26 December 2023 23:25
Some kids playing pranks kicked our side door in and damaged the frame. Our door couldn't close. We didn't think anyone would come out on Dec 31st but we decided to call Doors on the Go and we're sure glad we did. Norman came out promptly and replaced the broken frame with a piece of heavy duty steel. He did a fantastic job, very clean and detail oriented. The door is now extremely secure! He was also kind enough to make adjustments to our other door making it more secure as well. Don't waste your time and energy dealing with other companies, call Doors on the Go. They are honest, have excellent service and reasonable pricing. Thank you Norman, you saved our New Year!
15 December 2023 13:58
The technician, Norm, arrived on time and diagnosed and repaired my door well. He was friendly, patient and efficient.
04 July 2023 7:45
Fantastic service, great friendly people, would definitely recommend to anyone that needs professional, experienced service.
21 May 2023 2:55
Ahhh.had an abrupt situation that required immediate assistance on a Friday evening after regular working hours.
Norman the doorman, answered the phone, gathered Neccessary information, photos.within 20 mins, ascertained potential issues, gave me a reasonable quote.
Came within 30mins, fixed issue in less, then UNDERCHARGED the quote given.

A+ customer service.
Recommend Heavvy, & will for sure utilize again in future.
12 May 2023 21:51
Amazing service and amazing work. Sliding door fell off the rails during a snowstorm and Tony was quick to respond. The work was done quickly and efficiently! Highly recommend!
24 April 2023 13:51
Norm promptly replied to our initial request and provided detailed information along with our quote. Within days, a technician was sent to our condo to fix our sliding pocket door. We're very happy with their quality of work and the quick turnaround time. We'd recommend Door On The Go to anyone in the GTA who requires door repairs, etc.
24 February 2023 6:43
Once in a while you find a trade that is honest, reliable and true to their word. Tony arrived promptly at the time he promised, completed the work, kept the house clean and stayed until the job was done perfectly. If you call Tony to repair your doors/locks you won’t be disappointed!
04 February 2023 0:40
It was a pleasure to work with Tony. He has obvious experience and fixed a jamming door that was an issue for years that others couldn't fix.
17 September 2022 22:48
Tony was such a pleasure to work with! We had a couple of issues with our front door (lock stopped working and we had to fight with the door every time we opened or closed it) so we gave him a call. He efficiently and expertly fixed the door and now it is better than its ever been! Would highlight recommend Door on The Go!
01 September 2022 13:20
We just had our interior doors fixed by Norman and it was an excellent experience! Norman went above and beyond to make sure that all issues were fixed (major hinge issues). He was informative, friendly, and punctual, and we are so happy that our doors are working perfectly now! Thanks Norman!
22 August 2022 20:40
I needed my front door replaced and Tony went above and beyond with the level of service. He responded to my questions quickly via text and presented options that made the process go smoothly. When the day came for the installation, he also replaced the weather stripping and provided tips on how to get the maximum life out of the door. Highly recommend.
23 July 2022 2:39
Just had my sliding patio door & screen fixed by Norman, great guy. Came on time, explained what he will be doing, kept the work area very clean and did a great job. If you are looking for any such work or any door repairs, call the boss Tony, also great to get along with. I'll definitely call them if I need anything else.
09 June 2022 7:56
All I have to say, that Tony made my day by fixing all the doors in my basement. His team was quick and very professional. We had few doors in our basement that were done incorrectly, none of the doors were closing and some were uneven, but thanks to Tony and his team all is perfectly fixed. I am so pleased to know that there are good and hard working people out there. Thank you Tony.
02 June 2022 18:35
Tony is the very good man with excellent skill and professionalism. He's very warm hearted and separates doing business from helping others out of kindness. He's the best locksmith I've met and I would recommend him to all my friends.
04 May 2022 5:19
Originally hard to get appointment with Tony, I guess with good reason given all the good reviews. However it was definitely worth being a little patient as he sent Norman the next day who provided excellent service and advice. Norman was very personable and on time and did a great job fixing my high use door which I really appreciated. I highly recommended Tony and Norman or your door needs.
10 February 2022 4:56
I hired Door on the Go to install my new front door. Tony came by for a free consultation, we agreed on a price and he came as scheduled a few days later and installed my door with a colleague. Top quality work, great people.
30 January 2022 7:29
5 star review Very knowledgeable & trustworthy. Tony diagnosed the problem immediately and fixed it on the spot. After fixing the door, he noticed a few things that may cause problems in the future and fixed them as well. Highly recommend Door on the Go!
11 January 2022 7:06
Tony saved my life. I had the slide door broken for 5 years which I could not afford to replace it and everyone said it could not be fixed. I came by and fixed it within an hour. I highly recommend Door on The go to everyone!
23 December 2021 15:34
I needed to replace my balcony sliding screen and found exceptional reviews for Door On The Go. Tony was very friendly and communicated details in a timely manner. His associate, Norman, did a great job with the adjustments and installation of the product. I would definitely recommend their services to family and friends!
15 December 2021 6:48
Very responsive and trustworthy people. Spoke to Tony to describe the issue and sent pictures of the door. Confirmed an appointment in the afternoon and received a text from Norman when he was on his way. After fixing the door, he also noticed the latch could use some maintenance so he fixed it and tightened another door. Highly recommend.
15 December 2021 5:45
Door on the go is truly the best!

I called them on weekend for some issues and concerns we had for our house door, Tony and Norman provided fast and effective service. We would highly recommend them for their quality work and great value.
09 January 2021 1:19
Mr. Norman did a great job and was very courteous.
He went out of his way to fix the doorknob that wasn't functioning well too.
01 January 2021 5:33
Tony did a first-class job repairing poorly installed external french-doors (for a balcony). There were a number of problems with the install that he was able to identify immediately and make all necessary corrections (mainly water leaking issues). To this day there has not been a problem with the door and I'm extremely happy with the results. Tony was also very helpful at explaining things that are not common knowledge to the home owner, and provided insight on how to properly care for and operate the door to limit any long-term damage. I will be calling him first for any further work!
28 November 2020 5:02
I phoned up Door On The Go because of its perfect rating. I'm glad that I did because Tony and Norman did such a great job with my home.

I have a basement suite in which two doors were getting jammed. The exterior door also was very sticky. Unfortunately, due to the incorrect installation by the former owners, Tony and Norman didn't have a lot of options to work with. However, they were able to plane the doors and carve out the hinges for the doors.

Tony was responsive to texts and extremely professional during our whole encounter. He was able to fit me in his busy schedule and showed up on time. More importantly, he was able to fix my doors!

Thank you Tony! I would recommend Tony without hesitation to other friends! You will not be disappointed!
09 November 2020 10:41
Tony was EXTREMELY helpful. We had an issue with odor coming into the home from the garage. He was able to detect the issue and solve it. He could have simply tried to sell me on replacing my door but instead, he was honest and advised that it likely wouldn't make the difference. Not only did he resolve the issue, he sent one of his employees over the next day after speaking with him. Really really happy we were able to connect with him. Thank you Tony!
21 October 2020 17:30
Tony was absolutely amazing to work with. We purchased our door from another company and its what's considered a high security multi point door. After only three years we had a hinge release and had no idea on how to fix it since it was not a standard hinge and the company we purchased it from said they couldn't help us for at least 6 weeks (I didn't have a working front door!). I called Tony Monday afternoon, he arrived at my house by Tuesday at lunch. What many others called impossible to fix and stating I should just get a new door, Tony was able to fix in less then 45 minutes! His team was very polite, had expertise that was unbeatable and a pleasure to work with. Thank you Tony, would highly recommend to anyone for all your door needs.
23 September 2020 4:07
My patio door badly needed new rollers. I contacted DoorOnTheGo based on their reviews. Those 5 star reviews are well deserved. Normand repaired my door and ensured that it worked perfectly (actually better than new). I did discover a minor issue the next day which was resolved within a few hours. I highly recommend them.
19 September 2020 4:40
Tony sent his associate Norman (the same afternoon we called) to fix our exterior patio door which wouldn't slide anymore. Norman was passionate, hard working and quickly transformed our unmovable door to a gliding miracle. Super pleasant to work with, super job and great value!
01 September 2020 7:10
We've called many door repair specialists after our pocket door was out-of-rail, no one has confidence for how to fix it. Tony is a true professional, he fixed it within half an hour, and without touching the frame. I would strongly recommend him to all my friends & neighbours!
29 August 2020 10:18
Tony was great with promptly returning our call and getting us the right custom made screen for our patio doors. Once Norman came for the installation, we knew we were in good hands. He was diligent with cleaning surfaces, communicating with us and ensuring the door was properly installed. We are extremely pleased with the service we received and would recommend the company to others.
28 August 2020 15:05
Contacted door on the go re: lock installation. Tony was wonderful to work with. Communication was quick, clear and easy. Scheduling was a breeze - ended up with same day service! Lock was fixed well and Tony answered all my questions/concerns re: other possible options to fix the door. Tony and his colleague were very pleasant to interact with. Thank you!
25 August 2020 13:28
I'm normally not an impulsive person and do a lot of research and get many quotes before I go with a particular contractor. This time, I didn't and I don't regret it one bit! I filled out a form on the website with the issues with our door. I got a response that night saying he could come by the next day or the day after. He came by the next day, looked at it and told me to get in touch when I had a new lock for him to install. When I messaged him to say I had it, he said he might not make it that week and I reassured him that it was fine, we were in no rush but the next day, he came by anyway! Tony and Norm did a great job: they realigned the door which had been on an angle, they asked me about the speed for the door to close at behind us, stopped how it used to slam and installed the lock, reassuring me that he didn't want to know the code or program it (though I could have changed it easily!). While I was waiting for the etransfer to go through, I told him about another door that lets in a cold draft come winter and he sealed it at no extra charge. While it may be expensive, it's phenomenal service. They did a lot of extra little things I appreciated: like cleaned up the "mess", took away the old, broken door closer and trusted that I was trying to send the etransfer and left before it went through. We've had the door fixed since June 20th and it works so well and made us forget the loud slamming front door that we internalized!
24 August 2020 18:04
There is a reason Tony and Door On The Go has so many 5 star reviews. He installed a pocket door in the basement last week and there was a small misunderstanding on where exactly the door should be placed. We noticed that after the work was completed and emailed Tony about that. He came the next day and quickly adjusted the door placement. Tony knows what he is doing and a pleasure to work with. Highly recommended!
20 August 2020 4:38
Exceptional service - all around. I called Door On The Go blindly, knowing nothing about them, thinking it could take a week or more for them to come but Tony came the next morning - exactly on time - which was a very pleasant and unexpected surprise. Tony is very friendly, polite, positive and respectful - I could go on, honestly, all day long because I cannot tell you how much my mother and I appreciated not only the quality of job he did but just his overall vibe - especially during Covid and how stressful the smallest of things can be right now. A very good and honest person running a good and honest business is truly invaluable. THANK YOU, TONY! SO SO MUCH - from me (Amy) and my mom. For anyone wondering about using his services - I would break my door on purpose all over again just so that he could come by and hang out with us, lol!
09 August 2020 18:20
Tony and Door on the Go is such a rare find these days. He is the type of person that after the job you can sit down and chit chat. I have used Tony before a few years ago and when I needed to replace a simple side door, I knew who to call. Finding a company to service residential doors is extremely hard if at all. His rapport with his clients is what makes this company and relationship unique. He is honest and trustworthy but more importantly his work is excellent and so professionally executed. He was on time installed in less than 2hrs. Tony even placed extra weather stripping for me top and bottom to ensure a tight fit. He even leaves his clients with a little thank you gift. How rare is that? I will definitely be continuing to use Door on the Go in the future. Thank You Again Tony!
19 July 2020 12:57
Tony and his team provided an excellent service. They are experienced, skillful and curteous. They respond promptly to your messages and show up on time. We had a problem with a sliding door due to a bad installation years ago. Tony walked me though the problem, proposed a solution and executed it nicely and cleanly. I'm very satisfied with service.
04 July 2020 1:24
Absolutely great service! Lt was a such a pleasure to find someone who is honest, cares about customer service, and does a professional job. Will definitely be using Door on the Go again for any future jobs!
12 April 2020 0:22
It was a pleasure to work with Tony. He repaired two sets of French doors in my home. He explained why one of my French doors fell off and the others were coming loose at the frames. Over the years, I have found it often difficult to find good service repair individuals/companies. Prior to hiring Tony, I searched the internet and found several websites that highly rated Tony's company. He was prompt, courteous, knowledgeable and professional. I am 100% satisfied with my experience with Doors On The Go. In the future, I will be using Doors On The Go for all my door repair needs, and would definitely recommend Tony and Doors On The Go. I would urge you to speak with Tony if you have any concerns about your doors.
08 April 2020 2:14
Tony arrived at the allotted time, he was friendly and made good suggestions on how to fix the door someone tried to break down. He made quick work of the job and gave a very fair price. I would highly recommend using Door On The Go!
03 April 2020 8:05
Our patio door lock needed to be replaced. I’d previously had two other locksmiths come over who both told me the lock could not be replaced. Tony was able to come over the same day as my inquiry, arrived at the time he said he would and immediately was able to find a solution and replace the lock. Great service, speedy work and response. An overall excellent experience, I highly recommend!
02 April 2020 2:12
Tony is awesome! Not only is he extremely knowledgeable in his trade, he is professional, friendly, and a pleasure to work with. When I called him, he knew right away what the issue was and was able to quickly help. He went above and beyond and even brought me some of his homemade honey! I'd say that he is a special kind of person - one that really cares about the quality of service that he provides - and ensures that his customers are happy with the end result. Thanks so much again, Tony!
09 March 2020 12:47
Good job well done. Took a little longer than planned due to wear and tear on the runner but they fixed it for the quoted price - heavy sliding door no sliding beautifully. Thank you
01 March 2020 20:06
Tony is great, very friendly and professional! Took his time to ensure everything was perfect. We own a restaurant and he was able to custom make a commercial standard door to our liking! He even came back again the next day to ensure we were completely satisfied. I would definitely recommend him to all my friends!
23 February 2020 17:43
Prompt responses and everything was organized to perfection! A consultation and quote was given the same night the backdoor shattered, and Tony came in to replace it in less than 15 minutes. More than fair pricing, especially having called 5 different companies
20 February 2020 12:37
We were very pleased. After being broken into we needed our front door repaired fast. I called late in the evening and was able to get someone to come first thing in the morning. He repaired the door and now it is even better than before. Highly recommend!
18 February 2020 7:28
Tony was very friendly and he spent time in making sure the whole door (included the lock) can be closed perfectly well. He did more than what I asked him to fix in the beginning with no additional charge. And the result is fantastic. So if you ask me about the price, I would say it's "VERY" affordable.

Condition of the door before I made the call: A wood sagged door in a very old house. The top hinge of my door was loosely attached to the frame (or jamb?). Door cannot close properly.
PS: I also post two pictures just to show how the top hinge looked like before Tony came

What Tony fixed:
1: Fix the holes of the frame where top hinge and bottom hinge are (ya, bottom, he fixed the bottom as well besides the top part, so both hinges of the door can last for very long time) [ did so by filling the holes with new wood so new screw s can stay in place]
2: Fix the gap
3: Replace old hinges (both top and bottom) to new ones, with new screw nails, of course.
4: Adjust the lock of the door so it can be more secure.

I now have a door that is working well again. Very happy to have called Tony at first place.
13 February 2020 2:42
We got our key stuck in the door and couldn't remove it. We called Tony to come and remove it but instead he told us how to fix it over the phone free of charge. Very friendly would recommend
21 January 2020 20:14
I've been meaning to write this review but never got around to doing it, however its something that we felt we had to do. We contacted a number of door repair companies and 'Door On The Go' was the most responsive. Tony was a pleasure to deal with from start to finish. He came in and gave us an honest opinion and laid out all the options for our front door handleset and lock replacement. Not only that but he genuinely helped us in trying to fix our existing hardware, although we did not ask him to. I could see the passion and pride he took in in his work as he spent a lot of time on this. He stayed late the first day and when we realized that I would need a brand new lock, helped us with getting one and scheduled a visit for the next day. I felt really bad when I found out that it was his daughters birthday and he had stayed late working at our home. The work was completed in a professional manner and I can't say enough good things about the experience. We have absolutely no hesitation in recommending Tony and 'Door on the Go'. Keeping his number on file! Its hard to find good honest people you can trust.

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