Direct Overhead Doors

Robert and his father installed and capped 2 fibreglass garage doors with new tracks and premium openers… To date they have been one of the best and most professional contractors we’ve had at our new house. They do incredible work and we’ve received several compliments from friends and neighbours … Thanks for the excellent workmanship and after installation instructions… Robert and his father are highly recommended.

Rob and his dad did an amazing job with our doors! They are very professional! We love our new garage doors that were installed yesterday! Amazing guys honest and great job done! Thanks Rob and his crew!

I had my garage door replace today by Rob and they looked absolutely amazing! It’s incredible how new doors totally change the look of a house. I had the pleasure dealing with Rob and the service was excellent from the beginning to end. He was polite and amazing to deal with. I highly recommend Direct Overhead Doors.

My garage door cable broke after coming home from a long day. I messaged Rob late in the evening not really expecting a reply but not only did he reply, he hooked me up with a spare cable. Also when I told him I was going to attempt the repair myself, he sent me a video and some tips and instructions to ensure I was doing things safely as well as doing it the right way. The care and thoughtfulness from Rob is refreshing to see in the service industry. Top notch service! Thanks Rob!

Martin and his colleague stuck to their quote, were extremely responsive and also installed 4 windows in our house. Workers were cooperative and attentive.

Agree with M. E. Contacted Direct Overhead Doors 2 times and no response.

Contacted Direct Overhead again this Spring 2021. Rob said he'd be in Contact. Nothing AGAIN. Very poor Customer Service.

In my opinion the most important aspect of a customer experience is after service support. Purchased a pair of Clopay gallery doors in late summer of 2019. These were installed by Robs team and worked properly for about year or so. I contacted Rob during this past winter for a tear in the weather stripping and a torn door handle cable (both in email and phone call). Multiple promises by Rob to replace and nothing to date. Just yesterday to my surprise the spring broke and yes another call was placed to Rob with no response. Please ensure you complete your due diligence when selecting a garage door supplier. I regret my decision.

Rob and his team did a great job installing a new garage door and opener. Price was right, very professional and courteous. I would definitely recommend these guys to anyone I know.

Appreciate the quality and timely installation of my garage door and capping. Rob and his father did a great job, would recommend to anyone shopping around.

It's been almost a year so I feel I should write a review especially after the recent service I received. I had my garage door installed last October though during the Xmas Holiday's we connected some lights through the garage and must have cracked the seal at the bottom of our new carriage door. This coupled with extreme summer heat caused the vinyl siding to warp a little on one side. I reached out to Rob whom at that time was at the hospital dealing with a family emergency and he responded right away (Unbelievable!). He came over the very next day and repaired it after telling him truthfully what happened. He didn't charge me a dime for the follow-up and I was in awe over his above and beyond response. I would definitely recommend Direct Overhead Doors if you are looking for exceptional product (s) with great customer service throughout. I also just referred them to my parents home for a double carriage style door and will post a review for that later. Thank you for everything Rob and God bless!

I'm sure they have great install and quality product but the follow up and communication is so poor.

Very professional. Communicative and trustworthy. No surprise pricing. Very Clean. Very nice to deal with.

I was impressed with Rob's professionalism from day one. The quotation was the price I ended up paying.the installer came and let me know what he was going to do - remove old door and install new garage door.he did not disturb me again (I was working from home) until he was finished. I have had my garage door for over 2 years now and no issues. Very happy with the product and service. Thank you Rob - keep up the great work.

These guys put DODDS (aka DUDs) to shame.
They deliver what they promise; quality product; expert installation; on time and on budget.
Save yourself time and money and just call Rob.