26 November 2023 5:29
Prompt, competent, and courteous service. Unfortunately, part costs to repair my stove were not economical compared to purchase of a new stove. Service technician was excellent.
25 November 2023 22:44
Virtually same day service and excellent communication and follow up. Our technician was efficient and knowledgeable and got us up and running again quickly! Will definitely use for any future appliance issues.
25 November 2023 17:26
"Don't Know How" uses incompetent, unprofessional service members who find themselves "in over their heads" as acknowledged by their service coordinator. When "Don't Know How" is finished, the final bill will be more than doubled the quoted work and the price of a new appliance. The only people that "Do Well" is Jessica and Drew, but at your expense! Beware!
24 November 2023 15:10
Excellent customer service, very knowledgeable technicians. Dowell Equipment is #1, don't waste your time with anyone else, this company is the best I have dealt with over the years. Great job Jessica, Beau and Brian.
13 June 2023 21:26
Excellent service all the way around! From Jessica in the office so awesome to Beau's hard work and professionalism as our repair technician. You will not be disappointed picking Dowell for your choice for repair!
24 May 2023 5:14
On time, knew what the issue was immediately, repaired and on his way again. Great service.
17 May 2023 2:38
Those guys are the best, excellent service from the first phone call to the end and they know their stuff and how to fix it too!
07 May 2023 17:08
Jessica is a pleasure to deal with on the phone. Very caring and thoughtful.
Always great service from Beau as the technician. Pleasant, informative, fair, efficient. Positive experience every time. Love this business.
02 May 2023 10:54
Very responsive and friendly staff and service. The technician explained the problem and my options and was very honest and knowledgeable. Highly recommend
21 April 2023 9:55
Courteous, friendly, and know their technical stuff. Highly recommended. Prompt as well. Repair done in about 24 hours after the contact was made.
16 April 2023 7:24
Very friendly and helpful Repair tech. We would definitely call Dowell again for home appliance repairs.
12 April 2023 22:31
Dowell Equipment is very responsive - they replied quickly to the quote request, showed up when they said they would, immediately identified the issue and provided options on how to proceed. The repair itself went quickly and our dishwasher is as good as new. Throughout it all, they communicated extremely well and Beau and his apprentice were friendly and responsive. Absolutely recommend them!
10 April 2023 9:49
Called Dowell for a washer leak. Had great service previously. This time was not the same. Very friendly however poor communication with no follow up as requested. No repair was attempted due to the communication. Not a positive experience.
01 April 2023 15:41
Great sevice on my old washer that has finally died after 10 years of yeoman service at a commercial location. Beau and his team of staff will keep my next one going this long I'm sure.
John
Massage addict london
31 March 2023 23:22
Beau and Brian were great, explained the issue and repair was done quickly! Highly recommend this company. Will use them again!
30 March 2023 23:50
Excellent service. Beau was courteous and quick to get the jod done. I have used them before, and will continue to use them.
30 March 2023 14:23
Beau and Brian were on time, professional and made sure we understood what they were doing to get our dishwasher running again! We recommend:)
26 March 2023 11:14
Beau and Brian were polite, efficient and knowledgeable. I will continue to use the company for any future appliance repairs. Thank you gentlemen.
17 March 2023 11:50
My oven is over heat.service person coming and did somework said its back to normal. And charge me. Total $250. But after one week same problem happen again. I called service she said. Its other problem need to change parts. And will charge me $350 again.
I asked her. Why some problem charge me twice. She said she has to be. I asked if happen again do i need pay again never get the answer Im not happy this company
11 March 2023 15:17
Very courteous and knowledgable and prompt technician. The came, they diagnosed and they fixed what more can you ask. They are my go to business as far as appliances go.
04 March 2023 13:48
Tech always professional and thorough by sharing information on the process for diagnosis as well as most economical way to repair replace. Never tries to convince you to perform unnecessary service and advises you of best path to take based on your best interest and not his. Highly recommend.

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