30 October 2023 5:00
Dr. Jason Woo was very thorough with my eye exam and took the time to go through my eye health history. He also made some useful recommendations and answered all my questions. The store is located right in Union Station and the staff is nice and friendly.
15 October 2023 11:22
Was very nice to help me fix my glasses and tell me how to care for it better.highly recommend
19 September 2023 1:23
Dr Jason Woo was phenomenal. He was caring, took the time to listen, and gave great advice.
12 September 2023 13:53
Megan and her team are fabulous to deal with. Fast, on point, friendly, and have been tremendously patient with answering questions. I tend to buy Dresden glasses as supplementary pairs when I need something a bit more durable or when I'm doing anything on a lake. Very satisfied with my experience.:)
31 August 2023 14:34
Got two pairs of regular glasses and two pairs of sunglasses and I love them already.
The colour choices are amazing and the ability to mix and match is super fun!

Kylie was so nice and helpful and we loved her energy.
Absolutely recommend the store especially if you like funky choices and colours.
24 August 2023 21:21
I had an incredible experience at Dresden Vision, and I want to give a huge shoutout to Megan for making it truly exceptional! Her exceptional customer service made a significant difference in my visit.

I recently purchased a few pairs of sunglasses and prescription glasses, and I couldn't be happier. The selection of colors and the option to mix and match frames and arms is such a fun concept. It allows for a personalized touch that I absolutely adore.

Megan's assistance and expertise were invaluable in helping me choose the perfect eyewear. She went above and beyond to ensure I was satisfied with my selections and provided helpful insights into what would suit me best. Her patience and friendly demeanor made the entire process enjoyable.

I'm already thinking about going back to Dresden Vision for more eyewear, and that's all thanks to the fantastic experience Megan provided. If you're looking for a place with a fantastic selection, creativity, and outstanding customer service, Dresden Vision is the place to be. Megan, you're a star!

Thank you again for making my visit so memorable, and I can't wait to return for more eyewear shopping soon.

Cheers

Farnoosh
26 June 2023 16:56
I found out about Dresden through a friend. On my way to Toronto, my reading glasses broke and Megan was able to make me a new pair while I waited. Megan was an incredibly helpful sales associate. She set me up with my first progressives and made sure that I had versions that worked for both computer and life in the wild. I can't say enough about the incredible customer service by Megan and I love my new specs!
12 June 2023 16:47
Went in to review previous choices before ordering. Great service from interested, passionate friendly staff. Color choices are huge and mixing is encouraged!
10 May 2023 14:22
I forgot my readers at home popped into Dresden and 15 minutes later walk out with two new pairs of readers
29 March 2023 20:32
I love their frames.light and made of recycled plastics.the frames are actually made by dresden in australia.yes they are affordable but also very well made.one style though.each frame comes in 3 sizes.so do the arms.tons and tons and tons of colours to choose from.i just spend 75 cad on a pair of glasses for my 13 year old daughter.friendly staff and fast service.i actually had some issues with some lenses and the manager, megan, had no problems in re ordering the lenses for me.amazing service from megan and the other staff members at the union station location.amazing!

you want to wear unique eye wear? Get a pair of dresdens.they only have stores in ontario and in australia! No stores in new york, tokyo or london!
04 March 2023 0:40
Amazing product and great service!
Convenient location at Union Station.
Thank you!
26 February 2023 10:59
Best pair of glasses I've ever owned, the Union Stn location is so convenient, always quick and easy!
13 February 2023 17:48
EXCELLENT CUSTOMER SERVICE! I injured myself soon after my appointment and was unable to make it in to pick up my new glasses (for 8 weeks!) The kind Staff at Dresden arranged to have my Glasses delivered to a store right around the corner from my house just days later! Thank you Dresden!
27 January 2023 0:48
Incredible attention, with options for all tastes and a willingness to help you in everything amazing. 100% recommended to adjust your tastes to your own vision
22 January 2023 13:18
So helpful, knowledgeable and friendly! I will schedule all my eye tests here! Really great location too as it’s so convenient being at Union Station!
28 December 2022 14:24
Great customer service, kind, Fast repair, trustworthy, friendly.
Thank you Megan for fixing my glasses promptly.
I really appreciate you helping me out.

Regards
Nav
From New Zealand
02 August 2022 14:07
Had my eyes checked by Dr. Hoy and she was very thorough and kind during my appointment! I also got a pair of glasses in a colour I would never imagined for myself. Very grateful to the Dresden staff for encouraging me to try the pair on, even just for fun. I wear them all the time now!
11 July 2022 3:49
Overall great experience. Megan and Dr. Hoi we're both very patient and helpful. The service was quick and everything affordable. I really like my new glasses and would recommend.
04 July 2022 21:22
Megan helped me out with some lenses, frames, and adjustments and was quick, extremely knowledgeable & friendly and totally professional. Excellent service, five stars!
21 September 2020 21:34
My husband and I had a wonderful experience at this location. Sara was extremely helpful. She helped fit my 6 year old for glasses, and my husband. We got 3 pairs of glasses in just under half an hour. Not only that, but a few days later when my daughter scratched her lenses Sara sent me new ones via Canada Post, and walked me through how to put them into their frames. The glasses are great quality and there are so many colours to choose from. The number one thing though is definitely the customer service! I highly recommend the Union Station location!
26 May 2020 3:28
The best optician I have found in Toronto, I highly recommend this place for eye exams and their glasses are amazing! They are the best glasses you can buy hands down especially if you work in construction or are generally clumsy like me. They look great and are very durable and well priced. The lenses are no different than my Tom Fords but the frame is ultra rugged and environmentally friendly. I use them as my daily drivers and find that it does not bother my nose as much as my other glasses because it is so light!
14 May 2020 19:55
Company is interesting and cool idea. Love the glasses module nature so sick. This store needs to do some inventory management though, they didn't have my lenses when I came in.
09 April 2020 12:17
Awesome service at the union location. They were always ready to help even when I had issues with my lens.

The frames are very stylish and easy to combine. Getting a new pair of glasses (lens inclusive) under 15mins is definitely a big PLUS.
10 February 2020 10:03
Amazing brand and amazing staff! Frames and arms come in 3 different sizes.you can match or mix all of them depending on your fit.so you don't have to go with a large frame and large arms.i went for a large frame and medium arms.dresden only has one model of frames but tons of colours to choose from.the frames are made by dresden! These frames are not made by that major frames manufacturer which we shall not name.i love the fit of the frames and the progressive lenses i got were spot on.i got a pair of progressives and a pair of polarized progressive prescription sun glasses.i will com back for more!
21 December 2019 0:29
So I needed to find an optometrist. I don't have any major issues so I took my time to look for one. Most places around the Annex were either very expensive (cheapest was $150) or weren't taking appointments. A friend referred Dresden. Easy to schedule an appointment online. Waited 5 minutes. Very accessible from the streetcar stop. Dr Jason Woo was very thorough. He took time to understand my medical history, explained each test before doing it and then provided a detailed analysis and recommendation. Extremely positive and logical approach. This was also the most affordable at $100 for a comprehensive eye examination. Highly recommend for anyone looking for an optometrist.
29 November 2019 10:48
Dr. Jason Woo was just amazing, and Edouardo and Cara were very helpful! Satisfied customer here and highly recommended!
12 September 2019 22:46
Fantastic experience at Dresden in the Stackt Market. Eduardo is extrememely professional yet also friendly. He has excellent knowlege of the Dresden product and also great knowledge in the optomerey field as he is a Dr in his home country of Brazil. Looking forward to receving my new glasses!
10 August 2019 1:07
I have been in Dresden optical, awesome prices, best customer service and different varieties of colours.
12 July 2019 14:07
Great service, great prices and great glasses with German premium quality lenses. Never understood why glasses cost so much! Love the whole concept of interchangeable parts if you have 2 pairs. Staff very honest, no unnecessary up selling and very helpful.

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