11 December 2023 5:02
We choose DeMarco funeral for my father funeral service. The DeMarco team did a fantastic job, very understanding and compassionate.
A very special Thanks to Jeremiah our director.
27 November 2023 22:05
A heartfelt thank you to the entire Demarco Team especially Jeremiah as they were compassionate and understanding during our difficult time. They made sure everything was taken care of for my grandmother's send off and our family couldn’t be happier. The Team was incredibly professional and comforting. From the very beginning - they were gentle and kind to our pain - everything was taken care with gentleness and patience. My grandmother would have been so happy with everything.
27 October 2023 1:06
Words cannot express the gratitude my family and I have with the entire Demarco Funeral Home staff.

The care and professionalism exceeded our expectations.

I have never had to arrange a funeral and despite the grief and pain the entire process was handled with great empathy and sensitivity. A special thanks to Sierra.
22 October 2023 18:18
Best decision our family made to trust them with our loved mother. We r forever grateful for your services. Highly recommend their services A+
17 October 2023 1:39
We choose DeMarco funeral home fr for my mother in law funeral service. We had Jeremiah as funeral director for my mother in law. Jeremiah made her look absolutely beautiful. His attention to detail was amazing, he did a spectacular job, from start to finish Thanks also to Santo with helping. I highly recommend using this funeral home. They treated us with dignity and respected my mother in law as a person and not a dead body.
24 September 2023 0:35
A very special thank you to Jeremiah for handling the shipping arrangements for my beloved cousin to be sent back to Namibia. Jeremiah you did an amazing job. Your professionalism is immaculate and one to remember thank you. Special thanks to David as well for assisting and answering all the questions I had when I was unable to get in contact with Jerry as well both of you. I will definitely remember the services and recommend DeMarco Funeral Home to those in need in their time of distress. Much love Jerry, from Leontine.
14 August 2023 23:50
Worst experience ever. Very unprofessional. The lady who arranged the contract (Sierra) did not review the will when registering my deceased family member for the CPP death benefit, and had it paid out to someone contrary to the instructions in the will. We verified that there is no copy of the will in the funeral home’s files. Seriously? ! When we confronted the staff about this upon finding out at the visitation, a staff member who told us she literally has been working there for 2 days (Anna) was the one arguing with us. As it was her second day on the job, she obviously had no history of our situation and didn’t even apologize for them making this huge mistake. She argued, argued and argued. Later on, guests told us they saw her scrubbing the toilets. Why is the funeral planner the same person scrubbing toilets? And why is this happening during a booking? There were dead flies in the bathroom sink towards the end of the evening so I guess she didn’t clean those. Oh yeah, she also said they wouldn’t transfer the flowers from the funeral home to the church. Yet when I asked about this a week before, the staff answering the phone told me they would. What a horrible experience and that rude lady made it 1000% worse - while on her second day of the job! Go elsewhere - this place is a sham.
28 July 2023 3:22
My wife and I must express our heartfelt gratitude for your exceptional care, attention, and support during the funeral arrangements for our beloved mother, Nourite "Veda" Kilislian. As you made it your business to know, Veda Kilislian was a remarkable woman who broke down the doors of superficiality and embraced the cultural assimilation my wife and I share; furthermore, our daughter Alexa Ava Curnew is a product of.
Your dedication to ensuring every detail was executed flawlessly has touched our hearts and left a lasting impression on our family during this difficult time. I am unsure if executed is the right word; however, I am at a loss for words to describe your compassion, extraordinary leadership and emotional intelligence.
Your family's personalized approach to funeral services sets you apart from the corporate "just a number" mentality often encountered. From the very beginning, within minutes of our first-ever call, it was evident that your focus was not only on the logistics but the heart and soul of the service that would ultimately flow from your capabilities. Your genuine empathy, perception to detail, management, experience and professionalism set the tone for an experience that exceeded our expectations.
As we all know, "The customer's perception is your reality. " This quote aptly captures the importance of personalized service, and your team exemplifies this concept beautifully. You took the time to understand our mother's life and legacy, allowing you to create a tribute that was a true reflection of her spirit and values. The importance of human capital cannot be understated, mainly when youre dealing with the loss of it in real-time every day; however, your team truly personifies and exudes organizational behaviour alignment at its finest. If there is a way I can repay what you've done for my family, it can only be through my genuine and emphatic testimonials that will continue throughout the rest of the days of my life.
As a child, I was blind and nearly lost my vision again when I was 22. In the words of Helen Keller, "The best and most beautiful things in the world cannot be seen or even touched—they must be felt with the heart. " Our family did not just witness your empathetic approach and genuine care; moreover, it was felt by our family during every step of the planning process.
Your ability to listen, understand the psychology of this difficult process, and anticipate our needs was truly remarkable. Your approach is not just exceptional management; as each step unfolds, the outcome is therapeutic.
Your commitment to providing a meaningful and personal service touched us deeply. Your attention to detail and creativity in incorporating unique elements made the ceremony celebrate our mother's life. Your team's kindness and compassion were evident to all who attended, creating an atmosphere of warmth and support that helped us find comfort amidst our grief.
To the Marchi's, we commend you for your dedication to providing personalized service and approaching your profession with such authentic empathy. Your family's genuine care and professionalism have made an enduring impact on our family, and we are forever grateful for the beautiful tribute you helped create in honour of our mother.
Please accept our sincerest thanks for your exceptional service. Your ability to collaborate with St. Mary's Armenian Church, Mount Pleasant Cemeteries Toronto Yonge Street Location plot B103, caterers, permits, the government, the florists, printers, transportation, security, guests and daily if not hourly support is not something anyone in your industry is known for.
Your kindness, professionalism, and expertise have been invaluable during this period of grief. We will forever cherish the memories of our mother's funeral, and your involvement will remain etched in our hearts
With warmest regards,
Dr. Rita Kilislian DMD Cert Endo and Andy Curnew MBA ICD LLM
16 July 2023 10:25
I used their services when my Father passed away this year. Their service was EXCELLENT! From the call at the hospital they took care of Everything. Their team was easy to get a hold of. I encountered so many people from their team it was excellent. The day of Funeral visitation the area was well kept appreciate that. Everything was spot on and I would highly recommend their services to everyone. The comments i kept getting from visitors was their snacks cookies goes well with the coffee provided. Aside from that the services was perfect. There is nothing i can think of what went wrong or miscommunication. The team here has got their stuff altogether. Thank-You DeMarco!
20 May 2023 0:02
Demarco on Keele was absolutely amazing! They made a difficult time for my family an easy process. From the time that they came to pick up my father to making the arrangements for his final resting place, they have been awesome. I want wanted to give a huge thanks to Jeremiah Charles (Jerry) for being with us from the beginning to the end. He took such care in explaining the next steps, embalming and ensuring my dad looked good on the funeral day, to ensuring that the ceremony and burial went as smoothly as possible. We were shocked and confused and Jerry was so kind and caring and was able to put us at ease immediately. I also wanted to give a huge thanks to Tristan and Tony for supporting Jeremiah through all of this. Though losing someone is never easy, if you are looking for someone to ensure that your loved one is given the best care possible definitely ask for those three guys. I can never thank them enough for all that they did.
15 May 2023 10:55
I’ve been with DeMarco Funeral Home for about a year and loved every minute of it. Wonderful management team. Beautiful and kind co-workers who make me want to spend more time at work. Friendly atmosphere. At DeMarco we treat every family with kind respectful compassion. Our directors are wonderful and full of dignity and passion for what they do. Our premises are nicely decorated. Maintenance and updates and renovations are constant.
If you like working with people and have a passion to greeting grieving families, this is a place for you.
I’m looking for a long term relationship with this wonderful place DeMarco Funeral Home. It’s an honour and a privilege to be here.
15 February 2023 17:18
Would not recommend demarco funeral home. I was recently there for a friends father who had passed away and was immediately disappointed. The staff had poor communication skills one of the ladies that work there gave my husband attitude and the staff is supposed to clean water bottles and napkins and so on the room we were in look like a complete disaster with water bottles laying around.
The cleanliness of the place was also very disappointing, as it looks very cheap, untidy and dirty.
I would not recommend this funeral home

Write a Review for DeMarco Funeral Home (Keele Chapel) Inc.



Overall Rating: