Eclipse

I’ve never been to the clothing store Eclipse before I was just walking by and noticed a pair of jeans. I like the quality and I like the store and I really liked the sales person there that I met named Shelby. She was exceptional.

I’ve met a lot of sales associates in my life because I have a passion for shopping but she really stands out and goes the extra mile for her customers. She is the type of person that would do well in any customer service role; she is friendly, approachable, and honest, her character shines through in her personality. It’s those types of people that are rare to find these days that really make the retail industry a pleasurable experience. Personally I enjoy shopping for clothes in person. It’s much better than the online experience because I like trying on clothes before I commit to buying them. If there were more genuine people like Shelby working in the stores you would sell a lot more product, not because she hounds you aggressively but because she cares and provides an honest opinion.

Great time there, staff were very helpful and helped me find what I was looking for quickly.

Went in shopping with my daughter for a dress. The ypung saleslady was in alone. People were having to go into rooms on their own. She really was polite to everyone doing her best. There was a dress my daughter saw and the signage was 29.99 with a tiny from. The manager came out from break and was so rude. When questioned by sales person she was very rude to her and us. She was even saying loudy that is retail as i left adressed at me. She also in front of us told staff the company would red flag her if she had of done it. So unproffesional. This is not my first bad review for this store. I was hoping new staff hopefully improved customer service. Nice clothes whats up with customer service Eclipse.