12 November 2023 15:19
I do not know where to start. I am also a medical professional. Dr. Chang is intelligent, kind, caring, knowledgeable, virtually a perfect medical professional. She is detail orientated, has a warm personality, and genuinely cares about her staff and patients. I'm sure if you had a concern, problem or question that she could not answer, she would immediately admit it and then find the answer! That is something that sets the really great Drs.apart from the rest of us. I am so glad that I have someone I can trust my vision with, what could be more important?
05 November 2023 15:56
Dr. Jaclyn is an excellent doctor who is very detail oriented. She was patient with me and helped me find the right eye glasses prescription.
13 September 2023 5:20
I am so happy I stumbled upon this optometrist's office while looking for a last-minute contact lens fitting & order. They were able to accommodate a same day appointment for me (due to a cancellation), and understood exactly what I needed. On top of that, I learned a few new tips for taking care of my eyes (nothing leading to an up-sell, just helpful advice tailored to me). Dr. Jaclyn and her staff are kind, knowledgeable, thorough, and extremely helpful. I will absolutely be back for my complete eye exam and any vision care needs going forward!
12 August 2023 21:07
Dr. Jaclyn is such an amazing person. She showed that she cares about my vision and my overall eye condition. She also explains thoroughly what my conditions are and recommends appropriate care. I really appreciate such professionals who are not only thorough but knowledgeable and caring. Her staff are likewise excellent and provides great service. Thank you so much for all that you do.
23 May 2023 5:34
I have been coming to this practice ever since my former optometrist retired. Our experiences here have always been excellent. You cannot ask for a better team of eye care providers than this. I recommend the practice, Dr. Jaclyn is the best.she never seems to be in a hurry and I feel she is always looking out for our best interest. She explains everything thoroughly and provides options and recommendations. Thank you Dr. Jaclyn and Fatima (front desk) for a positive visit every single time. You truly care for your patients. ‍? ‍
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21 May 2023 7:07
Dr. Chang is both kind and knowledgeable. She helped me find the right contacts and was extremely informative and empathetic
29 March 2023 19:01
Called as my daughter needed to see a doctor urgently. It was close to closing time and I asked reception if I could get her in to see Dr. Chang as her eye was almost swollen shut (which I explained to the receptionist). The receptionist seemed to be in a hurry to get me off the phone and was very short with me and wouldn’t even offer another date or time. Stick with St Clair Eye Clinic across the street (called them first but their doctors had left for the day). The team there is the best.
08 February 2023 1:33
Dr Chang is very thorough and personable. Staff was very friendly. No pressure or upsell. Will def be my new optometrist.
22 January 2023 4:12
I reached out to Dr Chang’s office to inquire about an eye examination and fitting for contact lenses. Dr Chang’s excellent assistant, Fatima, promptly replied and before I knew it I was in the office getting my eyes checked and learning how to use/trying out various lenses. Dr Chang was nothing but helpful, kind, and professional throughout the process. Her fresh and modern office is equipped with all the latest technology and equipment, and overall I was very satisfied with the whole process (and my new lenses!)
22 January 2023 3:28
I hadn't gone to an optometrist before and when I went Dr. Chang was so inviting that I felt very comfortable. I really appreciated her kindness and caring during my visit.
21 January 2023 4:16
Dr. Chang is friendly, pleasant and knowledgeable. Her examination was thorough and she took time to answer all my questions. She has a great selection of glasses and her staff were very helpful. I highly recommend her.
25 December 2022 21:30
I had an excellent first visit at Dr. Chang's office. From the moment I walked in, I was greeted and my assessment punctually began. Dr. Chang is very professional, kind, and knowledgeable. She spent time explaining the tests to me, rationale for performing them, and what my results show. I felt like I had a strong grasp on my eye health at the end of my appointment, and received care that was personalized to me.

Also - their hours are some of the best I've seen. It is often difficult for me to make appointments during the day, so their later days and weekend hours work perfectly for me!

I look forward to returning for my future eye exams! Thank you Dr. Chang and Fatima.
23 December 2022 23:05
Great! Both my husband and I went here, this is the standard that all doctors should be! Thorough, pleasant, not pushy, and informative.
17 December 2022 21:04
I highly recommend Dr. J. Chang
Dr. Chang and Fatima who is the secretary/assistant,   are very friendly. They make you feel at ease. The doctor will discuss any eye test that you've done. So that you know what's going on with your eyes. And makes you feel at ease.
Fatima will try to accommodate the patients with appointments. They are very punctual with the appointments
06 December 2022 11:51
Had a wonderful experience at Dr. Changs office. Dr. Chang is very knowledgeable and friendly. Her office is a one stop shop. She and her staff go above and beyond to make your visit comfortable and easy. Great selection of frames. Would highly recommend
03 December 2022 1:39
Dr. Jaclyn Chang is very knowledgeable, professional and caring, making patient
care and health her first priority. She takes the time to thoroughly explain the test results and treatment options. I like that she offers the most up to date testing technology, is punctual, conveniently located in a bright office on St. Clair Ave. W with welcoming staff and offers a wide range of glasses and contact lenses.
02 December 2022 2:21
I have been wearing glasses all my life. I had my first appointment with Dr. Jaclyn Chang last week. She was wonderful. Very thorough and caring. Her staff is professional and friendly. Would highly recommend.
24 November 2022 0:06
I saw Dr. Chang for an eye exam just recently. I have never had such a thorough eye examination ever. Dr. Chang was very professional and knowledgeable. I really appreciated that Dr. Chang took her time explaining every details of the examination and the outcome. She certainly is kind and patient. Fatima is also very friendly and accommodating. I would not hesitate to refer all my friends and family to Dr. Chang
07 November 2022 8:24
Excellent and comfortable visit with Dr. Chang, she’s very professional. Great selection of frames, Fatima was very helpful and knowledgeable with the selection of frames.
Overall I’m very satisfied and look awesome in my new frames.
I will recommend Dr. Chang Optometrist to my family and friends.
Keep up the great service.
07 November 2022 1:50
Dr Chang is a gem!
I’ve been a patient of Dr Eng since I was a child. When he retired Dr Chang took on his clients. She is very caring, patient, professional, and up to date with technology. Dr Chang is very passionate with helping you see better.

The secretary; Fatima always greets my family and I with a warm friendly smile.
She is always ready to help when I need my contacts refilled.

The office is a one stop experience. You can order your contacts through them or purchase glasses. They have many styles to choose from with affordable prices. I highly recommend this location for all your vision needs.
01 November 2022 7:18
I visited Dr Chang today for the first time for my annual check-up and was extremely impressed. Dr. Chang and her assistant were knowledgeable, patient, and very nice. Dr. Chang spent over an hour and a half with me for the examination and going over the results.
My prescription had changed significantly from my previous check-up so I needed new glasses. They helped me find the perfect pair and I did not feel rushed.
The clinic itself was very comfortable and it was pleasant to be there.
My experience there was exemplary and I would recommend Dr. Chang to everyone. I will definitely continue as her patient.
13 October 2022 1:30
Highly recommend. This is where everyone in the neighbourhood should get their eyes checked, contacts, etc. Dr. Chang is kind, communicative, and very knowledgeable.
03 October 2022 13:53
Dr Chang takes care of me, my wife and other family members dealing with a variety of issues with our vision. She and her staff are very nice. They've never kept me waiting very long. Prices are reasonable. She is conscientious, capable & thorough. I think they're wonderful.
02 September 2022 21:15
Dr. Chang and her team are welcoming, knowledgeable, patient and kind. She explained each step of the eye exam and answered all my questions. Her staff were great at assisting me in picking glasses that suited my face.
28 August 2022 10:29
Wonderful new, clean and modern eye clinic with a wonderful, welcoming staff. Dr. Chang is knowledgeable and gives full, in-depth eye exams. Also, the optical had a wide selection of unique frames. It was hard to choose just one!
15 June 2022 23:41
I had a wonderful experience with Dr. Chang and her staff. They were very prompt to reply when booking as well as accommodating to my schedule. Dr. Chang was extremely kind and thorough. She took the time to explain everything and answer any questions. The office was also very clean with a nice selection of glasses. I would definitely recommend!:)
05 June 2022 23:33
Great and Friendly staff. Dr Chang was very patient and caring. She explained everything to me step by step
31 May 2022 8:13
Saw Dr. Change for the first time this week and had a very positive experience. All the information provided was very clear and it was a great atmosphere.
04 February 2021 12:30
Amazing experience with Dr. Chang and her staff. It was my first time going to her clinic and she was very polite, professional, and thorough. I advised Dr. Chang I get dry eyes due to overuse of contacts and she recommended me some new brands that could help address it. She is very knowledgeable in her field.
16 January 2021 21:29
Dr. Chang is very helpful, and does a great job of explaining everything in an easy to digest format. I really appreciate how she presents the available options and gives her recommendation, but also actively listens to your feedback so that the right solution is found for you. Highly recommended!
25 September 2020 13:53
I was riding my bike and a giant bug went into my eye and I asked Dr. Chang for her help. She was so supportive and actually gave me real advice. She was very good at calming me down and I stopped crying. I would definitely recommend her if you are looking for someone who is caring and takes your healthcare seriously, because thats how she made me feel.
06 September 2020 10:50
Very friendly and diligent! For the past 12 years, I've only occasionally worn contacts because they were so uncomfortable, but Dr. Chang asked me to try on a few brands to check the fit during my appointment. Every other optometrist has just given me samples and when I came back and mentioned some discomfort, they have just asked which brand I preferred. The difference in care has been night and day, and finally, I have contacts that are really comfortable!
31 August 2020 6:07
I had a great experience with Dr. Chang and her staff. I went in for a comprehensive eye exam. They made my visit very smooth from beginning to end. Thank you for everything!
03 August 2020 21:40
Dr. Chang is one of the most patient and caring eye doctors I've met. She takes her time, listens to your concerns and questions. She is honest with her recommendations and goes out of her way to ensure that you have the best visit. Professional, Amazing experience and personable! Thanks Dr. Chang!

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