Dr. Bobby Brown and Associates

I haven't been to a dentist in a while. I was very hesitant on going because of anxiety and afraid I was going to be shamed for not doing yearly check ups but after having my first appointment everyone here was so very courteous and helpful. I had a severe toothache that I've been dealing with for a little over a year. Dr. Naga and the associates extracted my tooth with ease, were very kind and explained everything thoroughly. Highly recommend this Dentist clinic!

I would like to thank Dr. Naga, who has been my primary dental doctor. Their expertise and compassionate nature have made each visit a positive and stress-free experience.

Throughout my visits, I have been consistently impressed by the knowledge, expertise, and kindness of your dental doctors and staff. They have taken the time to explain every aspect of my four year old kid's dental care in detail, and have gone above and beyond to ensure comfort and well-being.

I feel confident that my kid is in good hands, and I look forward to continuing my kid's dental care with your office for years to come.

I have been going to Dr Bobby Brown and associates for over a decade now, and its been a pleasure! They are honest and fair people. I have only had 2 dentist and 2 hygienists during this entire time. I have been dealing with the same reception crew since I joined them back in 2011 (shout out to Michael and the crew). The low turnover is a signal of their positive culture. My current Dentist, DR. Bhesania is amazing! She explains everything, is understanding, takes her time and is gentle but effective with her work. If you need a new Dentist, you wont be disappointed. Dr. Bobby Brown himself drops by to check on you if asked and is kind to deal with. Honestly, I give them 10 out of 5 stars.

Dr. Bobby Brown and his team are amazing from the front office, dental hygienists, and of course the dentists. Everyone makes you feel welcome, safe and comfortable from the minute you walk in the door. The Dental care I have received has been exceptional from cleanings to getting veneers on my front teeth. Highly recommend this dental practise.

Bobby Brown and Assoc are the top dental team in Mississauga in my opinion. I am always well looked after before during and after an apt. I have been a patient here for over 40 years. My hygienist, Engy, does an excellent job and always ensures that I am comfortable and pain free. The admin staff including Michael, always give me a reminder call regarding my appointment. Dr. Bobby gives me the best treatment and doesn't prescribe what can be "hold and see" and tells me what is neccessary. My childhood fear of the dentist has long disappeared after their personal care. Very happy with all the service I have received in this office.

I have been a patient of Dr. Bobby Brown for 20 years. He is very knowledgeable, personable and a great dentist! I always feel confident I am receiving the best care. You are greeted at the reception by Michael & Vanessa who know your name, share a riddle and make you feel so welcomed. Urszula the dental assistant and Engy the hygienist are both great to work with. I highly recommend them for all your dental needs.

I've been going to Dr. Bobby Brown and Associates for 20 years and I am still so impressed by their professionalism, customer service and kindness. Michael is always so kind on the phone and in person and Nancy is incredibly throrough when cleaning teeth, she's fantastic. Highly recommend! Muriel Salame

I have been to this office for more than 15 years and I found the admin staff are always courteous and helpful. Their hygienists are very experienced and professional. Not to mention that my experience with Dr. Brown himself is always excellent.

Awesome care at Bobby Browns. They are patient, gentle, have time to listen, and very professional in their work. They make you feel welcome, and keep you comfortable in the chair. I originally went to Bobby for crown work, and was so happy i did (7 years ago), so i stayed as a patient for all other dental needs. I had been through my fair share of BAD dentistry previously, so landing at Bobby Brown's has been a blessing.

I am blessed to have an awesome team to look after my dental health. Michael and Vanessa at the front desk are always so welcoming and make me feel at ease right away. Michael takes special efforts to do the paperwork and make sure I receive the best possible coverage from my benefits plan. The dental team is very professional and I have confidence in their expertise.

Always professional and thorough here. The admin staff are polite and also as professional. Michael is charming and always get a kick out of his jokes. Makes me smile as I head out!

My wife and I have been patients at Dr. Brown's office for over 30 years. Our children are all patients too. No one likes to have to go to the dentist, but Dr. Brown, the new ownership and all the staff make it as pleasant an experience as possible. I recommend this office for any dental needs that you have.

Ive been with dr bobby brown for 30 years: top technology n most gentle and knowledgeable dentist ever!

I've attended this office for a year now. The hygiene team is exceptional with a gentle touch and genuine empathy. Dr. Brown has shown himself to be as capable as his reputation - kind, gentle, skilled, quick, patient, with a great sense of humor. My entire family attend this office and will continue to deal w Dr. Brown and his team

Dr. Bobby Brown and his team are very amazing and excellent. The front desk, hygienists and dentists all are fantastic. My family and I feel very comfortable every time we go to this dentistry. Its the perfect place for dental care.

Dr. Bobby Brown provides exceptional and professional care each time I am there!
From initial booking & confirmation of appointment with Michael and admin staff, the warm, clean and inviting establishment and Hygienist, Engi who always demonstrates genuine care and professionalism while attending to my services are the reasons why I return. Highly recommended!
Respectfully,
Lucy S.

My family and I have been coming here for at least 20 years. Everything they do is top-notch. The business assistants are excellent to work with and are very kind (Vanessa & Michael).

Our hygienist, Nancy, is excellent at her job and also very friendly. She is very thorough.

The atmosphere there is very friendly and clean. They take cleanliness very seriously.

I’ve have a chance to have Dr. Bobby brown work on my teeth and he is great too. I’ve met Dr. Naga and had a consultation with him.he is very nice and friendly.

-Charles

I came across this place through it being at a convenient location.
I was a client here for about a decade and then moved If I didn't, I would still be there.

The service here is unparalleled. Every time i ever went there i felt welcomed and like a part of the family. The team here is extremely customer oriented. There is a nice child play area in the waiting room, there are refreshments always available. The treatment rooms have Tv's or music available to your liking.

I even remember on one morning i got there right at opening for a procedure and I was offered some juice because they knew I hadn't eaten yet.

Dr. Brown was my primary dentist but eventually I ended up having Dr. Morales and Dr. Sam (I think towards the end). I couldn't ask to be in better hands for my dental health.

I did briefly have one hygienist and switched to another. My hygienist understood my habits and was able to help guide me along a path to good dental health. For the time that I was able to spend at this clinic, i feel truly lucky.

If you are looking for dental healthcare professionals, this spot is all you are looking for.

This review is based off my own experiences which ended now several years ago, but I see no reason why things would have changed.

This clinic is worthy of six stars not just five.

The Office if extremely clean and takes everyones safety around covid very seriously. The staff is great and makes me feel comfortable and welcome with each visit. Dr. Bhesania did my fillings (I had 8), was very gentle and is extremely kind. My father has been going to this dentist for 20+ years and I have a feeling I too will be going for many years to come.

I had an emergency visit during pandemic and Dr. Brown saw me very quickly. He was professional and courteous.

I've been a patient of Dr. Bobby Brown for more than 30 years. Always received top notch services. Very professional and up to date on the latest developments in dentistry and oral hygiene!

Dr Bobby Brown has been taking care of my smile for 15 years or so.
Him and his office colleagues are friendly, professional, thorough and considered.
Over the years, I’ve been fortunate to have a number of Hygienists whom I fully trusted and that includes Engy Saad, my current one. Thank you for your service team Bobby Brown!

The entire team at Dr. Bobby Brown and Associates is so friendly and they make you feel comfortable as soon as you walk in the door. They are professional and compassionate and I would highly recommend them!

Wonderful experience at this office. Great staff including the hygienists, dentists and front staff. They are very knowledgeable and help with all necessary insurance paperwork. Definitely recommend this office.

They all are amazing! Very professional, high quality service, clean and very friendly! Dr. Brown and Ursula are always there to help and put their expertise for their patients. Anjie offers extremely high quality and professional hygiene service. It’s always great to mention the amazing reception team and Michael!

Like most people, I don't like invasive dental work but sometimes it can't be avoided. Dr. Armita Bhesania was kind, patient and attentive and now that I'm on the other side of the work I wish I had gone sooner. Surrounding team is great as well. Bookings, follow-ups, reminders. You name it and they're on it.

Dr. Bobby Brown and his staff are wonderful, I am a patient here for many years, they take well care of my smile and they smile all the time and make me very confident and happy, I will recommend this practice with more than 5 stars.

I have been a client for at least 10 years and over that time have had only positive experiences with Dr Brown and his staff. Nadia was one of the best hygienists, gentle and very thorough. Dr. Brown and Dr. Joe provide exemplary patient care.
April 2022 - Despite some changes over the past few years the dental care and service has continued to be excellent. Dr. Brown is a shining light in his ability to carry on a patient focused dental practice. My hygienist Engy is amazing, friendly and gentle while providing very thorough work.

I've been a client of Dr. Bobby Brown for just over 30 years. That in itself says alot. My 1st visit I was a bit nervous, not many people enjoy dentist visits. Within no time I was comfortable even looked forward to my regular cleaning sessions. Nancy has been my hygienist for many years. She's great. She always remembers my warm neck roll which helps make the session more relaxing. If I have a procedure done I always get a follow up call to check how I"m doing, if I have any discomfort. From the front desk staff to the hygienists, their assistants and the dentists everyone makes you feel welcome. Any questions are patiently answered. I would definately refer friends or family

I was introduced here by my Husband, been with them for more than 2 years now. All the staff have been very professional and friendly. It is the place for you to go when you need a dentist.

By far the best dental experience that I've ever had. The staff is wonderful, accommodating and so friendly. A huge thank you to Dr. Bhai, Ursula, Althea, Jenny and Michael. You all are awesome!

We had been coming here for a little while while Dr. Brown was still practicing - the office appears to be under new ownership. I allowed them to do sealants on my kids teeth then they tried to tell me he needed sealants again? ! They also told me he had cavities that required filling, upon getting a second opinion, he does not.
This office very often cancels appointments on short notice - this doesn’t work for a scheduled family. Very Inconsiderate.
In addition, the office manager micromanages her staff which is one of the most annoying things about this place to see. It explains the high front desk staff turnover. Every time we come there’s a different receptionist. Very telling about an office.

Update: So after being a client at this office for over 5 years, I have regrettably decided to leave this office. The office is now under new management, and after a couple of hiccups in the quality of care and a bad experience with the new managing dentists, I will not be returning. The review below was written for members of the team who are no longer there, and I cannot stand by my original words any longer. (Except for the front desk staff and the hygienists who have always been wonderful, kind, and accommodating).

My experience, especially with one of the managing dentists, was bordering on traumatic as I felt dismissed, ignored, and my trust was violated. A dentists chair is a vulnerable place to be, and I’m used to a certain level of discretion and sensitivity from the previous dentists I’ve dealt with here. But this time was different. And when I went back in to get a second perspective from the other managing dentist, I again felt like my concerns were dismissed and my complaints of the aggressive and invasive experience that I endured was not acknowledged, and in fact was diminished and brushed off.

It’s an unfortunate situation, especially since Dr. Brown is a mainstay in our community and beloved by all who have been under his care. However, now that he’s taken a step back and passed on the practice to new management, I felt it important to update my original review in light of my experience.
=

Excellent, kind, and caring team. It had been way too long since I last saw a dentist, and I spent a lot of time researching and looking for a dentist before I decided t go with this office. And I’m happy to say I’ve made the right choice! Drs are great at what they do and make you feel comfortable and well taken care of. Dr. Chan is amazing and very meticulous in her work. And Carla, the hygienist, is the sweetest soul, and really has a passion for her work. Receptionists and financial team is also very professional and always ready to take care of your needs. Thank you so much for creating such a wonderful office team and atmosphere! I recommend them to all my friends and family.

Dr. Brown and associates offer poor quality of service and their office staff lack customer service and phone etiquette.

Will not recommend this place to anyone.

Had my wisdom teeth extracted and Dr. Naga did an amazing job! Great informative consultation followed by a smooth painless extraction and would definitely recommend to anyone

THEY ARE SCALPING YOU FOR MONEY! I went to Bobby Brown recently at the recommendation of family, who have been going there for years. At first glance, the place was great. Great staff, very friendly and welcoming; even my dentist appointment (with Dr. Bhesania) was great.

After my first appointment, I waited a month to see the hygienist. My hygiene appointment (with Dianne) was for an hour, and I assumed that was when the scaling/cleaning would happen. However, she spent half of it doing a gum exam (part of the new patient dental exam) and explaining gum disease and risks to me. Maybe 20 minutes max were spent cleaning my four lower front teeth (one unit), which I paid about 90$ for.

This is where it gets murky. I have good teeth, and I generally take care of them. Admittedly, it had been a while since my last cleaning but Dianne told me I had to come in for FOUR more hours of cleaning. I was a little shaken and asked if their condition was really bad? She sidestepped the answer telling me that it was very hard to clean my teeth as the plaque was tenacious.   I accepted it as a professionals opinion and moved on.
When I went to the receptionist to pay and book my follow-ups, they told me it would be February till they could see me again, and that each appointment dealing with one quad of my teeth would be an hour long and cost me $236 dollars each. That is $944 for one full dental cleaning, $1034 if you include what i already had paid for. What's more, they had me sign a financial agreement  that I would honor these prices. I asked why I needed to sign it and they said it was because of "yearly price hikes", and it was their promise that I would pay reduced prices when I came in.

Something about this didn't sit right with me, especially since my husband had recently gotten a full cleaning done in one hour for 1/5th of the price. I called up another office,   canceled my appointments with Bobby Brown and had my records transferred.

My new dentists office got my cleaning done in ONE appointment, given in a week's time and I didn't have to pay a 1000 dollars for it. And it took less than an hour for them to deal with all my teeth.

Now I am wondering whether I was overcharged for my fillings, let alone the way they tried to exploit me by stretching out my hygiene appointment and durations.

Definitely do not recommend.

Highly recommended. Family's been going here for 10 years! Be sure to ask for Jenny for regular cleanings. Everyone is helpful, friendly and professional. Wouldn't think of trusting anyone else.

I have been going to Dr. Brown's office for over 25 years. Even if my residence has changed over the years, I will still travel the extra mile. The staff is always helpful, pleasant and very professional. I definitely would recommend this office.

Dr. Brown and staff always make me feel very comfortable, almost like being at home (even though you're still at the dentist). I've only had positive experience with them and would not hesitate to recommend them. It starts with the front desk who always makes you feel welcome. The assistants know what they are doing and always ensure you are very comfortable. As for Dr. Brown, he is so gentle, you don't feel a thing! Thank you all!

The staff at Dr. Bobby Brown and Associates are true professionals. They are experienced, helpful and personable. Having visited them 5 years ago after noticing their great reviews online and speaking with past patients, I have not looked back!

Staff is wonderful, thoughtful and very welcoming. Dr. Chan is especially delightful and amazing with Children. I really like they way they make you feel comfortable in the chair and explain everything before they get started. The icing on the cake is the warm pillow to rest your head on!

This dental clinic is very well organized from their service to physical ambience.you feel confident coming here because you know everybody is high caliber professionals and you know you will be taken cared of very well. Staff and doctors are friendly, warm and welcoming. I highly recommend!

Always extraordinary service. The staff is always super helpful and friendly. Amazing experiences.

Dr. Bobby Brown and his staff are an experienced, dedicated team that are always friendly, courteous and professional. They have been ensuring a trip to the dentist is an enjoyable experience for many years. You and your dental health are in exceptional hands with Dr. Brown and Associates!

Good experience. Close to my workplace and the dentist is very experienced. I'm hopeful that my first experience here will continue to be good in the future unlike my previous dentist.

I have been a patient of Dr. Brown and Associates, since I was just 5 years old, I have never had another dentist, and I wouldn't want it any other way. Dr. Brown is the best! Clean, caring, kind, knowledgeable and compassionate staff, who have taken great care of me ever since! I am forever thankful to the dentist office who helped my husband get over his fear of dentists, and for keeping us and our smiles healthy!

Dr. Bobby Brown and Associates is a clean, friendly and welcoming atmosphere. My family has been going to Dr. Bobby Brown since I was 8 and I won't reveal my age but it's been a few decades!

Always a pleasant experience with great care. Never have to wait and the staff is always friendly. Have been coming here for more than 20 years.
Very attentive and knowledgeable staff who are always looking out for our best interest.

I have been going to this dentist the past 15 years or more and honestly never had a bad experience there. The staff are very friendly and personable. I always feel comfortable when I am there
I have a referred friends and I continue to attend even if I had to relocate
Thanks to you and associates for your professionalism

Dr. Brown and Associates have a great team from the Doctors, hygienist and the staff. They are all professional and takes care of their patients well. Will recommend.

I have been coming here my whole life! Dr Brown and Associates is up to date with all the newest treatments and technologies. It is super clean and the staff are all amazing and friendly.they all know my family really well and are up to date on my family life which means they actually care.my whole family uses them too btw. Although I moved far away, I still keep them as my home dentist and will never change.

I've been with Dr. Bobby Brown for as long as I can remember. The staff is amazing and keep track of all my records letting me know what I need done and when according to my benefits coverage. Nadia, my hygienist, is unbelievably thorough and pleasant. I would recommend them to everyone!

I like the thoroughness of their dental protocol and the flow of operations, from the time you check in to the time of payment and booking your next appointment, is just flawless in my point of view compared to the other dental facilities. It is not always perfect though as there are times when the facility face some challenges due to lack of staff on some occasions, etc, but the way they handle it and make through those challenges is admirable. My hygienist Diane R.is the best; her skills are just impeccable! Dr. B. Brown is awesome, very thorough and compassionate; I felt outright I was in good hands the first time he did my recall check. The front desk staff, in particular - Michael, has been very consistently courteous, friendly and accommodating during my clinic visits, and post appointments check.

I've been with Dr. Bobby Brown for close to 6 years now. Very friendly staff, they explain everything they will do before actually starting, they have given me a great deal of knowledge regarding my teeth and care of my teeth. I have no problems at all recommending Dr. Brown and his great staff.

I have been going to this location for about 15 years now. Its clean and bright, they keep it updated nicely. The staff are all friendly do a really good job at remembering faces and names. Don't normally have a problem getting an appointment, and there is amble parking at the mall across the street if the lot is full.

I have been going to Dr. Bobby Brown's clinic for my teeth cleaning for last three years. It's been a very good experience, doctors and staff there is very welcoming and cooperative. I would definitely recommend this clinic to everyone out there who is looking for a good dentist.

I have been going to Dr. Brown for more than 25 years and the experience has always been great. All of the staff have positive energy, they take the time to answer any questions or concerns and make you feel welcome.

Excellent doctor & staff. Extremely friendly & helpful.
I was in a bind and they all went above & beyond to help me. 5 stars!

The first experience wasn't good. They canceled the appointment at the last moment stating the doctor can't stay that late. They shouldn't have booked at the first place then.
But then upcoming appointments were fine. Doctors are knowledgeable and did good job. Staff treats well.
Their health appointment charges are a little higher than what my insurance covered so I had to cough up extra from my pocket. You may want to check first if it matters to you.

Great dental experience! The office staff and dental team are always friendly and greet clients by name. After every visit, I leave feeling fresh and well treated with a goodie bag for my teeth to boot.

Dr. Bobby Brown and team have been around for years and years and they are the best in their field. I always am extra comfortable, feel like one of the family and know they will always be honest and upfront with me at all times. They show genuine care in my oral health and even though I've moved to Ottawa, I still drive the 4 hours every 3 months for my cleaning. I have referred my wife to them as well and she has said how happy she is with the switch.

My family and I have been going to this office since 2011 - couldnt be happier of the service. Everyone in the office makes you feel like home and very comfortable.

All the staff are refreshingly professional, knowledgeable and very easy to talk to. The fact that we have been going to Dr. Brown for 42 years speaks for itself!