What an incredible experience I had at double double! I recently ordered pizza and wings from them and it was absolutely fantastic.
The pizza was cooked to perfection, with a deliciously crispy crust and generous toppings. The wings were also mouthwatering, offering a perfect balance of flavor and tenderness.
Not only was the food outstanding, but the service was exceptional as well. The staff went above and beyond to ensure my order was accurate and delivered promptly. They were attentive, knowledgeable, and genuinely friendly throughout the entire process.
I highly recommend to anyone craving delicious pizza and wings.
I ordered a cheese pizza at the 3095 Hurontario location and there was no cheese on the pizza. The borders were just bread about 3 inches and the topping was just the tomato sauce. Very bad experience.
The restaurant seems dirty. It also seems they don't turn on all the indoor lights, which doesn't seem appealing to prospective customers. It's like you're walking into a basement.
A business that only turns on half their indoor lighting has always been a red flag to me, and I missed that. If a business is run so cheap to not have all lights on, where else are they cutting corners?
The food was atrocious. We ended up throwing it in the garbage. Double double had better standards. Perhaps franchisees are allowed to source their own ingredients? If so, this place sourced from the absolute lowest priced supplier. I don't think you can qualify this as pizza to be honest.
The pepperoni isn't real pepperoni. I don't know what it was, but i never want to taste that again, that's for sure. The cheese was melted rubber.
Don't mean to be crude, just my personal review.
I will visit double double again to try it out. I enjoyed their pizza in the past. I just won't be visiting this location.
Good service, makes it quick, good taste too, but please wear gloves when making a pizza.using bare hands without washing them in front of customers is not professional.
This pizza joint has been my go to place since high school. I recently found out that it is under new management. Keep up the good work!
I ordered two medium pizzas and potato wedges. My two pizzas were well loaded with meat and cheese. The two guys behind the counter followed my instructions carefully. The base of the pizza had good portion of bbq sauce. The cheeses were well layered along with the chicken. The pizzas had both quality and quantity.
When it came to the potato wedges. They were one of the best I have ever tasted. Nice and crispy from the outside. I would highly recommend ordering potato wedges along with your pizzas.
Overall I am highly satisfied with the service that was provided to me. I will be coming back again no DOUBT!
My go to spot for Halal pizza and wings always delivering stringy cheese pizza with some amazing halal meat! Wings are a banger specially when you eat it at the store. Store was a bit hot inside but I saw some AC guy working on the installation so can't wait for the AC to start! Shout out to Daniyal the new manager very humble guy delivering quality!
I waited 15min for them to take my order. They told me it will take 30 minutes and I ended waiting for another one hour. The food was worth my wait at all. I ordered wings and Shawarma poutine.
The pizza here is really good. Wings and wedges are also really tasty and cooked properly too. The new owners were really nice and know how to make some really good pizza. Would definitely recommend this location plus they have halal options so it’s great for everyone!
Ordered over $100 worth of wings tonight through doordash for someone with a gluten allergy. Made a note in our order description and tried to call the store many times to be safe. No one answered for half hour. Finally a woman picks up says "hello" then hangs up on us. Got the order and we can't eat it- they are breaded and the person they were for would be in the hospital due to the severity of their allergy. Called the store back and the woman once again gave us a nasty response saying she tried to call us- which she never did the phone was beside me the entire time. And then she hung up before we could finish (we were being completely polite and explaining our situation). Completely unacceptable service and quality. If I could give no stars I would. Disgusting.
I came here at 10: 30 pm on a Saturday to order a box of potato wedges only and the staff said I can’t sell you box of wedges unless you buy other food.
Lol, what? Remove them from your menu then. Waste of my drive down.
Bright side, ended up discovering Church‘s Chicken near by on my drive home. It’s become our go to spot for chicken sandwiches.
Worst service every. Ordered wings and pizza. Took an hour to come. Had to meet the driver down the street cause he couldn't find my house. Ok did that. Now pay and get the food one it's super cold, dealing with that no worries I understand he's new to the country. But when we opened the wings there were so over cooked that we couldn't eat it. Call to let them know onlynto be told that thats how the store cooks there fried wings and I should deal with it.im not happy with the service as a chef and a customer's I just told then thanks but I will never ordered from them again and I was told no problem.lol kk thats how u treat ppl
Been coming here for years. The wings are amazing and I love that they give you the option to bake them instead of fry them. Getting older and fatter, I have a milk shake and my butt jiggles for a week so it's nice to have the same vices in healthiER options.
I've been coming to this place for years. More than 9+ years. I always love their food. They have amazing quality food. So why 3 stars? Because the lack of customer service completely ruins this place. The fact that the owners are so stingy and cheap completely ruin this place.
The combos are 1-5 cents cheaper than if you get the items individually. Yes you read that right. They have no idea what customer service is.
I plan to start up my own restaurant and offer the same quality of food as this place, except I will have lower prices and customer service and I won't be stingy.
This place has potential but the backwards thinking by the owners really holds this place back. I will make this place better with my own version.
*this review was written by someone else from my account**
We are pizza lovers and extremely happy to found this lovely pizza place. Had one of the yummiest pizza in long time. It had everything to be considered a great pizza that is good quantity of toppings, delicious cheese and fresh pizza bread. Highly recommended!
Yummiest, tasty pizza. I went there half heartedly but the pizza was amazing and the wings are even better. The person on the cash counter Hamed was patient while we took our sweet time to order. The pizza had generous amount of topping and cheese. The wings were delicious. I would definitely come back again.
Amazing! I always love double double pizza. I come from Heartland to this location because of cheese quantity. When you say extra cheese no other pizza store add like double double store. Its always worth a visit. I appreciate your effort and thankyou for the service.
Great pizza and even better wings! If you’re the type to enjoy wings with your pizza, this is definitely the premier stop. Pizza is well made but the combination of wings is what sets Double Double apart from all other pizza chains (oh and obviously the cheap price!) I’ve been eating Double Double pizza on occasion for the last few years, primarily in the Waterloo region, but this location is equally as fantastic.
They need to hire more people to work in double double pizza customer service is slow I will give 1 out of 5 people that work in double double pizza are not wearing gloves which is not acceptable gloves are a must to wear at all times.
Spoken to with such attitude over the phone when trying to ask simple question.horrible customer service.ended up cancelling the food because the phone call was so appalling.so unnecessarily rude.
I love their pizza and chicken but I cannot give this place a 5 because I only love it when the nice guy is working. There is another employee that must be the owner as he is very rude and doesn't not care about the customers. Luckily, I usually have to deal with the nicest employee so he makes my visit a pleasant one.
I generally like gourmet pizzas which are not on their menu but otherwise it is a very convenient and good place to get a fast pizza. You order from home and it takes around 15 minutes to have your pizza ready for pickup. For me this is the best place to order for food in very urgent situations.
This is a nice Pizza place in the area. Different taste then the well known big names so I go there once every month or so for a taste change. I have only tried the pizzas so cannot say much about the other food. No dine in option here.
If you are going South on Hurontario, the enterance to the plaza is at weird angle. You will have to take a u-turn towards the north side than go in the plaza. The parking in front of the restuarant is usually full but there is always plenty at the back and its covered too.
They made my walk in special today I asked for well done chicken and well done wedges and I loved it. If you ever go for the walk in chicken and wedges combo just ask for it well done. Enjoy!
I’m giving a low rating based on the food and horrible customer service from this 1 individual female. Let’s start with the customer service, I enter the humble restaurant and ask for a pepperoni slice, she informs me that they don’t have any. Which is fine, but everyday? ! I also came in one time and it was a different lady, whom willingly offered to make me a whole new pepperoni pizza. The other lady never offered and has an attitude that yells “I hate my life”! Not inviting whatsoever. Besides that the pizza was actually pretty good for a good price. However their fried chicken is horrid, too deep fried and hard. So I wouldn’t waste my time with their chicken. This is my overall experience the handful of times I got food. I worked in the area.
Very unhygenic and rude customer service. I was waiting for my pizza. I saw the worker who was an old man was preparing my pizza. He picked some left over onions from counter and instead of dicarding it, he added it to the topping section again and just mixed it so it wont be visible and then used the same topping for every customer. Secondly, when i asked him about any available deal, he said in a very rude tone, just see around urself. Cant u see all these deals. Also, there was literally no chicken on my pizza.
We had been going there since a very long time. Generally the guy who takes orders and looks after phone calls would readily customize the way we want the pizza. However, today I had a horrible experience with one the workers (who is an old guy). He was pretty rude and he even charged me more than it should have been. I just got 1 topping on the chicken pizza and he counted that as 3 toppings (like he thought he could charge whatever he feels like). On questioning about the bill, instead of breaking down the bill he kept saying thats how it is. Also, when I entered the store he was like you called 40 times, and I just called twice. Horrible customer service by the old man. Will never go there when this old man is working. RIDICULOUS customer service. They should close this store down.
The best halal wings.great service and the guy on the counter was very friendly.we ordered wings wadges and pizza and everything was exceptionally good
I came to this place, and when I look at it from the outside, I changed my mind having dinner there. I didn't even enter, so don't ask me about the food.
Recently started going there JUST because it's halal. There is absolutely nothing good about this place. Ordinary pizza and prices are out of the roof. Paid $24 for a medium pizza. Customer service ain't good too! Garbage!
This place is just terrible, no repect for customer, the single illiterate man was there, I asked for thick crust and he start making things crust as I noticed and ask for thick crust he said u asked for thin but I said I asked for thick he said this is thick. Then he said this will become thick after cook. Also he said I think u don't cook at home or u have never eat pizza before. End up leaving without buying. While leaving he replied me as shatup while I was mad and muttering.
Best pizza place in Mississauga! Always open late, always fresh and tasty, and amazing customer service. If you haven’t tried it, what are you waiting for! Also, don’t forget to try the wings in the hot+bbq flavour! You won’t be disappointed!
My experience is similar to most other reviews. Food is decent, customer experience is lacking, because they still see customers as an adversary. If they're confronted with a complaint, they become adversarial. It's a small market, everybody reads these reviews. Management needs to just show some Genuine care and respect and not be on either extreme, and learn to take feedback as a chance to grow. In my pickup order, they got the sauce on the wings wrong, which over the phone turned into a defensive conversation that they DEFINITELY Remember putting the right sauce on my wings. Just a matter of a business maturing. Goodluck
Very bad customer service the lady who worked there was awful. She didn’t wear and gloves or any net on her hair. The food was not even good. I will never come again here.
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