18 September 2020 5:19
Just had an uncomfortably bad first time appointment with Dr Simon, who took over Dr Rubinoff’s patients. Horrible bedside manner, lack of proper transition, meaning it seemed like Dr Simon didn’t bother looking into our daughter’s dental file (it would show she was past due for a cleaning due to Covid19) because no follow up appointment was given for cleaning until the following year! Through Dr Rubinoff, we had opted for preventative teeth realignment program to gently straighten my daughter’s teeth as her mouth grew, in order to address overcrowding, and possibly avoid the need for braces in the future, if not then at least the need to extract teeth for braces. We were happy with Dr Rubinoff’s preventative work on our daughter’s teeth since she was a toddler, and are sad to hear he has retired. The atmosphere at the office was child friendly and welcoming, staff are very friendly and helpful, putting children at ease. Now, everything has changed and staff unhappiness level is palpable. Treehouse Dental has lost another patient thanks to Dr Simon.
11 October 2019 14:11
Amazing dental care from regular checkups to orthodontic. Dr. Simon and Dr. Rubinoff are incredible. My child's dental journey started at 18 months of age and after 5 years of braces -17 years later-her teeth are fantastic!
19 October 2018 0:31
The entire team from the receptionists, to the hygienists and Dr. Matt himself have only been kind, patient and competent with my son who has extreme anxiety at the dentist. The clinic offers different options to make the procedure as comfortable and painless as possible for your child. On one occasion, we went with a full anaesthesia and had several procedures done quickly and efficiently while my son was comfortably sleeping and overseen by an anaesthesiologist.

With each appointment, my son's anxiety became less. The laughing gas and headphones that allowed my son to listen to his playlist helped get him through the procedures. Dr. Matt is very sensitive to the child's feelings and knows when to push a little more and when to slow down or even leave things for another session. The staff are always good at pumping up my son's confidence before the procedure and congratulating him on a job well done afterwards. We've had a very good experience at this clinic and I highly recommend Dr. Matt if you had a high anxiety child.

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