DriveTest

Look, a drive test is serious but you don’t have to have an attitude.the examiner hopped in, immediately looking annoyed, shook his head and rudely told me to turn the radio off. Look, we were not even close to turning the vehicle on. This is before he even inspected the outside of the vehicle. I said sure, shut it off, and then the examiner looked around the vehicle and inspected while I sat in silence?:/ cringe, I’ll book my full G elsewhere. Poor customer service

Very bad experience. Pink hair lady is so rude. She do fail for no reason just because of racisum. I was booked my G test here she failed me and said u did slow right turn.

Need improvement. If you are Asian or belong to any foreign community, beware. One of their examiner is rude, fail without any reason, because of your color.

Very poor experience.
Nothing but struggles after a instructor failed me for “improper” inspection sticker, which later found out to be correct and he made mistake. Mistakes happen but didn’t own up and had to redo the test.

DEE (Examiner), she is extremely professional and nice I was very nervous but she made me comfortable and give me instructions very calming which boost my self confidence and passed in my G test
God bless her

RACHEAL examiner, she is absolutely amazing and wonderful examiner I passed my G test today. She was friendly and made some easy talk initially and throughout which really helped me to give the drivetest with confidence.

My mom did a road test at this location. The guy was stinking of cigarettes and left the whole car stinking. Failed my mom because of one mistake. He spoke rudely to her, I asked other people for their experience and they had almost the same experience with him. He failed her which is fine, but did not give her a proper explanation of why he failed her. Please if you care about you time and hygiene, don’t go here.

Just had to do my g2 road test here today, have to say i had a great time. The front staff was very nice and understanding of my situation and i couldnt have asked for a nicer proctor in dee, she was very professional and clear with her instructions would recommend coming here even if its hours out of your way.

Great service, busy place
Driver examiner Dee and Satnam both are really professional.
Nice experience with them.

Just in case you are taking your driving test watch for the new trainee Satnam. He himself was totally scared while the exam. He will give you a last minute instructions to turn. He was literally sweating during my exam. I spoke to the 4 other people who went to take exam with him. He failed all of them for same reason. So good luck if are going with that guy.

Front desk Lady was rude unprofessional showing attitude don’t know why
And bad luck if you got the examiner
She (the examiner) was not warm welcoming manner
Rushing which make me puzzle and she was not clear to give direction

I would say SHE is the reason
I Failed

I am not impressed at all. I went to this location for my g2 after taking lots of drivers Ed. Even my drivers Ed instructor was confident I’d pass. I had an mto drive test instructor named Stephanie. She shouted in my face and put her hands on me leaving a mark. She tried to accuse me of “almost hitting a car” when I in fact did not hit the car and left more than enough distance. Don’t recommend considering these instructors like to put their hands on minors. Heavily considering filing a police assault complaint.

Isabelle was wonderful, after previously talking my G in brantford and failing due to being nervous Isabelle really made it calm and easy for me due to having conversations with her just made it really easy for me

I had a wonderful experience
My instructor Stephanie was so patient with me, made me feel comfortable and safe and helped me overcome my anxiety of doing a drive test
I passed
Thank you

I had a amazing experience here, the systems had gone down but they handled it very well! My examiner was also very amazing! She was very friendly and calm, gave very clear instructions! I felt very comfortable and at ease with her! I can't remember her name but I really wanted to leave a good review for her as I had found out people usually leave mean reviews about her! Hopefully she sees this and remembers me saying to her "even if I fail this test I will still leave a good review for you". I don't normally leave reviews but I felt like it was needed, you are a amazing driving instructor/examiner please don't ever let the negative comments get you down! You are a rock star! Thank you so much for being my examiner!

If I could I would give zero stars to Dee, thats the name of my instructor. She is extremely rude and laugh at me so many times during my test. I felt so uncomfortable and humiliated. I’m not the only one who says this things about her. If anyone knows how to sue a person who was racist or disrespectful to you on that level. Please let me know. I’d love to speak with them. And also if there’s any other way I could report her, answer this comment. Someone like her shouldn’t be working with the public like that

Horrible worst experience poor attitude examiner and staff here are rude and just chatting gossiping. They passed who they like to passed. Unorganized and unprofessional, washroom is soo dirty.

Very bad experience. Not a good place to give a road test. Staff is vary unprofessional and racist. I recommend everyone not to go there

Passed my AZ License test yesterday. Examiner was super nice, polite and comfortable to talk with

Great experience. My G exam was scheduled on this Center. Test started on time and went smoothly. It was my first attempt and i have cleared it. Examiner was humble and provided instructions appropriately.

I gave g full test here and I passed, my examiner was very nice she felt me positive and supported me.

This place is a joke.they book appointments over the lunch hour when no examiners are available.sat in my car for nearly 2 hours after my scheduled appointment waiting for the examiner.to ask a question at the counter you have to take a ticket and wait for them to summon you, even if you’re just asking a simple question.

Instructor was very disrespectful and needs to be more informed of what is lane assist is in new vehicles:

I took my g2 road test on August 26th at around 11 am.my instructor was a tall blonde older lady, I couldn't remember her name, but she was very disrespectful and is not informed about some of the new features in cars. When I first started the test she was outside the car and asked to see my license. After I showed her I placed it back in my wallet, when she got in the car she asked for it again and when I went to take it out of my wallet she said "I told you not to put it back in your wallet, none of you people ever listen to me". I thought this was very rude and disrespectful but I just apologized and started my test. When we got to the section of the test where I had to do uphill parking she looked at my dash and I have a newer vehicle so there is a picture of the car when you put it in park but there was no lane assist on. She looked over and said "That's lane assist I told you to turn that off! ". I politely told her it wasn't and turned it on too show her what the dash icon looks like when lane assist was on. She never apologized but just told me too keep driving.when we finished the test she said that I failed because I never turned my head while I was turning but I thought I definitely did that so I asked her politely if she could give me an example of one intersection I turned left onto that I didn't check my blindspot, she proceeded to stutter and told me she couldn't. I asked her if I could see my scoresheet and she said her I pad wasn't working even though I just seen her using it seconds prior, I said "have a nice day" and she just left the car without saying anything and went back inside.

I never left a review before but this service was so terrible and disrespectful that I had no choice. This lady should be more informed about new cars and be more friendly or she really shouldn't have a job working around people.

Today I have gave my G test at simcoe location and was able to clear in the first attempt with the help of JAG (driving instructor) best instructor from Burlington I met. He is very knowledgable and always positive. Last year gave G2 as well and was able to clear it in first attempt. Will recommend JAG to everyone who wants to clear in first attempt.

Booked my test the agent I spoke with confirmed that I had said Simcoe but because the individual who booked my test said Guelph and I didn't hear it I was forced to pay a rescheduling fee even though I was almost an hour early for my test in Simcoe

Bald old guy at front desk was not nice at all, just asked if everything was alright because I’ve been sitting in my car for 40 minutes and he gave me a very rude answer. Would not suggest anyone go here.

Folks at the counter are super nice and helpful. There is a kiosk you can use to sign in for your driving test so you don't need to wait in line.

Location was easy to park (back into one of the marked spaces at the back of the lot), roads around the test centre are smooth, not too busy, easy to follow, and generally courteous drivers around. Good place to go for your test road-wise compared to denser areas with aggressive drivers like Hamilton and Toronto.

The examiner for my test (didn't give me his name) was palpably condescending and abrupt. Maybe just part of the job but seemed kinda unnecessary. He still passed me, but it felt begrudging.

It’s a building full of d*ckheads, for the most part. I am sure there are some nice people there, way in the depths of the building where they are rarely seen or heard from by few.

I cannot believe that they gave me such an expensive vehicle to test drive on. This is truly the best experience of my life. I will not forget this and I will tell my friends and family to visit this place. Thank you so much DriveTest for the opportunity.

I have very nice experience from this center and recommend it to my students, family and friends.
My driving instructor suggested me to go to Simeco for the test. I was so stressed and scared the day of my road test. The way I moved the car out of the parking at the beginning was not a good move. Then I looked at my examiner’s face to see her reaction and she nicely smiled at me with trust, which cooled me down:) I got my confidence back and whatever she asked me then was done perfectly. That test was a success thanks to the examiner’s understanding of the situation and her smile. (Feb. 2020)

I took the driving test here and let me tell you, the experience was phenomenal, i was dumbfounded on how exquisite the instructors were at this facility, however due to the lack of my driving ability this is what happened the next day

Had my g drive test the instructor was very rude and made feel stupid which caused me to be even more nervous and I made even more which I normally wouldn’t! Do not go here unless you are okay with being treated horribly

Was finally able to book my G road test today. Got an amazing examiner who apologized for the wait and was extremely kind! Much better experience than my G2 test I took in Brantford.

The guy who tested me today was Incredibly rude. Didn't even give me his name. I have extreme anxiety and he didn't help at all. I admit I made a dumb mistake or two on my own but he really set me up for failure. Would shout one word at me for me to show him how the things on my car worked, pointed for my turns instead of telling me and did it very late causing me to nearly crash as his turns were so sudden and my nerves were so jumbled. He didn't even finish the entire test with me (parking, 3 point turn) and didn't give me much to improve on. Just to take more lessons. Feels like a cash grab. He also didn't even give me a score sheet to see how I did. I felt like I had failed from the start from his attitude.

Horrible wordt experience poor attitude examiner and staff here are rude and just chatting gossiping. They passed who they like to passed. Unorganized and unprofessional, washroom is soo dirty.

My driving instructor (Rachel, I believe her name was) was so lovely, very nice, and soft-spoken. Which helped calm my nerves while driving. I'm so glad I had a pleasant experience! I've been to other drive centre's in the past and no other staff has been as nice as Simcoe's.

Overall very good experience. Staff was nice, driving instructor was great and the G route was good. Would recommend!

Awesome lady at the counter. Apologized profusely that I had to go elsewhere to pay reinstatement fee as this wasn't noted anywhere. Said she'd wait for me to come back. It was 4: 15 on a Friday and the place was empty!

I gave my AZ test last week and was able to clear in one go. Luckily i got Rob as my instructor and would definitely like to share that he is a commendable person and made me feel as if its so easy to drive a truck. He guided me well and i believe we need more person like him so that this driving test is easy and no one gets nervous and they come out with flying colours.

DO NOT USE THIS CENTRE FOR THIS TEST.
The Instructor has no factual knowledge of A Restricted License requirements for RV personal use drivers.
He was demanding a Yellow Inspection sticker and a Sched. 1 Daily Inspect. To which neither are required under Personal use and weight class.
MTO Module 8 Rules
"Vehicles Exempt from Inspection"
General Vehicles
A truck with a combined registered gross weight and actual weight of 4,500 kilograms or less, whether towing a trailer or not.
A personal-use pickup truck or bus.

Operators that don't need a CVOR certificate

Carriers that operate certain types of vehicles do not need a CVOR certificate. These vehicles include:
trucks with registered gross weight and gross weight of 4,500 kg or less, whether towing a trailer or not.

He refused to read the Info I was providing directly from the MTO Website to show his error. Instead doubled down on is misinformation and refused our Road Test.
Im reporting it to the MTO!

I do not suggest taking your G here. The one female is rude, and stated that she HAD to fail me because I signaled to early a couple times, I was successful taking my G in Lindsay, and passed no problem and was signaling at the same time I was when i did it in Simcoe.

The wait times are insane. They tried to have someone navigate people and appointments but not all things are by booked appointment. I waited 2 hours to change a territorial license back to an Ontario license. This was ridiculous. They should move everything to booked appointments. One person can not do all this and walk ins as well.

I had my road test my instructor was Rob he very nice person & i thank to him.my school Taaz Truck driving & forklift school, he said your school provide you very good training, thank you Navdeep From Taaz

Today I passed my G (g2 exit) test with Isabelle. She was 20 minutes early which was nice being that I came from out of town. She gave clear instructions and was understanding of the construction going on in the area.

The town is nice, Roads are not tricky. My instructor was Isabelle and she was very kind, polite and professional, gave proper instructions and was calm during test. All in all the experience was great

After having a bad experience in Mississauga I came to give my road test here, everyone was friendly and the instructor was very nice.

Would give it a fat zero if there was an option. Seriously Frick you guys for making us wait 3 hours and cancelling, there needs to be legal complaint on these people for false/over booking and not to mention the absolutely rude staff that they employ. Good luck to you if you book here, dont waste your time they are not qualified!

Myself and many other friends and family members have all driven the 1.5 hours away from our town to purposely do our driving tests in Simcoe. We have all had nothing but success at this location. It’s very much like driving in our small town with very little traffic and no confusing roads. The driving instructors are as nice as they can when all they can give you is instructions and directions during your test.

UNPROFESSIONALS and RACISTS. I would like to give them a minus points if possible. 2.7 rating is too high for these people. They cancelled my road test two hours before my scheduled timing. There should be a legal complaint on these people. I would like to sue these people for misleading me and wasting my day. I will complain to MTO about this drive centre. I wish this drive centre to shut down soon.

Very Unprofessional staff, extremely rude and inconsiderate examiners
MTO should open their eyes, I felt like I am in a very very under developed world
they treated us very unprofessionally, kept us waiting more than an hour and then they cancelled our appointment although there was enough time for closing time, the examiner said he has to go home

I passed my G2 and got the best instruction from Adam. He was such a nice instructor. Highly recommended this location for road test.

The worst location you can go to.
They can't even spell "light"
The examiner and his supervisor made me wait 30 minutes and couldn't wait 10 minutes for me to fix the brake light. They usually make people wait on standby but asked me to reschedule.
Funny how others wait on standby and i had to reschedule.
M not not playing the race card here.

God rest your soul if you get Bob. Extremely rude and inconsiderate of the fact there are nervous young drivers taking the test. (Granted I was aware I committed a couple faults but they were minor, not according to him I guess though) Luckily he’s a Commercial Examiner so you may get a better examiner, either way a complete bag of an examiner and shouldn’t be administering G2 Road Tests

As a family member went for their Drive Test at the Simcoe location, I was merely the observer. Having been in business for 30 years, I can earnestly say; that the people here would not survive for one minute in the private sector in, the way they treat people. There is no need to be rude, unpleasant or unprofessional. I know things linked to the Gov.are run different but there is no reason to treat people like objects.

I went there to do my test.the woman in the counter told me i can't approach because i was living in Mississauga the problem start when she didn't allow me to register so i can save my money (appointment) so they never cancel my appointment i must to call the drive test center (that its a headache) to explain why i should have the next appointment for free

I am so disappointed about the Lady who do the G2 driver test for me today. I had appointment at 3: 30. I got ready and wait 15mins before. When she came, she checked on my car then say my car was crack in tire. After that she left so quickly, i do not even have a second to ask anything. I come and double check all the tire. There is no crack at all.

Lady failed me because a pedestrian ran through the flashing hand sign as i made a left hand turn and i had to abruptly come to a stop.

Also had me drive right through the middle of a parking lot. Well not "illegal" its 100% unsafe. Is not good driving ethic. And causes unforeseeable hazards. Their parking lot has painted lines and laneways for a reason.

Use any other test center.

My instructor was quite rude. She had an attitude aswell as she was completely emotionless. I have no idea if it was because of the previous driver but she was rude to her aswell and spoke to her with the most disgusting tone of voice. You would figure they would be nice about things atleast. You don't have to befriend me but shedd a little bit of respect. I did fail my test, i did not do anything wrong from my point of view. I forgot to signal into a parking spot Is all and there was a pedestrian about 15-20 steps away from the point to where she would be crossing the road and she docked me for not waiting. It's all good in the hood tho, I just need take the test again but I was not thrilled with my experience with the instructor. On the other hand the personnel at the desk was verry polite and helpful.

Never done a review before for any company. But the old lady that did my road test today was a nightmare. Could tell she was going to fail me from the start. Bad attitude

I failed my G2 test in Brantford 4 times, no joke. It's not that I'm a bad driver. I had a grumpy instructor every single time, not to mention I had the same one twice which was nerve wracking for me. So, I decided to book in Simcoe and passed the first time! Don't waste your time waiting forever and a day in Brantford. Simcoe gets it done quickly and right the first time! If you fail here, it's just because you need more practice. I think all the bad reviews should rethink their review, because it's not going to be any better else where.

I had a great experience during my G test. Amanda is a very friendly and patient examiner, made me feel comfortable and helped relax my nerves before starting. She is an excellent example of a professional examiner. The lady working at the counter was also very friendly and pleasant as well, I did not have to wait long at all in the car for the examiner to come. I highly recommend this test centre!

I had a really great experience today! Went in for my G test. It wasn't busy at all. Was in, tested and out in an hour. The lady at the counter and my tester Amanda were both great and very helpful. The bathroom was kinda gross, but everything else was pleasant. Would definitely recommend this drive test center

I went yesterday which was Nov 8 2018 and I have to say my examiner Rick was a super nice guy really put my nerves at rest (as much as they could be lol). And the lady at the desk was super awesome as well. Thanks for the great service I will be back for my G2 exit.

I read a lot of bad reviews about this place but it's your run of the mill drive test center. My only complaint would be the bathroom. They were put of toilet paper and it seemed had to wait for someone to actually come to the office to replace it. Weird, but everyone there was sweet and welcoming

I had an absolutely great experience. The lady working was very friendly and helpful. I drove from St. Catharines just to avoid the chaos of the drive test facility there. I am so happy I did drive to Simcoe. A nice new building. It's small but I was in and out in 30 minutes. If you want to write your beginners or do a road test this is the place to go.

Worst service in the world never give you the proper information you need are absolutely no help rude impolite staff at the desk instructors are mediocre at best not to mention desk staff seem to have no problem yelling at you, even if its first time being there not knowing the rules have no problem wasting your time and sending you away whether you've come far distances or not

Stan was the best, had him for my g test. He's really great at calming down the nerves and treats you like a normal human being. Happy I passed and everyone was very nice inside, not sure why so many bad reviews.

Stan is an amazing examiner and extremely polite. He’s very friendly and helps you calm your nerves so that the test doesn’t feel like a test, rather a simple drive. He does his job very well and is an example of a kind, patient and professional examiner.

Honestly one of the worst customer service experiences of my life, they need to fire a couple people and hire someone who actually knows how to help.
Day 1: I went to the centre to change my license over from a different province, I was turned away because I didn't have my marriage certificate. I asked for her to write down EXACTLY what I needed for my next visit, she refused and sent me packing.
Day 2: I come back with 4 pieces of ID and my marriage certificate. She won't accept my driver's physical that I got less than 6 months ago in BC (you couldn't have told me that last time? !)
Day 3: Physical in HAND, I wait 1+ hours, get up there, camera isn't working, do they have a sign? ! NO! Do they have a back up camera? ! NO! I ask to speak with management and I am turned down, because well this has literally wasted 3 hours of drive time, gas, wear and tear on my car, and my own personal time when I could have been doing more important things, why don't you have your system modernized? ! There are phones and cameras nowadays.
Thanks for being an absolute waste of my time, I will NEVER be coming back to this centre, I'd rather drive to Hamilton.

I booked a test well in advance and realized after that I double booked my self for an other appointment, that can't be rescheduled like a drive test. I've called numerous time's and even email them to reschedule. I'm fairly certain that these people don't even answer there phone or check there emails. Since I've never once herd from a real person. It's very frustrating and disappointing to see this how they scam people for money and put them threw this before a test no less. And the worst and sad part is I haven't even taken my G test yet and been trying for 3 week to get a hold of some one. Terrible service.

I have Stan as a instructor today for a g test and he was great. He was joking around and really made it an easy going experience.

100% understaffed and not prepared for the amount of customers they receive on a daily basis.

3rd time I have waited here near 2 hours to no avail. Would recommend Hamilton everytime.
No kiosk number ever gets drawn, people wait hours just to be told they either passed or failed their driving test, and workers who seem so overwhelmed that they hide inside there own staff room.

This DriveTest facility is severely understaffed and they make it every customers problem.

Go to Brantford or Hamilton in short.

I'm going to give this 3 stars currently. A few years ago, the staff were respectful and the lady who passed me gave me a well deserved break as I performed driving really well. But recently, I've had to deal with one employee/instructor there who seems to make very rude remarks and acts in such a vile manner. Rules are rules, I get it, but sometimes young people like myself or others out there need a nice experience and not be stressed out during the process. I have heard other complaints and literally heard a customer complaining and this employee was still rude to that customer beside me and didn't seem to have a shred of empathy. Needless to say, I'm trying a different office and hoping for better results. I find the other employees I dealt with were respectful and easygoing but it's the one instructor there who needs to be removed or to the very least tone down on the disrespectful attitude.

I dropped in here during the week about 2pm to drop off license documents and do an eye test. There was only 2 people waiting in the sitting room, took a number and within 15min my number was called. The blonde haired woman was very polite.nice.gave clear instructions and explained the process. Everything went well and total time in and out was 30mins tops.

If I could give this drivetest 0 stars I would. Waited over an hour in line only to be told I cant write my test today even though there was well over an hour until closing. Receptionist took two people ahead of me from random spots in line and the examination room was empty. If you can avoid going here, go somewhere else.

Wow! I dont even want to give 1 star you can certainly tell this is not government run and they get paid per test. I will give it 1 star due to the fact the gentleman there makes the kids feel relaxed and seems to understand kids are a little nervous. One of the counter persons is awesome very friendly and helpful. A couple years ago one of the instructors there giving one of my 6 kids test failed him 8 times everytime he did something wrong he would correct it finally he had done everything he was told to do and kept failing we reported it and a couple people were no longer seen there anymore (go figure) anyways the test person passed him he passed him again this morning took another son this afternoon someone we recognized from previous.and he failed the G he now has lost his license has to start over when I asked how he is to get to work the response was a shrugg and smile failed him for staying in the left lane too long? He was in the right but kept telling him to move to the left at the merge cars were coming through the light so he had to stop he was told it's not a stop sign? This place is USELESS! Unless you dont care about spending thousands we had 6 kids to get through we ended up sending them to St. Catharines? This is the same person who gave him his G1 a year ago so he went back. DONT DONT DONT USE SIMCOE CENTER go to a government funded facility where they get paid weather your kid passes or not they will be more fair and wont be harrassing

Be careful not to take a luxury vehicle on your road test as a male examiner named S.n will not only fail you because of it, but will complain about luxury cars during your exam.

Place is always packed with people. Don't use the washroom. It's always a pigsty and no toilet paper. Seriously people?

My road test examiner made me practice very unsafe road driving and then failed me. She gave me late notice about turning left. I was in the far right lane and was less then a block away from the intersection, and in the last second I was able to safely move to the middle lane but she told me to stop my car in the middle lane to shove my way into the left lane to turn. And that i HAD to get over to turn left, when I was a car away from the intersection. I then stated I can’t cross that solid line to go left. It’s not safe. Instead of safely redirecting the route. She told me to stop my car in the middle lane in the middle of the traffic. And then told me at the end that she could fail me for disrupting traffic for that left turn WHEN SHE WAS THE ONE WHO DECIDED TO DEMAND THAT I STOP MY CAR- at a green light to get into the left lane.later when I came to a smooth complete stop at a red light to turn right. She said she failed me because she didn’t get the jolt from me stopping. Well hate to give it to her, but the jolt is caused by force. Therefore I’d have to slam on my breaks for you to go flying forward for you to feel that jolt. But instead I came to a smooth slow stop - completely. Then proceeded to turn but she was so busy looking at her windows iPad or whatever it was that she continued to yell stop at me when I had already done so.that is NOT safe driving at all. I should get a refund for wasting my time with this old lady. Who according to all these reviews. Fails everyone. I made an official complaint to the ministry about her being an unsafe examiner. Hopefully something gets done about it. I’ll change the ratings if they do -

I took my G2 and G license here. The staff were good and accomodating. They have some system issues when I went for my G but they facilitated it very well. They handled the impatient people very well. System failure happens and its not really their fault. They tried their best to cater to everyone. Stan, is an embodiment of an outstanding professional examiner. He is very calm, patient, polite, reasonable and friendly. He addressed mistakes in a positive manner and not degrade your skills. I commend his proffesionalism. I hope other examiners follow his way. Overall good centre to take your license.