16 July 2023 15:36
A few years ago in 2018 I had my teeth fixed here, the staff and Dr. Agapas were great during the course of my treatment I enjoyed the atmosphere and the team. However nearing the end of treatment I wanted my braces off for an event and had high hopes that they could be removed. Dr. Agapas agreed and had removed them with a very noticeable gap between my eyetooth and the one next to it. I had mentioned it but I was younger and just so anxious that I did not say anything else about it after the few comments I made. I wish that as a professional he would advised me after seeing the gap that I needed to have them on longer because my treatment was not completed but he had let me walk out of there and had done my impressions, ended treatment with a very noticeable gap that could have been fixed if treatment would have continued. I had my now former dentist Dr. Gillis within 2 weeks fix the gap by building up my tooth. Years later I have just realized how much of a mistake this was. I acknowledge as customer I should have expressed my thoughts or communicated again for them to continue treatment longer unfortunately I just couldn’t bring myself to it. As A professional with A noticeable Gap Dr. Agapas should not have let me walk out of there without my treatment being completed - If I try wearing the retainer that he gave me it forces my teeth to gap there, so I had to pay to have new Invisalign retainer after. I would email them or contact them but its been years and I’m not sure what we could even do about it now. My teeth were immaculate after treatment besides that one gap, they were stunning.

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