21 December 2022 0:13
Dr Lai is amazing, but it is so hard to get through on the phone. You have to call ALL day long as it will always give a busy line. When you finally do get through, reception is SO rude. "Hi how are you! " Is a simple gesture to acknowledge. I am always responded to with a "what do you need". So I always say back "I need you to tell me how you are.:) :) :) "

Everyone has a bad day but omg good grief. They're always like this.

If you can get through, doctors are amazing.
31 October 2019 22:18
He is the best doctor and I am never switching doctor. He listens and get down to whatever it wrong.
16 August 2019 23:32
Great bedside manner. Approachable. His diagnosing is incredible!

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