Dentist North York

I highly recommend this dental clinic, in fact I would go as far to say in my 50 plus years going to dental clinics this is by far the very best. Not only are the dentists professional but to note the support staff from dental hygienist to administrative staff are beyond professional. Special thanks to Aaron, Athulya, Julie, Kan and Alex for the level of professionalism they consistently provide and most importantly they provide it with respectful customer service! Thank you!

My family and I have been coming to The Dental Office Fairview Mall for years, and I could not recommend them more! They have exceptional service and truly take care of you throughout your entire dental experience. I recently had all 4 wisdom teeth removed here, and they not only helped me with my pain, but eased my nervousness before my procedure, during my procedure, and even after my procedure. Definitely come to The Dental Office Fairview Mall if you are looking for a dentist who takes care of their patients and ensures their overall well-being.

Great team; and very flexible availability for scheduling! Katrina and the rest of the team have been amazing.

Great dentist office with Kind service, Katrina was very helpful, knowledgeable and prompt to answer all my questions. Always a good experience here.

Changed to NY dentist on sept 8 23 and was extremely pleased with the hygienist Asma who was very patient and calming. Dr Mahdi did my 6 cavities in 1: 30 hours and was so professional in his approach. I am glad I switched to North York Dental at Fairview Mall. Referred my son and neighbor already. Left the clinic with a big smile

I used to clean my teeth at a clinic but when I tried Dentist North York I was EXTREMELY satisfied.amazing people very nice atmosphere, very clean very welcoming.special thanks for Dri Mahdi the cosmetic Dentist he is an angel I cannot thank him enough for adjusting my occlusion, such a cheerful helpful Dr.

I called in on May 16th to book appointments for my daughter and I, made it clear what we needed to get done & preferred to be seen by a female dentist. Got booked for Wednesday May 24th by Deniqua.
I got plenty reminders via text & email I thought to call in to confirm what we were booked for Monday May 22nd spoke to Athulya she called me every name possible but not my name which is multicultural. I even spelled it out for her 3 times. She said we were booked with a male dentist not Dr. Kandala who only works on Tuesdays and Thursdays which is wrong since I made it clear on my initial call. She scheduled me for Thursday May 25th instead. I called on Tuesday May 23rd to make sure since Athulya wasn't clear or helpful. I spoke to Mariyam who confirmed we were booked with Dr. Kandala and a female hygienist. Got there at 3: 55pm on appointment day, we were given forms to fill & they were rushing us into the rooms when we weren't even done completing the forms. By Maryiam, who took us a room where a female hygienist was waiting, she asked my daughter to come with her to another room where a male hygienist was, which is wrong when I made it clear over and over again to Deniqua, Athulya and Mariyam on the phone prior to our appointments.
I told Mariyam this was wrong and very unprofessional and she did not even bother to apologize just kept arguing instead. We were about to leave when the female hygienist Dezi said she would see us both. We both had our cleaning done which took 3 hours. I even got text message reminders of our appointments while sitting in their office. Dr. Kandala came in the room during our cleanings briefly to see us but did not do any work on either of us and after 3 hours I was tired and wanted to leave not wait another few hours.
I asked to speak to Deniqua about all the mix-up and how I felt disrespected by Athulya constantly changing my name.
Deniqua kept taking us in and out of a small office and told us we both would need to see a specialist and when I asked her how much the cost would be she said not much around $1400 just for me (money doesn't grow on trees) booked us both to meet with the specialist on Tuesday May 30th but I cancelled, if it was so mandatory why didn't anyone call me to reschedule, since Deniqua made it sound serious.
I called in on Monday June 19th and spoke to a different receptionist and booked an appointment for myself to have my cavities filled and made sure I repeated Dr. Kandala they wanted to book me for the next day (they had no patients and free schedule I guess) but I said Thursday June 22nd instead and got an appointment for 5: 30pm got plenty of reminders again via email and text.
Got there at 5: 30pm on Thursday. I was taken into the room by Mona and again after waiting over 20 minutes was told Dr. Kandala was not able to see me it would be a male dentist I got very upset and went to the reception to ask what the problem was and how unprofessional they were and if they had time to repeatedly send out reminder emails and texts why not be nice enough to call and reschedule if the dentist is busy or running late. I was called back to the room and was seen by Dr. Kandala finally and had my cavities filled.
This dentist office has too many receptionists and all of them are extremely unprofessional. We have been here twice and have seen more staff than patients on both occasions and also it is new people sitting at the reception never the same faces.
The people I truly appreciate that were kind and helpful are Dezi (dental hygienist), Dr. Kandala (dentist) and Mona (dental surgeon assistant)
The following need coaching and need to stop providing misleading and false information Deniqua (office manager) Athulya (seems confused and destroys people's given names) and finally Mariyam (isn't compassionate or understanding at all)
I will stay with this dental office only because of the amazing dental team as in Dezi, Mona and Dr. Kandala who are actually very compassionate, friendly and professional and it's not like I need any services provided by the reception team.

Keep pressuring me to pull out all my wisdom teeth for no reason at all. I asked them to fill my wisdom tooth which has a cavity but they wouldn't do so and keep telling me I should just have all four wisdom teeth pulled out. It it's not necessary, please stop pressuring. Heidi is a great dental hygienist here though.

All the staff are really great.
Katrina helped me through the whole process. Thanks again!

I had a great experience. I am usually anxious about going to dentist but they make you feel very comfortable, Katrina is very caring and make you feel that you are in good hands. I would definitely recommend going here

Dr Romc and his team is very good. I got my extraction done very professionally and less pain.

Outstanding Clinic. Kind polite receptionists. Outstanding dentists. Dr Marylin
pulled my tooth in few min. Magic gentle hands. She did the freezing in steps so you get numbed and dont feel the pain. Great location at Fairview mall.

I had surgery with Dr Oune and her assistant Marjan they are professionals and nice l refer this Dental clinic to every body

Professional receptionist. Amazing handling of my wisdom teeth removal. My case was a bit complicated but they still nail it with ease. Thank you so much for taking such good care of me here! Definitely will be visiting again!

The staff are really nice and friendly, I like how they explain stuff so I can understand it. The scheduling is really accommodating to my needs and everything was just so professionally done and presented.

Dr. Amir, Anna and his team's service is excellent! I am grateful and appreciate the calming nature of the dental office.

This was the most amazing dental office I have been to, the doctor and staff was comforting and really nice, dr west, Mona, Marjan, were really inviting and made the whole time so nice for me. This is my new home!

Been going for the past year and this place has given me nothing but an incredible experience. Highly recommend working with Nova specifically if you can!

I went to this dental clinic for routine checkup and teeth cleaning and am deeply concerned with their services and how they work with patients. So, this is about my second appointment the second cleanup, but they actually booked me for tooth extraction. Both the receptionist and Doctor (Marco) were confused about what the exact appointment was for. I was like Are you guys really serious about the work? Come on!

I was very concerned with this and then escalated this concern to the management, but they didn't even bother to reply even after a month.

They for sure don't value patients time and money. I believe they are doing just a business with no sensitivity toward patients!
I am highly disappointed with their unethical act.

IT CAN BE NOTICED THAT THEY DON'T EVEN WANT TO FIX THE PATIENTS CONCERNS AND JUST REPLIES TO THE 5 STARS REVIEWS ONLY WHICH SEEMS EXTREMELY FAKE!

Horrible, went there to clean my teeth for the promotion price. After the half way your teeth had been cleaned, said the dentist, your time is over (less than 15mins) and need to come back for the other half at the original price. End up paying the the full price + promotion price for my teeth cleaning. What a scam.

The dentist was good very professional, unfortunately the staff handling payments for my visit have not been very professional and have been ignoring my emails. I am a student and they offered a payment plan gave me a copy of said plan with 10 payments which I signed and agreed to. Next thing I know another $400 is added to this payment plan without my knowledge, consent and I keep being continuously billed. I have 3 or 4 discussions with the staff that I should have only 10 payments and we came to an agreement regarding services rendered, yet I am still receiving a statement of a balance with an additional $276 more than what we agreed to and no one will respond to my emails. I am not happy with this service and how they handled my situation without being transparent with the fees they continued to incur on my account.would not recommend or go back to this clinic.

Had two cleanings here, which were fine. Then they started telling me I needed fillings replaced and all sorts of other procedures. It took them three needles to freeze my mouth where any other dentist I've been to before and since has been able to do it with one.

They would tell me "Come in on the 17th and we'll replace that filling. " Then, once I was in the chair, it would suddenly be "So we're going to replace those three today. " This happened more than once. Dentist #1 tells me to come Thursday, it should only be half an hour. Thursday with Dentist #2 and I'm there for an hour and a half, late for work.

It's like the car dealership of dentists. Constant changing of what they said before, no bedside manner, and taking much longer to accomplish basic tasks than any other dentist I've been to.

It was our first visit and my daughter loved Anna so much she wanted to see her all the time. It was a great first visit

Dr. Marco, dentist and dental hygienist, Anna were so kind and patient throughout my appointment. It was my first time visiting this dental office and the entire staff was very professional. Upon arrival, I completed a first time patient’s application, then I was taken to a clean and sanitized room to do my x-ray and exam. Following, Anna did my scaling and polishing. She was gentle and offered numbing gel to ease the pain. She ensured that I had a pleasurable experience throughout. Following my check up and cleaning, I mentioned to Anna that she made me feel comfortable and confident throughout the experience. I definitely recommend this place. It’s not often you enter into an establishment and leave feeling confident! Great job, team.

Not happy at all.they gave flyer saying the wisdom teeth consultation is free then proceeded to charge my insurance for it. On top of that, the dentist here was charging way more than the oral surgeon I went to for my wisdom teeth extraction which is crazy since dentists don't even have the proper training for such extractions. The dentist here even casually mentioned I could get nerve damage from the extraction like it is not a big deal to him. So glad I went with an oral surgeon at another clinic instead.

This is the first bad review I've ever left. I visited in November to get an x-ray and discuss the removal of my wisdom teeth as one has started erupting. I was referred to another location to get a more detailed x-ray, which I completed the very next day. I emailed them to let them know, and they said they would get back to me when they received the scans. 2 months later, I still hadn't heard anything, so I sent a follow-up email, and they said they would review the scan and get back to me by the end of the day. 2 weeks passed, still nothing from them, so I sent a follow up email trying to set up an appointment. It's been 1 week and I've heard nothing from them. I'm frustrated that so much of my time has been wasted and that I've had to delay the extraction of my wisdom teeth, which have been consistently bleeding whenever I brush them (which I informed them of in my email). Extremely upset and disappointed.

My experience at dentist north York was amazing. Upon booking my appointment Mina the receptionist made it a breeze. My hygienist Anna was amazing and will be definitely going back there again. Thank you team.

It has been a nice and safe experience for me and my family as well.
Thank you for the great effort you put to keep us safe during the pandemic.

Staff are friendly and extremely helpful and the Dentist, Hygienists and support staff are excellent. Myself and my entire family have been going for years.

Been with them for over a decade. Dr Graham (s) : now his son. Have always been excellent. Staff are always fast and friendly. Online claims to insurance.

Very friendly and welcoming staff
They definitely do things with a smile and get to the root of the problem! ;)

I went to this place for a tooth extraction in July. They charged my insurance provider and now again in September they have charged the amount to my insurance. I am trying to reach their number and it seems like they have blocked my number. I do not recommend this place. These guys are cheaters.

I have never enjoyed my experience at a dental office more than this one! I have been undergoing pretty major dental treatment for the last year so I am there every few weeks. The front office staff always has the kindest welcome for me and seem genuinely happy to see me!
Dr. Doris is the best dentist I have ever had. I have had quite a handful of dentists in my life, and as someone who has pretty bad anxiety around dental work, I have never been able to feel more comfortable in a dentist chair. She has gone out of her way to help me calm down when I have panic attacks, and even suggested that I bring in ear phones and listen to music/podcasts during procedures of that could help me calm down (which it has!)
The whole staff is so amazing. Even thought I have moved to downtown Toronto, I am just going to commute back for dentist appointments because I am not willing to shift away from such an amazing dental team!

Probably the best dental office I have been to. The staff at the front desk are kind and respectful. They answer their phone and emails promptly. Dr Marco (I hope I got this right) was amazing in fixing my front teeth which were rubbed down at an angle. He had great feedback and was great to work with every when I came back on for adjustments. Safe to say he understood the assignment! I will definitely be back. This is a great team. 10/10 I highly recommend! - Added a before and after. — Jenna M

Fast, friendly, cared about how much pain I was in and managed my emergency filling flexibly. Assistant was precise and careful, and dentist used any opportunity as a teaching moment. Loved the positive-looking environment and amicable staff interactions were a great bonus. Dentist asked about my band

Very unprofessional customer service, when you call they mock at you and laugh. Pathetic people!

I recently went to Dentist North York and it was a fantastic experience.
Mina the receptionist was amazing - friendly, accommodating and made being a new patient a breeze.
Simone who did my cleaning was excellent- quick, friendly and efficient.
Dr Kurji is amazing! Found out that I had a big cavity and she performed magic and fixed it. Her sense of humour, professionalism and skill fixed it right up.

I am super happy with Dentist North York - I am no longer so worried about going to the dentist.

Out of the many places I have visited this would be my favourite one! The customer service & support I have received from this dental office is phenomenal! Absolutely love! Definitely an easy 5/5! Visit for quality work done by amazing people.

Great customer service and effortless ability to keep you feeling like you are in the comfort of friends and true professionals. They are not your typical dentists and will make you look forward to your next visit.

This is the best dental office I have been to in my life. The office staff are very friendly and knowledgeable, and both the hygienist and dentist I see in this office are stellar. Anyone who is looking for a dentist for the first time, or is considering switching. The Dental Office is an excellent choice!

I have been going here since I was 5 years old and never a problem. Friendly and professional staff who are great with accommodations and reminders. Absolutely no complaints and a great dental office for anyone in the area.

Great service! Best dental office ever! The staff make you feel welcomed when you enter. The dental hygienists are great too! Great service great people and great location. Love the new tv's that they have in the office. Would highly, highly, recommend this Dental practice for anyone looking for a dentist.

My experience here has been nothing but perfect! For the longest time I did not prioritize getting any dental work done. I was in Cadillac Fairview when I popped in with a few general inquiries when Mina the receptionist (I love her! She is the sweetest more warm hearted receptionist I have ever met) so kindly answered all my questions. I was concerned about direct billing via insurance. As a young adult I can admit that some of my questions had me feeling insecure because I assumed they were things I should know yet each question was answered throughly and kindly. The prices at this clinic are awesome and definitely equate to the quality of service and dental work provided. My dental hygienist is Alex and I promise you she is the best! Also so KIND, thorough, and always makes you feel taken care of. She will go the extra step in explaining whats going on so that the patient ACTUALLY understands. I love going in to get a cleaning from Alex. Lastly, my dentist is Dr. Wes! Not only is he relatable but he also will actively listen to all your dental concerns and take his time with his work to provide you with the best results. 10/10 would recommend this dental office. They will NOT disappoint.

The entire staff is very friendly, kind and welcoming. The place is extremely clean and hygienic. All staff are experienced and knowledgeable. During my most recent visit I asked about some pictures they took of my teeth; the hygienist sat down and walked me through the pictures explaining what they showed and offering some fantastic tips for oral care, specific to me. I have been coming here for 2 years and don't plan on leaving anytime soon. They continue to strive for excellence and are always updating equipment with cutting edge technology. They have gone over and above to meet all COVID-19 protocols, creating a safe atmosphere for both clients and staff. I could not recommend this place enough.

I have been going here since I was really young and the quality has not changed. I am always met with kindness and knowledge. Definitely recommend!

Always greeted with a smile and provided exceptional service. Dr. Wes and hygienists are always very helpful and on top of their stuff.

I just wanted to share with everyone who may not be aware; this dental office used to be called The Dental Office located in Fairview Mall in North York, but recently the office name has been changed to Dentist North York. However, the staff have remain the same. Also the location is still in North York Fairview Mall, but the office has moved to a new unit number: 1800 Sheppard Ave E. Suite 1042 North York, ON M2J 5A7. I hope this helps:)

Overall perfect experience! Very friendly staff, professional specialist, excellent work. 10/10 would recommend!

Highly recommend Dr. Graham. Had a consultation for orthodontics with with him this afternoon. He is very kind, professional and knowledgeable. He gave me a thorough explanation about my teeth, and ran down the pros and cons of both invisalign and braces, which was extremely helpful to me.

The BEST experience at a dental office EVER! Dr. Swaida is so professional, kind hearted and actually cared about me. Their front desk staff were amazing, thank you Claire for all your help! I’ve always been scared of the dentist but now I feel confident enough to get regular checkups and handle any cavities or other dental issues! Thank you thank you thank you!

I’ve had the best experience with Dr Swaida and his helpful caring staff. I am currently undergoing implant treatment and the surgery was a walk in the park. Thanks to the office manager Mabel and Claire for all their help and looking after all my needs. I would recommend my family to come here.

I had an appointment with Dr. Kurji today. It was my very first filling and my first time with Dr. Kurji. I was nervous to say the least.
I can honestly say it was the most positive and friendly experience I've ever had at a dental appointment. Dr. Kurji was very thorough with her step by step explanation while doing my filling. She made me feel relaxed and safe and most importantly. I felt no pain at all. Talk about patience. I thank you for that Dr. Kurji.
Another important part of my dental experience was Olga. She was so calming, understanding and gentle. I couldn't have done it without you Olga. Thank you very much.
The staff at the front were all so friendly and accommodating.
Amazing place to be! Thank you all️

Just had my crown placed by Dr Swaida and am a happy man! They truly care about their patients here.and made sure to look after all my insurance details. They didnt hurt my pockets and made me feel so well taken care of. Thank you Dr Swaida and Staff!

The most pleasant and clean office! Zara is a ray of sunshine, I can always count on her for anything. The treatment Dr. Doris provided for me was clear and perfectly executed. Thank you to the whole team at the office!

I love this dental office. The doctors, receptionist and the entire staff are so friendly and welcoming.

The best dental/customer service ever! Dr. Man is very patient and calm, Zara and Jazz helped with my file transfer and insurance THANK YOU! Looking forward to getting all of my treatment completed with peace of mind.

Great dentist and the most amazing front office staff ever. The dentist was very kind and patient and the staff are very kind and helpful. Thumbs up all the way.

This is the best dental office, I just came out of wisdom teeth extraction and the care and attention of the staff and Dr. Fadi was exceptional. I’m very happy I came here and I would not hesitate to bring my family for their excellent care.

This dental office is great! Everyone who works there makes you feel at home, whether it's the lovely ladies at the front desk or my hygienist Anna who is so nice and educated. They take their time to explain everything and are open to answering any questions you may have. They are a busy office and I understand why.

This is the best place to be! From the time you walk in for your appointment to the time you sit in the chair they’re caring and honest with you. Plus they do Direct billing. Service is really good I’m not just saying that.

Such a great experience dealing with this office. Especially Zara! If you're looking for a new dentist, I would definitely recommend talking to them.