Dymon Storage

Very negative experience dealing with these people. The South Keys location at Bank Street is much better. I cancelled a locker but they kept charging me for 3 extra months. Has to argue with defensive employees to get it cancelled. Manager Rami is one of the worst I've seen, acts as if he’s doing you a big favour.

A huge thank you to Kristin and Teagan for a great customer experience- they were polite, humorous and knowledgeable in every aspect of their roles at Dymon. All extra services were explained and help given where needed. I hope this company rewards its employees for great job performance. Thanks again!

The client experience at this location is absolutely outstanding! Kristen and Teagan answered all of our moving related questions with patience and exceptional customer service. Upon further inspection of their retail section (which was immaculate and highly organized), we were lucky to find storage options that we never even knew existed at very reasonable prices. We will certainly recommend this location to anyone else who has storage needs in the Hunt Club area. Thank you so much again for being amazing at what you do:)

10/5 stars

I never write reviews but I had to for the amazing service I received at the hands of Teagan. She is the most amazing employee and seriously deserves a raise. She made me feel very comfortable and taken care of as a customer, she explained everything to me really well and was super helpful on my moving day. Very personable and very patient. Honestly and truly, she’s an excellent employee and dymon storage is lucky to have her.

The free moving provided by the company is the last thing you should take. The driver was irresponsible, damaging my appliance on commute. The claim was rejected saying i never loaded the truck properly although i used all the straps that were provided with the truck. The moving team will never take responsibility for any accidents and the claim processing is a pain. They keeps you waiting for weeks before you get a reply.
The front desk and service was great, my only complaints are about the moving team and people hanging up their phone if we don't agree to whatever they say.
I never had any bad experience from movers. This is the first time something got damaged while moving.

Dymon Storage Prince of Wales sets a high bar for others to jump over. Since 2017, we have utilized their services each year to store my son's belongings during his time away from Carleton University. The knowledgeable and dedicated team members always helped us select the perfect unit and made it very easy to set up our rental. The facility is super clean, bright and well stocked with supplies and equipment to enable moving in and moving out. Temperature control and background music are a pleasant added benefit. Whenever we had a question, a team member was there to provide insight and expert advice. Most recently, we enjoyed a great customer experience with Bruce, Peter and Josh. Over the years, we also received exceptional service from others including Kyle, Carrie and Jessica, plus several others whenever we called in with questions.

Our time with Dymon Storage has come to an end as my son has graduated and is no longer in Ottawa. However, we will remain huge fans of Dymon Storage and are happy to recommend their services to others. We are grateful for the amazing team at the Prince of Wales location and salute Mr. Glen Luckman for creating and growing a world class company focused on delivering an exceptional customer experience! We look forward to your continued success and hope to see your facilities expand across the country to our city (Vancouver).

This company is happy enabling your dependance on them, offering a truck to help you transport your belongings to there facilities and pay them monthly, BUT when it's time to remove your belongings this company is not so accommodating " No truck on leaving there storage facility.

Emily S.and Teagan M.were fantastic to work with during my recent visit and purchases at Dymon Storage on Auriga Drive. Always with a smile, they offered exceptional service, were efficient and very knowledgeable. I really appreciate that I was in a rush and they were quick and friendly! Thank you so much to you both for making my experience at Dymon Storage a great one, really appreciate it!

Always a pleasure to go to Dymon. We've rented in kanata and POW, both very good experience. Emily and Smit at POW are super helpful, super nice! Hope dymon can be a national success! Special thanks to Tanis from the HQ as well!

I have been a customer several times over the years. Amazing service and state of the art facilities.

The people there are friendly and helpful. The facility is clean and accessible, and well set up.

The storage rental, mail and delivery service make Dymon an excellent choice for my business needs.

From move-in to move-out, the customer service I experienced at this facility was above and beyond. Each staff member was friendly and helpful; I was in desperate need of a storage container and they went out of their way to help me get one in time. Transporting my furniture in and out was easy and stress-free.
The facility itself is spotless and wonderfully contained.
A big THANK YOU to Ian, who was amazing to work with! He really helped us out during our move-out.
I would recommend this facility to anyone!
Thank you for everything!

Always great conditions and service regardless of the location. I used three locations (Carling, Bank, Auriga) and all are great.

Thank you Peter for all your help! Your support and attention to details are greatly appreciated.

We are renting two units from Dymon at P. O. W, and utilized their truck and driver, plus movers to help load and unload our items. We used the drivers a second time and both times the service was professional and amazing. Mike, one of the movers now has a song stuck in my head from the move. "She's a Little Bit Phycho" has a new mental image of Mike singing lol. We also had over 100 boxes picked up by another team for shredding, and they also were great. The customer service is amazing from the staff that book to the people that provide the service. A special note for Jamie, who coordinated everything from the leases to the shredding and the moving. Very impressive service from all of the team!

Was with Dymon Storage at Prince of Wales for 2 years. Excellent staff, clean facilities and great set-up. Convenient and well priced.

Great storage facility with so much more to offer. Wonderful experience with Peter at prince of wales! Great service, great people, great product.