13 January 2024 9:55
Great experience:

- Sasha is a great fit for work involving kids. She was fun and engaging, and treated her sharp cleaning tools with care when navigating my son's mouth.

To the owner/s:

- I was absolutely blown away by Shannon. She was handling the desk all by herself. She was on the ball with saying goodbye each time a client left, despite being mid-conversation with another client. She put a caller on-hold while serving someone in front of her, and had the presence of mind to pick the phone up when she had a moment to reassure the caller she hadn't forgotten about them and if they're ok holding for a bit longer.

People like Shannon are invaluable to small businesses. People like Shannon are the reason clients actually come back.

You are very lucky to have Shannon on your team. She is generating repeat business for you. Hope you will recognize her for the value she is bringing to your practice.

Thanks Shannon and Sasha!

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