My husband and I were very impressed with the customer service, the speed of the service and the friendly and knowledgeable staff. We had our car checked over for winter including; an oil change and tire change and could not be happier with the service.we highly recommend D & R Kitchener.
I called in to get a new Muffler for my 2017 Outback. They not only gave me a great price but they got it done within 3-4 hours! Rick was very friendly and provided an honest and clear quote BEFORE the work was done which I really liked. And.something I have never been offered before, a complementary car to use while mine was being repaired. WOW!
Had an emergency on a Wednesday and needed to get my car in ASAP. Rick was nice enough to look and do all the work on Thursday. He even patched up one or two things on the exhaust at no charge. What a great experience. Thanks Rick!
Rick is an honest and trustworthy mechanic. His team is professional, courteous, and informative. If I need work done on my car in K/W, I am never going elsewhere. You shouldn't either. Thank you Rick and team.