03 January 2024 5:18
Dr Albert Ng and team are fantastic. Dr Albert's office equipment is state of the art. He really takes his time to diagnose and explain very thoroughly my eye condition. He uses big monitors in his office to help educate and sends informative videos for patients to view at home. He is extremely personable and very generous with his time. I am so happy my friends referred me to his office. I know and trust I'm in the best hands with my care. I highly recommend you go and see him. He's the best!
05 October 2023 3:17
We’ve been with Dr. Ng for over 9 years now, and the service is amazing and professional. If we have questions or requests, it always gets taken care of.
06 September 2023 13:13
Dr. Ng always provides detailed information on the current status of my eyes and makes valuable recommendations to improve and maintain my eye health.
08 June 2023 22:41
Dr. Albert Ng is professional, caring and knowledgeable. He has explained to me thoroughly and clearly about my eye issues. The staff there are friendly and helpful too. The equipment is advanced and the environment is clean and tidy.
06 June 2023 13:20
Dr Wu is very caring and patient. After our family immigrated to Canada, Dr. Wu took care of our eye health. For more than ten years, we have been very satisfied with Dr. Wu's service attitude.
Recalling the "snake" on my face a few years ago, it may have affected my eyesight, so I went to Dr. Wu for a checkup. He attaches great importance to it, and keeps checking carefully during the illness to prevent the eyes from being affected. Makes me very relieved. I have 100% confidence in Dr. Wu's professionalism.
06 May 2023 23:26
It is a great experience from the moment I walked into the door till I leave. The staff is super friendly they all seemed to know exactly what they are supposed to do. Dr. Albert Ng is experienced and he also knows what is best for me as a client. High quality eye wears at its best. I have been going to him over the last 4 decades.
23 April 2023 1:16
My family and I have been going to Dr Albert since 2015. They are always really helpful and profesional. Great service! Janney was really nice and friendly!
25 March 2023 21:45
I’ve been Dr Ng’s patient for 15+ years now and he has been fantastic. His staff are all very friendly and his clinic is constantly advancing in eye care technology. I’m so happy with the AOK lenses and it has definitely made a huge impact in my day-to-day life. I’m so thankful he introduced it to me! I highly recommend Dr Ng!
22 March 2023 17:32
Having been a patient of Dr. Ng's for almost 20 years, I can say that he is very attentive and extremely knowledgable. He makes your vision and overall health his priority and you can be assured that you are receiving the best possible care. The staff are all very friendly and professional. I do not trust anyone else for my eye care except for Dr. Ng and his amazing staff.
07 March 2023 16:48
My husband and I have been under the care of
Dr. Koutsogiannopoulos for decades and have the utmost respect and confidence in her and the entire team at this eye care centre. Today was no different. The staff and equipment are second to none!
08 February 2023 2:50
Organized practice with very comprehensive services. Explanations are quite thorough with follow-up emails containing additional information resources.
03 February 2023 3:31
Dr. Ng is a great doctor, very caring and fun to talk to! The staff does an amazing job and always goes above and beyond to handle any request! Would totally recommend to anyone looking for an eye care professional!
29 January 2023 22:41
Dr. Ng is very experienced and nice.
He takes good care of my eyes.
Thank him very much.
25 January 2023 18:56
We have been with Dr. Ng's clinic for over six years, some of their services are costly, but they are high quality and professional services. I trust them to take care of our eyes.
13 January 2023 21:14
DR NGs office is spacious and comfy, for both waiting and treatment rooms. I am here to treat my dry eyes and receiving various treatments. I like how confidence and knowledgeable DR NG is. Also the IPL treatment that nurse Wallace provided was awesome. Be sure to recommend DR NG and his other doctors.
04 January 2023 2:11
Dr. Ng is amazing! I've been seeing him for over 30 years and he is incredibly thorough, extremely pleasant and always takes time to explain what's happening with my eyes. He is very patient and compassionate.
His staff are very efficient and helpful. I highly recommend Dr Ng!
24 July 2022 11:37
Dr Albert Ng has been my family’s eye doctor for many years. He is always competent, compassionate, and knowledgeable. I like the fact he has state of the art equipments to diagnose issues before they become a problems - my eyes are worth it.
21 July 2022 22:44
Dr. Ng has taken care of our family eyes need for the past 20 years. He is knowledgeable and provides the right treatment for a healthy eye vision with advanced equipment and technology. Would highly recommend if looking for a professional eye care practicioner.
18 July 2022 14:10
My family started having the annual eye check up here since 2016. Doctors are experienced, technicians are knowledgeable and friendly. Love this eye centre.
05 March 2021 23:56
I've been going to this clinic for many years and I had an absolute amazing experience with Dr Vincent law every time. I once had an emergency situation (infection) and was scheduled to see Dr Albert Ng, the owner of the clinic, since Dr law was not available. Dr Ng is more of a business man than a doctor. Aside from my infection, Dr Ng told me I have dry eyes and he rushed me to follow one of his staff to use this eye equipment. I was not advised by Dr Ng nor by his staff that there will be an additional cost for this treatment. Afterwards, he talked to me about all these different treatments that offer at his clinic to treat dry eyes and how I MUST book an appointment to do them at his clinic. He then left me with his staff to sell me all these overpriced omega oil pills, eyes drops and heatpads. I am very aware of my dry eyes situation since it was diagnosed and discussed with Dr. Law years prior. Dr. Law did not advised me for any of those treatments that Dr. Ng suggested because of the low percentage of success and it's high price. Dr Albert Ng does not care for his patients and will only scam you. Never going back.
04 March 2021 15:41
I’ve been going for years and years and my eye doctors before have never mentioned this but when I met with Dr Albert Ng and his daughter I was told that I had a MGD and dry eye disease and that I needed to buy their eye drops which were $30 and their eye mask too when I easily could use a hot towel instead. On top of all that, they told me I needed to go get an assessment from them for their clinic which was $300 for a two day assessment, not even for the treatment, for a condition that I had my whole life. I didn’t like this kind of atmosphere that I was put into that basically tried to constantly make me buy things
24 February 2021 10:52
I came here to leave my own review but I am surprised to see some of these reviews. His office has been around for several decades and always busy so he must be doing something right!

I can only talk on behalf of my own experience. My family has been going to Dr Ng's for years. My mom brought me when I was young. My vision had worsened and at the time I was very self conscious about wearing glasses. He was one of the only doctors doing AOK in Ontario and he sorted me out instantly with eye braces. When I decided to get laser he advised me on all the options. I decided to get the surgery and he referred me to an excellent opthamologist. Since starting my own family I have continued to take my family here. Whenever we go, the staff are kind and welcoming. The clinic is busy so the wait time can be long (as is any doctor's office) but nothing a book or magazine can't fix. The doctors are knowledgeable and compassionate (I, of course, stick to Dr Ng as I wouldn't trust anyone else with my eyes!). You can tell Dr Ng loves what he does as he explains complex eye problems and breaks it down into simple concepts. I am always recommending him to my friends and family, and they continue to see him regularly too.

I’ve never felt “forced” to buy anything from them. I don’t see how this is possible considering everyone has the right to make their own decisions - if you don’t want it, don’t buy it. It seems juvenile to pin the blame on a doctor for your own decision but that’s just my two cents.

Well done Dr Albert Ng & Associates for all your hard work. Your efforts have not gone unnoticed!
22 February 2021 14:18
This doctor preys on uneducated immigrants and you should go somewhere else because I did not exaggerate anything here at all. Someone I know went to a normal doctor and was told that he only needs something very simple that can be picked up for cheap at a pharmacy. Still concerned, the parent went to this doctor because he's "helped" her in the past. She was then told that the original prescription will not work and he used fear to lure the parent in to his sales tactics and charged an unreasonable amount of money for a virtual appointment where very limited useful information was given in exchange. Now the parent has to pay hundreds of dollars in tests when the only thing he needed was just a couple dollars
22 January 2021 17:01
Been going here with my family for several years. A rare optometrist service which provides high-quality care exceeding expectations. I had been to several optometrists before but it wasn't until my friend referred me here that my family and I knew what proper eye care felt like. The technology and tests are the most modern I've ever seen. They detect eye conditions significantly earlier than most, allowing the opticians to appropriately refer you on early to avoid any serious eye damage. 100% recommend 2010 eye care cenetre.
21 August 2020 16:21
Interesting to see reviews about others feeling pressured to buy eye health products including IDrop and medical treatments for dry eye/MGD. In my experience of going there for a few years now I've always felt their service is great. I did recently get advised to buy the products and treatments for dry eye/MGD but never felt pressured to buy them. That said, I am a bit skeptical now seeing that others have been recommended the same treatments recently and wondered how many more have been.
29 June 2020 13:00
Don't fallen under the charisma of the doctor.this clinic is 100% sponsored by I-Drop. I just went in for a check up today and after 5 minutes and $62 (which is a complete up-charge for an appointment lasting 5 minutes!), the doctor told me to buy a $42 eye mask (from I-Drop) for my eye condition. I watched the videos for my condition and they clearly stated that running a face cloth under hot water (which probably costs $2!) will have the same effect.he is a charismatic sell out and constantly promotes the I-Drop brand more like a salesman than a doctor caring about your needs (their eyedrops are $30! Twice as much as pharmacy eye drops). I cannot stress this enough, DO NOT GO THERE
21 February 2020 17:09
A bunch of scammers that charge you twice for one check up. Used my OHIP and charged me again. Like $100 down the drain. Used ortho lenses here for many years and being charged over $700 for the plan and only 2 checkups a year. This is a total scam
13 January 2020 19:06
Went here for a long time. Recently made a rescheduling, when i arrived, they had no record of my appointment. They told me my doctor was not even available on that day of the week. I even tried calling them a few hours before just to confirm my appointment but they were too busy with other patients to even answer my call.
06 October 2019 5:15
Came here for many years seemed like a pretty good place. Not sure what is going on now, but it seems the secretaries and Doctors are having communication problems. I booked an appointment one year ago, showed up, no one knows why I am there. I shrug it off, and re-book for a month later, July 27 (first available), showed up and confusion strikes again. I will never go here again, and recommend everyone stay away.
05 November 2018 0:34
It’s sad that there are so many negative reviews.
However, I need to give 5 stars since Dr Lau is really kind when I went there this morning. Also the equipment is much better. It can check many fields for your eye condition. Although the price is a little bit higher than other places. But their equipments are also better than other places.
Dr Lau checked all fields of my eyes since I was really worried if I got high pressure on my eyes. (I felt swelling for my right eye!).
Now I just need to adjust my degrees of my lense a little bit.

If you got OHIP or any insurance that can cover the eye examinations. Why not do an full eye examination here?
12 September 2018 10:07
Saw the negative reviews which is why I am posting positive one. My brother and his family going to him for years he recommend me to see him. My experience was nothing but positive. Yes his costs are more than others when you see the machines they use on you before you see doctor its worth it. Very few doctors have these advance machines. Normal doctor you just read chart they look into your eyes thats it. Totally different here. Sorry for long review but if your comparing prices you need to know his eye exams go beyond the typical one.
10 August 2018 14:13
A lot of equipments, great optometrists. BUT, also the worst appointment system you will ever experience, over crowded space, pricy bills and some under-trained staffs. The contact lens yearly program is good system, but poorly executed. I want to love this place because my optometrist is awesome, but I cannot love this place because of everything else.

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