12 January 2024 14:25
Superb experience with Paul who helped secure the deal and helped me throughout the process, and the rest of the Lexus team at Don Valley North Lexus. Barney was amazing in providing the orientation to the vehicle. 5 stars to them.
12 January 2024 8:17
Good Job Oliver. Very patient with us to go via the price item by item and explain very well what is needed or what is optional.

Very professional.

When picking up the cars, the two gentlemen are equally good. Also took the time to explain the features/functions of my Lexus in detail. Good Jobs!
05 January 2024 23:06
I received perfect service and advice from Eric Yoon that suited my needs and budget. It was a really great experience
31 December 2023 7:45
Shakey was very helpful and informative. Great guy! Kitty sold us the Lexus. She is professional and treated us fairly. I appreciated her honestly and fairness. I recommend that anyone looking to buy, ask for Kitty.
21 November 2023 18:10
Chuck zheng is very reliable, straightforward, professional, patient, and considerate of his customers.
02 October 2023 16:34
Judy was amazing with assisting us with all information about upgrading our car we are so impressed by how professional Judy is and Will definitely come back in the future to work with her thank you!
23 September 2023 17:03
I happen to work with Tony Rezaei for buying my Lexus RX. He’s unbelievably helpful in getting through the deal through delivery. I will recommend working with him.
23 September 2023 13:16
I was a loyal customer, planning to sign up for my new hybrid, but not anymore!
My recent lease buyout experience was a huge mess!
16 September 2023 0:51
Very nice experience with advisor Peter Gonsalves, Really nice person to deal with any issues. Helping mind reliable service.
03 September 2023 17:22
I dealt with Tamim, and he was absolutely great. Very real and transparent with me, not pushy at all and really helped with all my questions and concerns before buying a new car.
28 August 2023 19:54
I am super happy with the purchase of the lexus ux 2024 car. Soumil Mehta, great and fantastic seller. Very attentive, he did everything with patience, responsibility and security. I was delighted with everything. They have wonderful professionals inside. An excellent team. I love this place. The best in Toronto
19 January 2022 17:10
There are some good folks working here. But there are also some people who don’t care about the quality they turn out. I came in to pickup a car and they tried to get me to sign a more expensive modified agreement promising up and down that it was all the same - they just had to shift some numbers around for corporate reasons. I had to break down the numbers in front of them to show they were now charging me more. Their reaction was mute; just stared at me like “ok” until I flat out said “I won’t be taking the car then” which finally motivated them to adjust the new agreement to match the original price.

Service. Though mostly ok, I have had the experience that I’ve told them I was losing air pressure in the tires and I suspected I had a nail in the tire. They just ignored it, I got the car the car back with 10 PSI less then the manufacturer recommends (33).
13 January 2022 23:09
Do anticipate an unpleasant experience when you want to buy back your car off the lease from Don Valley Toyota and Lexus these days.
Both used and new cars are in high demand in 2021, car dealers are back to the old way of wheeling and dealing.
08 January 2022 0:30
Purchased a used vehicle. Car was not serviced as I was told it was. Car had almost no front brakes, was not safe to drive in the condition I picked it up in.

Very disappointed.
07 January 2022 11:14
I just wanted to give a big shout out to sales manager David and sales rep Arshan as well as their tech guy Kevin for giving us such an amazing experience in buying a car. I have bought a lot of car's from different dealerships but I have never had as good as an experience as I have had with this dealership or the people that work there. I would definitely recommend this dealership, David and Arshan to anyone that is in a the market to buy a Lexus.
Thank you again for everything.
05 January 2022 20:09
Brought my lexus RX into this dealership a couple of days ago for service, it was an amazing experience everything was done smoothly and efficiently. Shoutout to Isbah Masood for making this experience welcoming, he was even able to help me with a bluetooth issue I was facing with my car.
25 December 2021 5:42
My wife and I had a great experience at Don Valley North Lexus. Our Sales Rep Oliver Lo was super informative and down to earth in the way he explained things. He was very patient and understanding with us, and sent us information via email that helped us make our decision in a short period of time. This dealership is super easy to work with and I would recommend it to anyone who is interested in the advanced technology and superior craftsmanship that comes with all Lexus vehicles.
24 December 2021 10:38
This dealership has good sales team (bought two cars there), but the service is mediocre. After a few issues over the past couple of years, I stopped servicing my car there and moved to Richmond Hill Toyota, their service is exceptional and much cheaper than at Lexus.
20 December 2021 21:36
Amazing service and super friendly people. I came here to buy a used trade in and they were very HONEST, DIRECT and Raheel went over and above and exceeded my expectations. I would recommend Don Valley North Lexus (and Raheel) to anyone and everyone. Thank you!
14 December 2021 6:01
Today I get my new car RX350. It is really great. My dealer is Chris Yu. He is so kindly and friendly. Guys, if you need to buy a car, he is your good choose.
11 December 2021 2:43
Our experience at Don Valley Lexus was great. Our sales team, consisting of Joyce and David, made the car-buying experience pleasant. Joyce was thorough in explaining the purchase process, from start to finish. We were very appreciative of David’s willingness to ensure we were happy with our purchase and the overall experience at the dealership. We especially appreciated his solutions-focused approach to sales, professionalism, and willingness to understand our needs. Kevin was also helpful in providing an overview of the car and making himself available for any questions that may arise in the coming weeks. Overall, happy customers.
10 December 2021 19:20
Best service with Sally at this dealership. Professional and deal with customer with great care!
02 December 2021 7:15
If you REALLY want a luxury car, buy a Lexus.   If you also want luxury service, do yourself a favour and visit Don Valley North Lexus! From the test drive to the consultation to signing on the dotted line, I was made to feel at ease. My Sales Consultant, De-Andra Bailey, paid attention to my every concern and made my decision to step into a Lexus ES 350 last week a very easy one.   Professional AND personable.   Ask for her by name and see what I mean.   This is my first Lexus, but with this kind of service to back up a stunning car, I do not see it being my last!
01 December 2021 3:02
I have great pleasure to meet Tony Rezaei as my consultant. From the car decision to test drive and get to the deal, Tony did a great job in consulting me throughout the process and delivered an ES 350 on time. Driving a Lexus brings me comfort and joyful. Thank you for the service at Don Valley North Lexus.
30 November 2021 14:56
Just leased a Lexus. The sales Wayne was super patient and informative. He’s very knowledgable about the products and was able to answer all of my questions. It’s my first time buying a car and he gave me really useful advices. The delivery specialist Elliot was also very helpful. I learnt a lot about the different features of a Lexus car and after his explanation, I am more confident that I will be able to utilize different functions of my car. Overall, I am very satisfied with my experience here and so I would like to share it here! Thank you!
26 November 2021 8:01
I purchased a certified 2012 Honda CRV in July of 2021 from Don Valley North Lexus. Roughly one month ago the outside temperature dropped significantly so I decided to turn on the heat inside the vehicle, to my surprise I discovered that there was no heat coming from the driver side vents. I brought this issue to the attention of my sales person who then spoke to the management. I was told that this is not a safety issue and left to pay for the repair on my own dime. $700 later I have heat, while the vehicle was in the shop I asked the mechanics to do an inspection to see if there were any other issues. I was told that the vehicle is also in need of new tie rod ends. This repair will cost me another $500.

I do not appreciate having to spend extra money on repairs that should not be an issue for a vehicle sold with a safety certificate.
21 November 2021 9:46
Noor is our sales representative and he was nice and knowledgeable. From test drive to price negotiation and to car delivery the process was very smooth. Thank you Noor and I love my new IS.
17 November 2021 12:30
Where to begin! I have had 2 vehicles that have ALWAYS been serviced with DVNL and to date. The most honest, friendly and helpful service this far. My current vehicle was not purchased there, but I have done all maintenance and service here. From Lauren, Rocco, Stanley, Ping, BOTH Alkarims (one in valet), valet staff and their mechanics I have been overly satisfied and appreciative of their expertise and HONESTY.
17 November 2021 5:08
Bought my Lexus NX 300 from here, thanks to the exceptional service and assistance of Abshar Syed. He has raised the bar in service and sales excellence. Thank you!
13 November 2021 8:57
Nothing to complain. Busy place and they know what they are doing. Professional sales and service staff. So far so good.
12 November 2021 6:44
Had very pleasant experience about the car purchase where it can sometimes feel pressured into a purchase.sales team was very professional and upfront about alot of things and was very straight forward with questions and answers without sugarcoating.
My sales person, Jordan made it very easy for me to make the purchase and took care of alot of things for me without all the hassles that can happen in a car purchase. Elliot was very helpful in showing me how to set up the connection between my phone and the car.
Very good teams of professionals at the dealership.
I can definitely picture myself going back to the dealership for the next purchase.
06 November 2021 13:23
I had an Excellent experience, the process was easy and stress free.
Oliver Lo and Ryan Liu are great agents.
Thanks to these guys and their efficient service my transaction began on Saturday and I was able to pick up my vehicle the Wednesday.

Oliver is knowledgeable, very helpful and spends time to explain options available. Ryan went the extra mile to make sure I received satisfaction guaranteed, thanks to both of them I would not hesitate to recommend Don Valley north Lexus.

Great job guys, keep being proficient and efficient at your job!
29 October 2021 9:58
I typically dislike car-shopping…but Kevin and Staff at Don Valley Lexus made it enjoyable and hassle-free.

Thanks Kevin
17 October 2021 10:19
My experience at Don Valley Lexus was amazing! My sales consultant Kevin Schleifer was wonderful and made the experience even better from start to finish. He assisted me with my previous vehicle lease and when my lease was coming up to the expiry date, I had to make sure to see him again and went to Don Valley Lexus. Because of the trust and great service, I will definitely continue business with this dealership and Kevin with future leases/financing. Thanks Kevin!
16 October 2021 18:32
I did not have a good experience at this dealership and the process wasn't as smooth as others have indicated. My Lexus RX350 was stolen. I had no idea that it was a popular vehicle to steal nor was I told how to protect my vehicle from theft. These little details could have prevented this awful and traumatic experience from happening. I informed the sales rep that my vehicle was stolen, and he never even replied back to me. I thought about purchasing another SUV at another Lexus dealership, but I am too scared that it will get stolen again. Beautiful luxury vehicle, awful service and experience at Don Valley North Lexus.
15 October 2021 11:13
Just wanted to give a quick shoutout for Mr. Kenny Jiang! He surely went extra miles on helping me with my purchase, the entire process from picking the right model to driving the vehicle home only took 2 weeks because of that I can drive the new car to my pilot exam in Montreal!

This is my first time leasing a car in my life, and Kenny took his time to explain all the details to me patiently, as well as which package suits me best, what features would be needed for my driving habits, and whenever I had a questions even when it’s his free time he’d answer the questions in a timely manner! Kenny is also fluent in both Cantonese and Mandarin, I literally felt just like walking into a car dealership like I did back home:)

THANK YOU KENNY FOR THE LOVELY NX300 AND THE WONDERFUL EXPERIENCE AT LEXUS!
謝謝!
13 October 2021 12:11
Walked in, met Kevin, bought a Lexus! Kevin made it hassle free and fun and he’s earned a customer for life…if your car shopping consider a Lexus and definitely ask for Kevin Schleifer!
28 September 2021 19:00
I just picked up my car thank to Noor who made the process very easy and fast and helped me choosing the right package based on my needs.im so happy to choose this centre:)
25 September 2021 21:43
Thanks to Jennifer, and Jun helping us out! This was the most smoothest vehicle transaction we’ve ever experienced, everyone’s friendly, helpful and honest. Not only did we get a good deal on the IS we purchased the also gave us a good price on our trade-in. Also someone who has purchased BMWs Mercedes-Benz and Cadillacs in the past, This is the best out of all of them! Lexus truly is a game changer and the product shows it. The dealership and the car truly are the best and you won’t be disappointed. Thanks again.
23 September 2021 17:15
It was an amazing experience with Max Mirzaeikarkaragh on my purchasing. He was knowledgeable, professional, great customer service. We ended up to purchase the car on the same day. He went above and beyond to make sure that we were satisfied and happy customer. It is now almost two weeks after we got the car. Whenever I emailed him, he will find time to reply to me. I would highly recommend Max M to all!
Thank you so much Max!
21 September 2021 16:28
I brought rx350 from this dealer 4 years, every year did regular check my car here, every time they print paper gave to me, the paper said inspected everything was ok.but some day my car loss 30 % power on the high way that was dangerous, i stop my car on high way and I checked engine air filter, the filter has half pound dust inside that they never replaced air filter.then i went to dealer after they replaced the filter, and they put too much engine oil to much resist engine start, bcs it is overfull, after 2 days i went to this dealer, they took out 1-2 liter's oil from engine box.my car is better that is basic they don not know.so I think they just changed oil, never check any parts even never changed oil filter etc.just charge me money again again every year.after that I never trust this dealer.my car became so bad now.now the rx350 LCD is became black.the dealer wants to charge 4000 $ around.i am so sad. I thought the dealer sold a used car to me.but i brought new car like used car.so, don't go there, do not true them.now I transfer to Mississauga Lexus dealer and I brought another 2021 rx350, I got deferent service for me.
Mississauga Lexus dealer so perfect so nice.
12 September 2021 19:07
Horrible experience! Do not purchase any vehicles from this money hungry dealership! They do not honor any valid warranties you may have purchased for your vehicle. Terrible customer service. Such a shame.
08 September 2021 2:48
When I wanted to buy a vehicle Toyota/Lexus and was introduced to Marco Haitas by my friend Steve Farrah.
Marco selected three cars (one Toyota & two Lexus) based on my requirements and I ended up purchasing a Lexus 300H.
The best part was how helpful all the Lexus team members were. Marco introduced me to all these great people and it was amazing how helpful the entire team was. The main players are Callum (was excellent in all what he did), Jennifer, Jim, and Bob starting from the price negotiation, activating my expired “Weins Dollars”, and the best is that they surprised us with a well decorated Lexus having a big RED BOW on it.
Again, many thanks to Lexus Team. My main credits go to Marco/Callum/Jim and I will be sending more family/friends over to Lexus.:)
03 September 2021 6:47
Perfect experience on switching to my new Hybrid journey. Customer service was excellent, everything turned out smoothly, and Also I got my new RX earlier than it was expected. Thank you personally to Kevin Schleifer for making this process absolutely stress free!
01 September 2021 0:10
I bought a car from Don Valley North Lexus, Nelson Kwok helped me and I have nothing but good things to say! My experience was great; I was welcomed right from the start and any questions I had were answered. Upon my purchase of the vehicle, Nelson showed me all the features the car had and made sure I was comfortable with the car. I would definitely purchase another vehicle from here again and I thank you all for the great service!
31 August 2021 15:14
I want to share my gratefulness in my experience of the NX300h in the week of July 14. De-Andra has been showing her professional assistance as well as her great knowledge guiding us finding the best suitable SUV for us.

Furthermore, she's so willing to help even after the deal with our queries and questions in the week after.

Thank you so much De-Andra, you deserve the best comments and rating in your work and professional expertise!

Colin
31 August 2021 0:33
Poor customer service experience.

We were talking to a very kind representative, putting an offer on a car when the manager, Jennifer Yang got involved. Telling us that the car was unavailable as someone else has put down a deposit during the time we were making our deal. She was very inconsiderate with regards to our presence in the sales center whereas the other “customer” she claims to have had put down a deposit has not come in at all.

She claimed they had put a deposit down online while we were in office putting our offer down. We were not told about the option nor did we know someone else could put down an offer while we were in person making our deal, ready to make a deposit. Very unprofessional behavior and inconsiderate for customers who were present in the sale center and ready to make a deal.
27 August 2021 19:05
I just got a new car and the service was amazing! Kevin was great and he always goes above and beyond. Something happened to the car shortly after leaving the dealership, while on my way home. Kevin and Alkarim really helped and something that could have been a nightmare for me turned into a really easy and stress-free process. Thank you Don Valley North Lexus team!
25 August 2021 14:35
First time picking up a Lexus and I was sitting on the fence after cross-shopping between many different brands. However, after my experience at DVNL, I think I'm going to be sticking to Lexus for the foreseeable future. Thank you to Kevin Schleifer. He is the one you want to go to, if you care enough about cars, their intricacies, features that suit you, and the ways in which Lexus beats out the rest of the competition. He also helped me get the deal I had in mind when I walked in. He’s the one to go to if you want the entire process to be painless and hassle-free. He found solutions to every concern that I had and just went above and beyond throughout the whole process. He even set me up with my first service appointment including complimentary customization, to make sure I’m enjoying the countless features that I didn’t even know existed. Don’t think I’ve ever had such an experience with any consultant from any dealership from any brand in the past. Now I see why so many customers return to him and followed him to DVNL all the way from Brampton. I’m going to be sticking with him when I’m back for my next car and sending any family or friends who want a Lexus directly to him. He’s simply a kind, honest, and extremely helpful consultant to work with.

Also, special shout out to Jordan Marshall who did an outstanding job, delivering my vehicle, and setting up my Lexus remote services app on my phone. Props to him. Kevin and Jordan are like the dynamic duo.

DVNL staff, managers, and financial team were super friendly, courteous, and no one was pushy or sleazy like I have experienced at many other dealerships. Excellent customer service. Highly recommend these guys.
23 August 2021 20:58
Had a great experience with DVNL in getting my first new car. Noor especially was incredibly helpful and supportive throughout the process and provided updates when my car got delayed in getting shipped. I am very appreciative and grateful and will definitely come back. Elliot as well was very friendly and helpful when setting up my car and getting me familiar.
18 August 2021 19:01
Thank you Oliver for an amazing experience on my first Lexus. He was very helpful during the whole process, which made me feel comfortable. I highly recommend Oliver and I am definitely looking forward to do more business with him.
17 August 2021 17:37
Thank you so much Noor Ahmed for the excellent experience at Don Valley North. I had a very narrowed down, specific pre owned vehicle I was looking for. After many tries, I came across Noor at Don Valley North, who not only found me exactly what I was looking for, but went above and beyond to find me a newer and refined version of exactly the vehicle I was looking for (down to the exact color of the interior, exterior and accents). He was very professional and understanding of my choices and made the whole transaction very seamless. To make things better, although I live 400+ kms away and travelled to purchase this vehicle, Noor made sure to make my purchase as convenient as possible. I highly recommend to go see Noor if you are on a search for the perfect vehicle for yourself! (He also made arrangements to add a bow on my vehicle which was the cherry on top of the excellent experience:) extremely satisfied.
16 August 2021 14:05
I want to thanks the product advisor Mr. Jiahui Li, his professional skill impressed me a lot. Really glad to purchase my first ever Lexus at don valley North. Very clean and friendly place, highly recommend!
12 August 2021 2:03
We went to Don Valley North to look at possible vehicles. We were helped by Leo Xue and Jacqueline Lin who were honest without being aggressive in the sales. We valued the straight forward and clear answers to our questions on the vehicle and financing. The decision was very easy to make due to the excellent customer service at Don Valley North Lexus. We are very pleased with our new car and recommended this dealership and our contacts here to family and friends. This was the best experience we have had in buying a vehicle.
08 August 2021 12:11
We came here on June 26 and had a amazing experience with Leo. He was extremely knowledgeable and professional. He answered any questions we had and was easy to reach by cell phone if we had any issues. If you are interested in purchasing a Lexus I highly recommend visiting Don Valley North Lexus and asking for Leo.
08 August 2021 2:42
Raheel has been extraordinarily patient and made the deal totally easy and are very impressed with his demeanour and respect. As well as we were totally impressed with Jordan Marshall he explained everything to perfection and our total understanding. Thank you for our beautiful new car and hopefully we can do business in the future!
16 May 2021 12:13
I recently purchased a 21 NX300 from Don Valley North Lexus. Eugene, the sales consultant did a tremendous job going through all the packages. He really knows the car well and was able to save me money by helping me pick the right features that I truly needed. David the sales manager was great, as the car I wanted wasn’t on their lot but he managed to find me one within days. I had a great experience with them both and will definitely tell my family and friends about this positive experience.
11 May 2021 18:13
Nima has by far one of the best customer service skills in this industry.
Highly recommended * * * * *
09 May 2021 13:02
I don’t buy cars often but when I do it will be at Don Valley North Lexus! If you’re in the market definitely check them out. Ask for Winston!
05 May 2021 7:18
I normally do not take the time to write reviews, but this time I MUST! Let me first mention that I do not know the salesperson, Tony Rezaei, nor was he referred to me. He was the only salesperson at an Ontario Lexus dealer to call me back, and then delivered on his promise.

Tony called me late a night to give me a heads-up on a vehicle. I proceeded to confirm that he would hold the vehicle for me, and he did. He was HONEST! He disclosed the details, information and helped ME in the negotiations. He understood that helping me meant the deal would be solidified. He also made sure that he followed through on his promises, when it came to any extras for the car.

Hence, that's all a buyer wants, someone who listens and knows your needs, but then goes to bat for you too.

Best wishes on a fruitful career Tony, I am sure you will be successful!
03 May 2021 18:00
Purchased my first Lexus from this dealership. Winston Chen was incredibly helpful, I highly recommend him as your salesman. He was very accommodating and willing to work with you. Great experience, friendly service and good deals!
24 April 2021 13:54
We recently picked up our new 2021 Lexus IS300 black on red from Don Valley North Lexus. Max Zhao is really hard working sales guy, from moment we met him he was honest and really hard working. Sales manager David Tavazoei sat we us and explain everything in full details, made sure we were completely happy before we sign the papers. From tinting to detailing the car we were extremely happy. Thank you Don Valley North Lexus team.
24 April 2021 8:34
Just leased a new vehicle with the help of Ryan Siran Liu. Very impressed with Ryan’s customer service.
21 April 2021 19:57
Outstanding Service!
Nima and his team were there for me every step of the way! He was absolutely wonderful and I could not be happier. My car has been a perfect fit for everything that I wanted and hoped for. I recommend anyone to Don Valley North Lexus without hesitation!
21 April 2021 6:24
I want to thank Raheel for giving us such an amazing experience and being helpful and doing everything in such an efficient manner while at the dealership. Couldnt have asked for a better service!
19 April 2021 20:39
I and my wife among my daughter and son in-law had and received an Excellent and professional customer service educational on new vehicle purchase, by Don Valley North Lexus (sales agent Max Zhao, and sales manager David Tavazoei). Their high Level of business and customer service skills, has made a very strong confidence in our family which was very satisfactory to us and we became a part of Lexus family by purchasing two bran new 2021 Lexus from their dealership.we are very happy to meet such professional team of Don valley North Lexus.
19 April 2021 12:57
Just brought a lexus lx570 recently. Sale consultant Leo was great and impressive. He spent almost 3 hr for walks around the car and get the best deal. Very professional and polite.
18 April 2021 20:20
Bought a car from them experience was great everything went well. Tried calling back 9 month after regarding an inquiry and incompetent secretaries have no idea what they’re talking about. Apparently no body can pick up a phone if I’m not buying a car from them. 9 phone calls 3 voice mails over the course of 2 days. No call backs or anything. If I try to talk to the secretary that I’m not able to reach anyone it’s as if they’re reading of a script. Just leave a phone number and name and someone will call back eventually.disappointing to say the least.
10 April 2021 0:00
Eugene is the guy to go to for sure! We have been with DVN Lexus for years now but I have truly never met anyone as amazing and helpful as Eugene. His customer service was outstanding, truly a pleasure to have him as our sales representative. Eugene if you see this, thank you for all you've done for me, your services are greatly appreciated.
09 April 2021 3:41
I had a great experience here at this Lexus dealership. I met with Winston Chen and he was very helpful and honest. I purchased a pre-owned Lexus NX and the price was fair and I left feeling like I got a good deal.

I would recommed Winston, he is a good salesman!
06 April 2021 3:29
We where dealing with Mustafa Janan great sales person everything was done professionally. I will recommend to all my friends and family. Very friendly and professionall environment. Satisfaction 100%.
05 April 2021 10:03
We just bought our new NX300! David and Ivan were extremely professional and welcoming. Definitely ask for their help if you are considering a Lexus. Great experience and customer service!
31 March 2021 10:56
We had an amazing experience with the Don Valley Lexus sales department as well as used car manager. Amir and Abshar we’re excellent to deal with. Very professional as well as friendly service. Would definitely recommend visiting this location!
29 March 2021 16:11
Had a great experience working with sales rep Oliver Lo. My hat goes off to him for providing incredible service and being so diligent with his effort during my search. I ended up buying from a different Lexus dealership as they happened to come across the car I was looking for first, but I highly recommend Oliver as being someone who will work very hard for your business.
27 March 2021 13:29
I had an amazing experience with the team at Don Valley North Lexus. I would like to thank Evgeny, Jacqueline, David and Jordan for helping making the purchase of my new vehicle enjoyable.
26 March 2021 22:40
Don Valley North Lexus, particularly Norm Boyd, and later with the assistance of Elliott, did a great job at setting me up with my fully loaded NX. They are professional, friendly, caring and sincere.which is why I continue to go back as a satisfied, return customer. Even when I had moved north of the city for a few years, I found this location and Norm to be my go-to's. I wish them continued success; so well deserved.
23 March 2021 18:44
I would like to Thank Oliver for his exceptional customer service. Oliver was very professional, knowledgeable and helpful. The vehicle was made ready for pickup in a very short time, including full detailing in and out. Extremely happy with the overall buying experience. Dorian
22 March 2021 20:40
Service is very excellent. Max Zhao was very knowledgeable and helpful for us to choose the right vehicle. We are very satisfied with him and Don Valley dealership. We will definitely be back in the future for service and maybe even get a new vehicle from Max in the next few years later! Thank you Max and Don Valley! We will definitely refer other friends and family to look for Max! He speaks well Mandarin if any customers are Mandarin speaking. Max spent most of our time there well explaining all the questions and concerns we have. Great job Max, keep up the great work and wish you all the best in the future. Don Valley should give this guy a raise. Take care Max, thanks again! As terminator says: I’ll be back! See you all again soon Don Valley!
22 March 2021 17:10
My recent purchase with Don Valley North Lexus was very pleasant. The sales rep Abdul worked with my schedule, was professional, Knowledgeable about the vehicles there, kind and knew just what I wanted based on my budget and interests, all my questions were answered and the sales process was fair. Abdul goes above and beyond for his customers and tries to help as much as possible. If you want a great buying experience and a nice car, I highly recommend this dealership. I walked out happily and appreciate the great customer service. Thanks again for the great help!
20 March 2021 21:34
We recently leased a Lexus from DVNL and we had a great experience with great service. Max guided us throughout the entire process. We are incredibly satisfied with the experience and we would highly recommend customers to work with Max. We also met David the sales manager who was very professional, helpful and with great customer care. Thank you to both of you
17 March 2021 23:14
EXCELLENT DEALERSHIP to purchase a vehicle. My first Lexus.happy I chose this dealership to begin my journey. Everyone is pleasant and helpful to deal with. My sales representative Tony Rezaei gave us the treatment you would expect from a 5 start dealership. I would recommend anyone to visit and purchase their next vehicle from this dealership and work with Tony! He was not pushy, honest and made the experience wonderful. Thank you Don Valley North Lexus!
11 March 2021 9:56
I was in Don Valley Lexus and I am very happy with service that I received. Very experienced advisors to help customers to select a right car based on their budget and needs. I received very useful information from Tony who helped me to select and pick up my car.

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