would have given them a 5 if it weren't for the 2 items I mention above.

Ownership changed and this location is just fine. Good produce, pre-packed meats No Frills is known for and concrete floor. Much better run than in the past. I am changing my rating to be fair to the new owners:)

My favourite NoFrills, though lines can be long due to COVID-19 at times. The selection is good, and seems to sell to the local demographic very well. I've been to other NoFrills and they just aren't the same as this one. This one just feels cleaner, safer, and not as sketchy as other ones I've been to.

Didn’t have a single item in stock from the flyer when I visited a few weeks ago. I love No Frills and wish this location could be my one stop shop, but was severely disappointed by the lack of selection available the day a new flyer came into effect. Staff are friendly, so bonus point for that.

The staff was very courteous and helpful. I had a few issues that needed resolving and was very pleased with the assistance I received.

Went during week so no lineup. Felt comfortable cart handle wiped by staff as customer returned to stall, offered hand cleaner at door.

This Nofrills location was crowded. Although, it doesn't normally have the grocery items I get at Cedarbrae Nofills but I guess they're catering for the community. I had a few items and one of the staff members allowed me to use self checks out. Which was great!

It's a little but bigger and the one where I live. As for me they have a good selection of produce and I like the fact they have a pharmacy and they have a good selection of beer and ciders. And overall I just like to shop at this store.

Store is organize and clean.they should make another line up for 12 or less items shopper for a quicker and not so long check out.

While I appreciate the owner and staff working to stay open and stay safe for the public, I will no longer be shopping at this store. The ridiculously long line ups and poor management of the cash out line is unacceptable! There is no reason a line up should ever be be half way around a store nor should one have to wait in a line at 8: 0am on a Sunday when clearly the self checkout is completely empty when the chance to cash out finally arises! I have heard many residents in the area complain and tried to give the benefit of the doubt to the store and even switched to shopping at off hours, but it is not worth the cost saving to stand I line with 50 other people for 45 mins!

This store was much better before management changed a few months ago. Now prices missing, less staff on the floor to assist and products I routinely buy are often all gone

I always find what I'm looking for here. Efficient and self checkouts make it easy. Only issue is cashiering staff. Stockers are helpful but the front end staff have no clue how to talk to customers unless their friends from their high school.

Always clean and friendly, the only downfall about this store is some of the employees. If something is out of stock, instead of checking they just say it out of stock. I asked another employee and they did have the certain item.

This store is normally terrific. But current human panic has it resembling the 70’s and 80’s Soviet Union despite the excellent restocking efforts of the staff.

Since moving to the neighborhood, this is my go to No Frills because it's clean and organized. The cashiers are really wonderful people and now they even have self check outs, sweet!

This is the best No Frills location I have been to in Toronto. Even on their busiest days it's not nearly as busy as the don mills and finch location. This location is up to day on the inside and has a much bigger produce section than normal stores. Also impressed with the layout of the freezers. Very easy to find everything I was looking for.

One drawback that took a star off was from the line of shopping carts spilling out of the cart shed and completely shutting down the portion of the driveway. That wasn't the best for first impressions given the cart shed a couple rows down only had 5 or 6 carts in it.

My go to No Frills even though it's not my closest one. It's never packed in there and the layout is really good. And the fact that it has a self checkout makes it even better if there's a long line

I like how fresh the produce are. I like the wide selection of merchandise. There's much selection but just enough not to overwhelm a shopper. The isles are not cluttered so if you're in a rush you can still accomplish your task in no time.

One of the best locations around! Off Hwy 401 at Port Union, tucked away to itself on Island Rd. Good shopping experience here!

In the net, you are showing that the store is open on January 1,2020 from 12: 00 noon to 8: 00 pm. I am in front of the store, it is closed. Timing must be updated accordingly. Very poor management, we don’t expect this from No-frils.

Love Mike and Lori's. Always clean, always fresh foods always in stock. It's a little farther then the No Frills by me (that place sucks) but well worth the extra 10 minutes.

By far the best under rated no frills in the area. It is clean. Produce are always fresh.
Much better and cleaner than Joseph's on Morningside and Kingston! Sorry Joseph

This store is always quiet and peaceful not kidding you can do grocery without any rush! Highly recommend this location

Bring quarters with you if you want a cart, otherwise you have stand and wait for a cashier to open his or her till when cashing out a customer. Found the prices similar to and sometimes higher than Farm Boy, without the same quality.

There was a $1 indicator in front of the Kraft dinner sharp cheddar boxes. When I got to the self checkout it did not register as such. The clerk checked and came back with the $1 clip, checked with her manager who denied to honour the $1 value.

Are you deceiving your customers here? Don't forget, these are hardworking people some of whom are actively searching for a job.

Staff are very friendly and helpful. The aisles are well organized with good quality foods and the prices are great!

Clean and on sale items are appeared to be available at this store despite no other stores restock the common popular items.
This store seems to have better quality items than others No Frills.

Very disappointed with their pricing policy! Another customer and myself bought two packages of granola bars that were in a discount bin priced at $1: 87.when we checked out.the price was $2: 65? This has happened to me a number of times at this location.go figure!

They have changed the layout which has given the shopping experience a nice flow. Nice organic isle and the cash out is quick.

One of the better No Frills locations in the GTA. It's well maintained, stocked and clean compared to other locations

First things first: if you work in a customer service role, you should portray certain attributes or at least pretend you care about the customers. I just spent the last 8mins looking for gluten free baked products where i asked at least 3 people who gave various versions of the same response of the general area.
Excuse me if i was mislead to believe that grocery staff is there to assist with finding items that I can not locate. After having located some products from searching ourselves, we then proceed to checkout where we were met with another poor example of customer service. The cashier was as obnoxious and had her back turned to us the entire time. The attitude given when asked a question was uncalled for. The two stars given are really based on cleanliness of your store as customer service severely lacking. This is prime example of why we continue to shop at competitors such as Metro & Real Canadian though the locations are a bit further.

Never have anything that's listed in the flyer. If you don't get Verde one they'll be nothing left. They don't stock accordingly. Not impressed at all.

Fruit leaves much to be desired. Everything else is ok. They don't price match shoppers drug Mart, but Superstore does. Go figure.