Zaid and Manager Shazad at East Court Ford were an unbeatable duo in making my car-buying experience extraordinary! Zaid, the amazing sales rep, seamlessly guided me through the process of getting into my new Mustang Mach-E Premium. His in-depth knowledge and commitment to customer satisfaction were evident at every step, making the entire journey both easy and quick. Manager Shazad's involvement added an extra layer of assurance, showcasing a team dedicated to ensuring a smooth and efficient transaction. Kudos to both Zaid and Manager Shazad for their outstanding service at East Court Ford—I couldn't be happier with my Mustang Mach-E Premium!
Got my truck from this location in September. I got it through Ahsan, hands down the best sales rep there. He met all of my needs and helped me in every way possible with no hesitation. I highly recommend to go to this location and ask for Ahsan!
We just got our F150 track with Roy! Excellent purchased experience at east court Ford location with Roy his knowledgeable and patiently help us to choose our new car, highly recommend!
I dealt with Mike Salehi for a few times over last y years! I always amazed with his professionalism and caring! This time again he took care of me getting my new Ford F150 lighting with a good price and guide me through the process before and after I received the truck. I highly recommend Mr. Mike Salehi
Shocked these people are still in business the way they deal with customers! Was looking for a price on a bronco they advertised refused to provide it saying deal pending but would not offer me a factory order after requesting the information for over week! Rude ignorant email from the sales manager Vineet Midha and no response after a complaint was made to the dealership owner. They currently have 4 broncos listed on their site with no price and say "contact us" and when you do this is what you get! The vehicle I inquired about is still listed for sale and to "contact us" so don't waste you time with these people. Worst customer service I have ever received!
I was looking for a vehicle that can really tow something for long trips but I couldn't figure out which one suite me better when comparing Ford Explorer VS F150. Many many thanks to my sales, Murphy, for bringing Ford Ranger to my eyes. This little lovely truck, equipped with everything I need, looks sporty and runs as smoothly as SUV in a crowded city. I saved my money and my wife loves the vehicle very much, Lol.
After over 9 months waiting I finally received my F150 that I had ordered from East Court Ford Lincoln. So called internet manager was off sick that week but a wonderful sales person Queena Hu agreed to help get the truck ready for pickup. Although this was not her sale and she was not getting anything for it but she happily, graciously, pleasantly readied the truck for me. She might be at the wrong dealership but if you have to go there please ask for her, she is excellent at what she does and very knowledgeable.
I had a great experience picking up my 2021 Ford Escape. Salesman Sam Thapa was super helpful, friendly, and professional, and made the whole experience a pleasure.
Worst guy anshul, i called in to check prices, but he was in a hurry to cut the phone and get rid of the call soon without even listening to what a customer wants to say or as, even after firat call he started saying come to store we will see and anything i ask he rwplied beforehand with no, Fid not feel like welcoming a new client. Also i booked appointment with vineet, he sent me invite to connect at 6 pm but i waited for 20 mins on zoom call and he did not show up, when i called some lady said he is busy now and won't be free for next 20 mins or so and was like rude about the meering when i asked that inbooked online, worst service, not at all welcoming new customers.
Faisal was excellent with helping me find my dream Bronco! He was attentative and quick to respond to my questions! I am so glad I decided to use Faisal and get my dream car!
This was my second time buying a vehicle with East Court Ford and working with Asim Mallik. He provides great customer service and is very helpful, I highly recommend!
Picked up my 2021 F-150 Lariat Sport on Wednesday. Wanted to give my thanks to Vineet and Aman for their help and support with getting me a truck. Quick to answer all questions and provided updates on the order. Can't wait for the next one! Recommend everyone to reach to out to Vineet and Aman at East Court Ford. Thanks again!
Got our F150 from here, excellent service and great deals compared to the rest in the city. Aman Bhatia was very helpful and we are really pleased with his service. Highly recommended, will connect with him if ever we need a vehicle again.
Fast and Efficient service. Service advisor Mr. Nigi co advisor is very helpful young man. Today I walking at 8 pm, then also he made my dream true. My car serviced by professional technician just on time.
Follows COVID 19 Government protocols. East Court Ford service center keeps my car in top condition.
Bought a used Mercedes with the help of Namita “Emma” Kapoor and the whole process was wonderful. She made my car buying experience smooth and enjoyable. If you’re considering purchasing a new or used vehicle from East Court Ford, I’d highly recommend you ask for Emma!
A Ford car dealership that has moved from their previous location in Sheppard/McCowan. Covid protocols is well in place. Nov 24,2021: Made an appointment for my first "Free" oil change and was told that I need to speak with a Service Technician first. So, went over at the appointed time only to be told that there is a 3-hr wait. For an oil change? I am better with any quick-change service bay like Mr. Lube! Free change is a scam - it actually mean no service but last serve! No more purchase with 'free stuffs. '
Emma was amazing. I had a lot questions about the truck features and towing capabilities and Emma was extremely knowledgeable. We also got the best deal in town, Emma made this Happen!
Last Year we bought One and it was my second purchase from East Court Ford and Mr. Vineet Midha @ECFL provides great service, he guided through all the process with his ample knowledge and humbleness. I highly recommend Mr. Midha, so folks go see him to get best experience for your vehicle purchase.
Just bought a new car. Make sure you go to mike, he’s very friendly and helped me get the best possible deal on my new car. He helped us a lot especially with the details. Would definitely recommend him for anyone looking for an honest person to help them with their car inquiries.
I was looking to lease a new Ford Edge 2021 Titanium At East Court Ford I met Shahzad Ahmad, who took me through the process of leasing and worked me for the various options available. Dealing with Shahzad through this process was very positive and he was able to answer all my queries professionally. In the end he worked out the best possible price and also ensured the vehicle is available rather than a factory order
My experience purchasing a vehicle from Eastcourt Ford has been extremely satisfying. Faisol worked with us in obtaining a brand new, quality vehicle that met our needs and within our budget. We greatly appreciate Faisol’s knowledge and assistance. Thanks again Faisol, looking forward to doing business again sometime in the future. All the best.
Dream car made possible by Andreas Pavlopoulos and East Court Ford Lincoln.
Mercedes Benz has been my dream car since I was a teenager. I have tried a couple of times from different dealers but always ended up heartbroken and humiliated. Andreas and East Court Ford Lincoln finance team gave us the best deal that will allow us to stay within our monthly budget while driving the car I always wanted to own and drive.
I always believe that God gives you what you want at the right time. I would like to add: "You will get what you want when you keep trying and have the right people beside you. " - Maria Caballero
Fred Gavinchian is Amazing! Due to the pandemic we knew that our car would take longer than normal to be ready, but Fred was on top of everything and we got our car at the stated time! Fred made our purchasing experience nice, easy, and uncomplicated! We are extremely happy with the service we received at East Court Ford Lincoln. We will be coming back for sure to purchase our next vehicle! Thank you Fred!
Just picked up a new Explorer ST from Mike Salehi at East Court Ford. This SUV is simply amazing. Mike is a pleasure to deal with and came highly recommended from a close friend who has been dealing with Mike for years. Best price and no hassle from Mike. If you're looking for the best person to deal with on a new or used car, deal with Mike Salehi and you won't regret it.
Really had a good experience working with Vishu & Sam handled everything so well from Leasing our Vehicle to Returning it at lease end would recommend their professional service.
I visited East Court Ford dealership on March 20th for service for my Ford Explorer. As I entered the front door, I was promptly greeted by a gentleman called “Nigi“. He spoke and dressed professionally and dealt with my service request swiftly. My paperwork was prepared in no time at all. As I had various errands to attend to after dropping off my vehicle, Nigi also helped to arrange a driver from Ford dealership called “Frank”, who quickly drove me home. Both gentlemen were very attentive and helpful in providing their service. Later in the day, I realized that I could not find my house keys and was rather anxious to find them. I called back the dealership and Nigi and Frank both assisted me greatly to search for them. I eventually was able to locate my keys, for which I am very thankful to both Nigi and Frank. Therefore I promptly wrote this email right after my dealership visit today. Thank you very much for your great service.
Everyone looking for a straight forward experience and the best price without the games and back and forth need to come to east court ford lincoln and talk to VISHU. I live in London ontario and there are a lot of ford dealers between here and east court but that also means there are a lot of lies and games but not with vishu.he gets busy so he can be hard to reach by phone but have a little patience and youll be rewarded with the best deal you can find and a sales experience where everything promised is delivered. ASK FOR VISHU!
Navin (Service Manager) @ East Court Ford Lincoln is amazing! His honesty and always friendly approach take anyone's fears of maintaining their vehicles at big name dealerships away!
Navin's honesty and friendly approach makes one feel like they are part of your family. In my years of dealing with dealerships I have never felt as welcomed as I have been by Navin and his team! Ever since then I have never taken my cars for service anywhere and even send my family and friends who may not be within vacinity of East Court Ford specifically to see Navin.
The world needs more people like Navin, more honest service members in the automotive world would eliminate that "shady" feeling people have of dealership service departments!
Sammy M has been such a pleasure to deal with in the past few years I have nothing but the nicest things to say about him. I have referred many friends and family to Sammy and everyone has been extremely happy as well. If your buying a Ford he is the man for the job. Keep it up Sammy.
Happy with the overall experience. I was dealing with Malay and he was fully supportive and helped me a lot. Great ambience and state of the art service facility. At the end came out with happy face and satisfactory response. Cheers!
I had the best experience in walking in this dealership. To friendly staff and professionals who answer all your questions and attend all your needs. I had a pleasure of buying my first ever Ford Edge with Peter Mann’s. I read all his reviews beforehand and were mostly positive. I knew he was the one who can help me and finalize a deal keeping in mind my budget and finances. He was exactly what I wanted. Trustable, caring and wanting to his best to close my deal. I defently recommend him. Thank you Peter
My name is Cliff and just purchased a new Ford Fusion, did it all over one phone call. I purchased here because of the great deal and that exact car was not in my area, I being two hours away. My salesman was Raj Talwar and I must say after buying many cars this was the first time a deal was made not trying to sell me something more than I wanted. Picking up the car was easy, ready when he said, no waiting around, a smooth buy. Good job done by Raj. Car ready, clean and nice. Went over the points with me. I recommend, this dealer and Raj. Thanks 5 star
Always I do a lot research whenever I buy vehicle and my research stop here due to good consultation. I appreciate malay for this to give me nice solution.
Do not bother with these crooks and liars. Promised life time oil changes and they reneged on agreement. They changed their policy suddenly and will no longer stand by their word. Shameful dishonest. I would have still gone in for service if they weren't so overpriced and incompetent. Claimed they did a complete inspection yet missed burnt out lightbulb, break pad replacement and Tie Rod end replacement. When I asked them the price for replacing 1 lightbulb wanted to charge me $75. Take your car somewhere else. If anyone wants to initiate a class action lawsuit COUNT ME IN!
From 2015-2017, I only have good things to say. Very happy with my experience working with Sandra Chen (Leasing manager). I had a 2015 ford lease and wanted to trade it in with 1 year and 4 months left when I first approached her. She helped me with the trade in without any penalty and a good deal on my new vehicle
BUT my experiences in the last year of 2018 with the service department.being turned away multiple times and eventually having to escalate a simple issue to finally have it resolved has changed the way I feel.
Good team. Technically sound and worth visiting before buying a car. I went for a Dodge Caravan and found Malay to be helpful in getting all details about vehicle history. Liked the support.
Took advantage of the fact that i was new to the country and sold the car at sticker price by convincing me that new Mustangs are always sold at MSRP in Canada. The sales guy Vincent/Vinay was very unclear about the pricing and said it was too complicated to explain and that it will all be taken care of when i asked for details. Visited another ford dealer with a friend recently and realized how wrong i was to trust this guy. I was handed the keys inside the dealership at delivery and i had to search and drive the vehicle out of their lot from the back and leave by myself. Will never recommend or visit this dealership again.
Worst service department I have ever dealt with. I booked an appointment for 10am. Went to drop my truck off and they wouldn’t take it. They said they might get to it in two days if I leave the truck with them. Then he said having no airbags isn’t a big deal anyway and I shouldn’t be worried about it.
I recently leased a Ford Explorer from East Court that was not meant to be. (Meaning I had no choice). This was by far the worst experience with any dealership in all my 40 years of buying or leasing vehicles. They wear you down until you sign. Which I did and within on hour of signing I called to tell them I changed my mind, they told me I had to take the vehicle even after I pointed out that the had lied to me about several things. I emailed the manager and the owner, they basically told me to go to hell. I also called Ford canada and OMVIC in which I was told there was no cooling off period for purchasing a vehicle.and I had to take the SUV I also found in my calculation of the purchase agreement they had double charge me for an item and three of the options I was promised was not on the vehicle but I had no choice but to take the vehicle. They are thieves.
I visited Eastcourt Ford Lincoln recently and was served by Catherine. She was really friendly and nice, very patient to work with me on my needs. This is a very enjoyable experience for me and I would recommend Catherine as your Sales Respresentative to anyone who visit Eastcourt Ford Lincoln.
Thank you Catherine for bringing me a memorable carbuying experience.she is very friendly and professional. If you have any questions about carbuying Catherine can help you! =)
Leased a car 3 years ago and just returned it recently. No complaint in general when you keep in mind this is a Ford instead of any luxury brands.
Some service representative here seems overly confident on the quality of Ford when I mentioned there were some glitches in the electronic system (e.g. The rear windshield brush automatically switches on when I only switch on the front one; the regular beeping sound upon signal lights just disapears and you have to turn off the car and turn it on again to get it back.etc.) He said those glitches only happened on Japanese cars. OK, you got an opinion.
Service is the worst in my experience. For simple example, add engine oil too much to harmful your engine.and it happen ever times.this place is 100% garbage!