Dentistry By Dr. Sferlazza

Worst dental experience! Do not book a cleaning here. They gave me a price of $200 for cleaning and $250 with polishing. Went for my appointment early and waited over 30 minutes before they let me see someone who WASN'T EVEN A DENTIST. After 30 minutes of light cleaning the assistant told me she was going to charge me $200 for a partial cleaning and I would have to come back again to see the actual Dentist to finish my cleaning and polish which would be another $250. WTH!? !? ! I have never had this experience for a simple cleaning before. And I got regularly. This person was obviously not skilled in doing cleanings and even said she didn't want to go near my gums (probably inexperienced). Why do they have non dentists doing partial cleanings alone and then charging you more to see the Dentist? So unprofessional. I will not be returning to this scam office. You've been warned.

This was my first visit to Dr Sferlazza’s office and I was very pleased at the way the office made me feel comfortable and not judgemental. I am anxious when I go to the dentist, but more now as my family dentist retired after 20 years. I am in the health care too and I feel that it is important to make patients feel at ease and safe. That is how I felt on my first visit.
Asra, is so friendly and thorough. She explained step by step what she was going to be doing. Front desk is professional and friendly.
Dr Sferlazza’s answered my questions and concerns. He is very patient and I look forward to being a new patient here.
I would recommend them for sure.

Amazing, courteous and very professional staff. I loved the hospitality and service, made me feel truly comfortable. I am so glad I switched dentists. Truly a great team. I would recommend Dr Sferzalla to everyone.

I am here to publicly announce that this is by far the best Dentistry in the business! Beautiful environment along with a comfortable setting while they clean your teeth! Pain-free teeth cleaning services since they hire the best of the best!

Dr. Roopa Bhatt is amazing. The entire team is amazing. I’m impressed by the courtesy and professionalism of ALL the staff and appreciate their processes from booking the appointment to follow ups.

The dental assistant, dental hygienist and front desk staff were great as well.

I highly recommend this clinic.

This clinic had been recommended for administrative professionalism and good clinical care. I made an appointment for regular cleaning. The reminders were most helpful and appointment process was well explained.

The hygienist, Asra, was par excellence! Her polite professionalism, explanation of step by step process, regularly asking about any pain or soreness during procedure, and a very gentle hand led to an absolutely painless, excellent experience.

The massage feature on the chair was a double bonus!

I’ve been looking for the right dentist near me in Mississauga, and I believe this is the one! I had a bad toothache and they made time to see me the same day, take an xray and give me a prescription immediately after and explain what was going on thoroughly. Highly recommend for their service and care!

I’ve had about five or six dentists in my life and by far this practice is the most outstanding I felt very comfortable the staff were extremely professional and patient explaining all the procedures that I needed for my dental work. My wife is already a patient and she highly recommended me changing and I don’t regret it. Five stars all around

Service was not like before, the hygienist did not floss the front teeth. She said that do the floss yourself. She lacked the experience and expertise. We miss the previous hygienists.

Dr. Sferlazza and his staff are amazing. I have been going to his office for almost 30 years and even drive over an hour to go to my appointments. Great service

Kim and the whole staff at Dr. Sferlazza's always provide a great experience. Keep up the great work folks!:)

By far the BEST quality for all dentistry services! Tried and true and consistently superior, always delivering the most attentive and committed service.
Dr. Sferlazza and his team truly care about their patients. We feel like we are family every time we have an appointment!
I've been a loyal patient to this clinic for approximately 20 years and there is a strong reason for my loyalty: the incomparable quality of service and the people in Dr. Sferlazza's Clinic.

I found Dr. Sferlazza and his team in my early 20s after a traumatic experience I had at a local clinic with an unprofessional practitioner. Scared of the dentist and quite apprehensive after my experience at the time, I was lucky to walk into Dr. Sferlazza's Clinic. Ever since then, through two location changes and many relocations on my part, I kept my Dentist the same because I couldn't be happier or more grateful with the level of care and service I receive.

The quality of the work is impeccable and the dentistry I received has lasted the test of time. I am one of the happy patients who wholeheartedly recommends Dr. Sferlazza and his amazing team to everyone looking for quality dentistry.
I'll certainly be a patient for life!:)

Dr Sferlazza and his team are simply the best! The staff is always welcoming. The office is super clean and organized. Dr Sferlazza is extremely professional, he is very thorough in explaining the procedure to you, and puts you at ease, he truly cares about his patients. My entire family has been going to Dr Sferlazza for many years and I highly recommend his dental practice!

Switching dentists. I never get my scheduled hygienist anymore and there’s always a surprise cost with some very shady explanations.

Avoid Amir Gorgui. He’s unethical. Non serious about patients. First he forced me into an advance-paid ‘pre-consult’ where he offered to remove even fully functional teeth so long the insurance paid for it. When I said I wanted to extract only the problematic wisdom tooth he gave me an appointment 3 months later. Had he not been recommended by Dr. Sferlazza who my family has been seeing for the last 20 years I would have gone elsewhere. Then, after the 3 month wait his secretary called to cancel the appointment 1 day prior as he had to go somewhere at 3: 20 when my appointment was for 3: 10 pm. When I requested for refund of the pre-
consultation fees first they ignored, when I emailed and pointed out that I had to make accommodations at work for the surgery and hinted at coming back to recoup a possible loss of pay because of the accommodation Amir Gorgui called to say that he could perform the surgery in the 10 minutes. When I declined and requested the refund he made a promise of immediately refunding and forgot about it. I am approaching the regulator to inform them of this unethical dental practitioner. Save yourself the trouble. Stay away.

I do pass by the the dental office as I live in the next building, I used to say to myself is this just another dental office like the many ones in town till I went in to have the doctor have a look at what another doctor who has done havoc to my mouth earlier in the day. This moment I realized the difference between the two. I say to myself never make a judgment before you try.

Oh neighbors you deserve the praise for your professionalism in its full sense.

Very patient knowledge experienced dental technician. Made me feel very comfortable and did a great job. The dentist was very warm and knowledgeable.

I was a patient of Dr. Bhatt. With her I got many fillings done and had a crown installed. The problem I had was with the endodontist in 2021. I paid $200 for consultation, he confirmed the tooth was good enough for root canal. The day of the surgery the tooth cracked. He said "this sort of things happen all the time" I was shocked then he corrected "it could happen because" and gave some reasons. Dr. Bhatt took over the situation by pulling out my tooth. She was nice, so I did not complaint about the lost of tooth or ask for reimbursement of the $200 fee I paid. Now with the tooth missing she recommended implant. But I did not find the clerk who took care of the implant issues personable (I don't know if she was manager or not of the dental clinic). Because of her and the lost of tooth I may not go back to Sferlazza. I think for the price you pay here you can find way better dentists elsewhere and with much better service.

Had an appointment with Hygienist, the appointment process, gentle reminders are all well organized (just proves private medical care trumps anytime vs.public care!). The Hygienist is quite friendly, performed with due care and attention. The Doctor examination was also good experience. The billing process and the professional approach in explaining the billing and the estimate for next appointment is very much appreciated. The clinic overall is quite clean, fresh and customer-friendly. Highly recommend Dr. Leny Sferlazza Dental clinic

Absolutely fantastic place to go! Had a filling come out from another dentist I had and they got me in as soon as possible! Great dentist, staff, and office.
Will be going back and making him my new regular dentist.

The place is clean. The reception were very kind and friendly. However, my doctor she doesn’t keep attention if am comfortable or not, I am pregnant and she make the chair in an incorrect position. It looks she doesn’t has any experience yet. The first time I go to dentist make the head very down like that. Finally after her several attempts she was able to put the chair in a correct position.