They’re so compassionate about your pets while remaining honest about possible outcomes and severity of issues. They don’t try to upsell and they don’t overcharge.
They are gentle and comforting to both the pet and the owner.
10/10 will only be using this office anytime my pets need anything.
I have been going here for years. They are the best. Kind, caring and explain all the care my animals are getting. Dr. Mor is very compassionate. The girls at the front also are very kind. Thanks for your kind care.
Found this vet through a recommendation. Have been bringing my border collie here since I got her at 2 months. She is now 7 months. The vet is very kind and gentle with Keya as are the staff. They have been able to accommodate her with an appt at short notice. Yes, sometimes if an emergency comes in, I may have to wait but then, we wait in human EDs longer when a sicker patient comes. To know that the vet will deal with an emergency right away gives me comfort and confidence that if Keya had an emergency, she would not have to wait for hours. The 15-30 min wait is nothing if someone else's pet needs to be seen right away. I go for a walk in the neighbourhood for that time, and the resident cat keeps us occupied. I live way down in the south end and the drive is far but this vet and his staff are worth keeping!
This is my vet from here on out. I’m July, my cat was very very sick. I didn’t have a vet. I called 15-20 vets to get help. No one would. I called here, they helped me with care, compassion and understanding. I ended up having to put my cat of 13yrs down. My heart broke. They were kind, respectful of my state. So when I randomly found a 5 week old kitten under a car… there was no question as to where I was taking her for treatment. Dr. Aman Mor treated my Luci and had compassion towards my rainbow bridge baby Spencer. I will go here for that for every and any pet I have.
It saddens me that I have to post this with an unfavorable review. I know of many people that have and currently deal with East London Animal Hospital and generally positive comments. However, if you have to deal with them regarding a cremation, urn and engraving please be aware that not only is your heart broken but so is your bank account. We recently dealt with East London Animal Hospital and they charged $458.00 over and above the euthanasia and office visit. Seriously, $727.72 total. I didn't want to buy a plot, just a small engraved cedar box for ashes for a cat less than 9k. Just a heads up, they will pull on your heart strings and emotions and your hard earned money.
I brought my dog here multiple times because she kept having reoccurring yeast infections, it started off with one ear and is now in both. We have been dealing with this situation for months, they said to switch her food because it might be due to an allergy and said to wait 3 months to see if it clears up. I believed it would. I cut everything out of her diet. They sent us home without medication for the infection, but gave us some to help the itching and didn’t clean her ears just did a swab to see what it was. I have now taken her to a new vet because my dog is unfortunately still suffering and they said her ear canals are half away closed at this point and if it closes all the way she’ll need surgery. The new vet cleaned her ears, gave us medication and ear drops as well as a steroid needle to reduce swelling. They never provided us with any of this after multiple visits. Makes you almost think they were waiting till the point of surgery! If you care about your animals well being, don’t bring your pets here.
It was time for a new vet. Did some searching and found this place! My dog has been struggling with bacterial infection. Shes been to the vet many times for this in her short live span. This vet listened to me and her story as well had her file. We came up with a GREAT treatment plan for her! The Vet agreed with.me she meeded more tjen a 2 week fix. I didn't feel judged either! All of the STAFF WERE GREAT! I also didnt think the bill was bad for everything we did and the meds we got only cost under 700$. I am VERY HAPPY and have found my NEW VET!
The people at this clinic are totally awesome. Polite, kind and so friendly. The doctors are wonderful. And I think Dr Amor is amazing. I trust him with my spoiled baby dog.
They lie on people be careful going here my dog went in 2 weeks ago and was taken from my house this morning I have all the paperwork saying he been to vet and they said I refuse service scam of a place this place is nothing but a hell hole they like to but down dogs as well with no permission from family
Don't know where to Start.amazing staff, took care of our dog Lacey and fixed her up the right way for a fraction of the price other places wanted to charge.if your pet needs emergency service this is the place to go. Thank you East London Animal Hospital
I took my cat in for dental cleaning. WITHOUT my permission they removed almost all of her teeth. I still paid for the flat rate of $350 for dental when they removed most of her teeth, again without my permission. They are very rough with the animals. They can get you in fast but I recommend ANYONE else in the city. I will never go back to this vet again, I left in tears from frustration and to see my poor cat.
I wouldn't give this animal hospital even 1 star. WORST vet ever. They love putting down completely healthy dogs without the owners consent. #JUSTICEFORCALI
I am absolutely disgusted by the post I seen on social media regarding this vet office. No person has the right to euthanize an animal without the owner present or THEIR CONSENT. Rest in the sweetest peace, Cali. My sincerest condolences to her family.
After having tried 4 other vets, I went, here, with a buddy, to take his dog that had been bit by a much larger dog. The people were very compassionate, kind and caring. They listened and gave us great attention. They were very busy but made time for us, when no one else would. Great service. I should add; these people, at East London, also cost a lot less than what the previous vets wanted to get from us.
1.the kept calling my cat a male even tho he was a female 2.they gave him multiple injections which where meant for male cats even tho she was a female 3.they wrote male in my pet book so every vet that wouldnt check would think he was a male 4.they told me to put him down 5.this one I put to hate on them for the horrendous service 6.i have spent more than 20k at that veterinary 7.i would personally give 0 stars if possible 8.this one is just for hate
Amazing costumer service. Called this office because my vet was closed and the prescription my regular vet gave me came with no instruction. I asked them about this prescription dosage and they helped me with no hesitation. Thank you!?