Dismount Bike Shop

Quick shipping, item as expected. Personalized note was a very nice (and unexpected) touch. Highly recommend

This is the only trustworthy bike shop that I know of in Toronto. I've delt with them on several occasions and never felt taken advantage of. They are friendly and eager to help their customers with great attention to detail. I highly recommend dismount Bicycle shop as your one to go place.

Nathan, Pat and the entire team at Dismount make every visit a 10/10. Friendly faces, tremendous knowledge, and absolutely amazing recommendations every single time. Coffee and a chat with the team always makes my day and I know Louis will take care of my bike any time I need to bring it in. Looking forward to many more adventures and knowing Dismount will have me prepared for whatever lies ahead!

Amazing bike shop with great staff and service. Your one stop shop from bikes to bike packing.

Purchased a Salsa Journey for my partner recently (from out of the GTA). The Dismount crew had it perfectly boxed and ready for assembly and were more than happy to answer questions I had as needed.

Great experience buying from these guys. A lot of others could learn a thing or two from their excellent customer service and sharp pricing. Thanks guys!

Amazing, simply how all
Bike shops should be, well
Worth the drive from out of town. Patrick helped me buy my Salsa, great shop, great prices and even cool coffee, can’t wait to return to get some accessories for future bike packing. Thankyou‍️-adding to this review, I’ve used these amazing guys and girls for there online shop, the text help and phone support is great…. Thankyou

Super friendly and knowledgeable staff who are happy to provide great service. One of the best bike shops around!

Purchased online from Dismount and wow, fantastic service, excellent care, and great pricing. 100% would buy from them again and looking forward to dropping by in store soon.

I dropped into this shop for the first time today. My main interest is bikepacking/touring. This shop is a great place to equip yourself for touring. The staff member was very helpful and knowledgeable. I would definitely return there when I am ready to replace my current bike or for touring gear.

My only experience is ordering a tool online but the overall process, delivery, and special touches inside the package made for a very memorable and positive experience shopping from the Dismount Bike Shop. Their kind note thanking me for the order and their excitement for the tool was wonderful. I very much recommend ordering from them.

Communication wasn't good.

I showed up at the appointment & was told that I would have to leave my bike with them for several days. This wasn't communicated to me beforehand. I was expecting them to be ready to do the work over the next hour or two.

Ordered online from Dismount, fantastic service and quick responses from my follow up questions. 10/10 recommend!

Great communication and fast delivery. I know it's a bit much, but I'm IN LOVE with my Swift Industries Sugarloaf basket bag. Thank you!

What's not to like? Ordered a second mount for my Karoo Hammerhead on-line (that I couldn't find at any other bike shop in Toronto btw) and got it a couple of days later.now I don't have to swap my mount from road to gravel bike. Thanks folks!

I went for the convenient of proximity, and stayed for the outstanding, professional, kind, knowledgeable friendly service. Thank you so much.

Ordered some bike rims on a friday and got them the following monday!
Super happy with this purchase.
Will buy again from Dismount!

Excellent bike folks, highly recommended. Fast shipping, amazing sale prices and great inventory.

Ordered my Bedrock sandals online from Dismount. Online chat was very helpful and friendly and real! Shipped next day and on my doorstep 6 days later! Sandals fit like a glove. Thank you!

This is truly my favorite shop in Toronto. As a bike courier, I've used many shops in Toronto and this one has the best Attention to detail, the best Workshop, and some of the best gear in town! Ask anyone from the staff and they will help you with open arms in a second.

Always recommend this place to friends and they come back loving it as well!

Purchased a couple of things as birthday gift. The order was processed quickly, shipped quickly, and the order was complete. Very impressed with the customer service and numerous "check-ins" from Dismount. The purchase experience was excellent. Hopefully the warmer weather will be here soon enough and the products will be as excellent as the customer service experience.

I had a positive interaction with a friendly and knowledgeable staff member over the phone. The online ordering system was easy to use and my order arrived promptly and exactly as ordered. Great service!

Discovered this store via the Bikepacking collective. Great range of bikes and gear, not just the usual stuff that you see at most bike shops. My order was delivered quickly and in perfect condition. Look forward to ordering again.

I was searching for Ortleib frame bags and saw one at Dismount for a great price. I decided to phone before ordering and had a nice chat with helpful staff who were equally stoked about bikepacking and adventure rides. When I did eventually order, they had the order confirmed and sent me a tracking number within 20 minutes. Bag arrived a week later as described an is going to work like a charm. Overall a pleasant online shopping experience. Thanks folks!

I found this shop online. Great products and pricing. Communication with Dismount has been great! Recommend to check them out!

Prompt completion of purchase and quick delivery to the West coast. Great sale price on products I needed.

Dismount had an amazing price on the bike I was looking for. When I came to pick it up, everything was ready to go! They answered all my questions I had about my new ride. I would definitely recommend them to people if they're looking for a new bike.

This shop is a great vibe all around. Everyone is so knowledgeable, kind and inviting. Pat was great and got me all set up with my new wheels, very genuine dude.

I ordered a helmet through Dismount's online store and received super fast, awesome service, with a handwritten thank you note in the package! It's so much better to support local, independent shops instead of giant distributors!