06 October 2023 12:39
BED BUGS. Woke up covered in bites and found one in our bed. We weren't even given a full refund for the night we stayed in a bed bug infested room. Absolutely do not recommend staying here
27 September 2023 22:08
The location and included parking were great, but the room is dated, with dirty old carpet and a heater and air conditioner with filters that have never been cleaned and blow filth on you. The bathroom smelled strongly of mold/mildew, and we came back to our room filled with a strong pot smoke both days.
I'm not sure this place is mostly a hotel or simply a cheap apartment downtown. We felt like we were intruding on a family neighborhood rather than staying at a hotel. I'm not against having a mixed building use like this, but would like to know beforehand and to have the permanent residents with their own private spaces and perhaps a courtyard for children to play.
Our experience here was dirty and awkward.
26 September 2023 6:16
AVOID AT ALL COSTS.next day in the morning you would say I should have slept in the street but didn't book a room in this dumpster.
13 September 2023 8:39
Stayed here for a night. Room was clean and had all basic amenities. Bathroom was also clean. You get what you pay for so it was very well worth the money and overall our stay was good.
14 August 2023 6:37
I was pleasantly surprised by this place. It's an older building and looks a little skuzzy but the inside have been updated and the beds are SUPER comfy. Everything you need (grocery, LCBO, downtown) is walking distance. A perfect place on a budget
24 July 2023 17:57
Sorry, very bad experience. Room was very smelly and we asked to change our Room but they didn't agree on it and just gave some temporary solution for the smell. I would not recommend this hotel at all.
19 July 2023 7:03
They are fraud.they just cut money from accounts by making wrong bookings
I am suggesting everyone not to book them if you want to save your money.
The manager of this place is so unhelpful
Their employees dont know how to book and just want to deduct money from people’s account
Please don’t stay there
15 July 2023 9:14
Check-in took a very long time.

Then our room smelled like cigaret and they won't do anything about it, not even a discount.

Breakfast was also disapointing.
19 April 2023 17:47
Very ghetto place. Cops positioned 1/2 block away. Desk staff is nice but basically hiding in the dark with the doors key locked from the inside to their ‘lobby’. Make no mistake, this is a strip motel.
Across from a cannabis retailer. Ghetto neighbourhood with low Inc building next door. Many unsavoury looking male youths loitering in the halls out numbering their female sketch companions by about 9-1. Let’s just say moving the furniture against the door once you’re inside is a wise move.
07 April 2023 11:10
My most disappointing booking ever. Carpet soaked near the bathroom. A/C so loud we had to turn it off to watch TV and sleep in high 20C temps. There was no continental breakfast with one hour left to pick one up. There was no manager at the desk. Parking lot covered in sand.
29 November 2022 4:44
Internet doesn't work, rude incompetent staff, tub drain was broken and tub wouldn't stay full, don't stay here.
17 November 2022 14:01
Good location, 20 mins walking distance to parliament hill.a transit stop nearby.but false advertisement. There is absolutely no continental breakfast unless you consider a bag with yogurt, a juice box and a tiny muffin is considered continental breakfast. Last Sun, the muffin was not included. Complain to the staff, the front desk said this has been the way for three years now.due to so called could mandate. Complained to Choice Hotel. No help. Be aware you gonna pay 150.00 a night without breakfast. The facility is also aged. Wifi on and off, almost none exisited
07 November 2022 8:41
The staff member at the front was excellent at his job, very friendly person.

The room had a STRONG urine and cigarette smell. We booked the room for two nights and stayed one night only and will not be returning.
07 November 2022 1:54
The staff member at the front was excellent at his job, very friendly person. The rooms were clean, quiet, and the bed had a memory foam topper which made it more comfortable. It's also located very close to Byward Market, you can walk easily. The only thing that was a bit weird were the kids loitering in the stairwell at different locations watching a soccer game or somthing on their laptop.
30 October 2022 9:28
C'est moyen pour tout, la prochaine fois, j'irai ailleurs, plus près du marché By!
Ce coin de la ville semble plus ou moins sécuritaire!
29 October 2022 4:13
STRONG URINE SMELL - · Bathroom REEKED of URINE which permeated the whole room (also doors were really grimy - yuk), we spoke to other clients who had the same experience. Desk clerks seemed aware of the urine smell problem when we brought it up to them but did not offer any compensation. We stayed one night only and will not be returning.
28 October 2022 21:52
I stayed here for a night and it was just perfect with their great service and its reasonable price. The receptionist was very kind and funny. The room condition was great and especially I loved their A/C working perfectly. However it is not located in the safe district as long as a visitor from the other city feels.
22 October 2022 5:18
The staff was friendly and provided good service but it’s not quite a place if you are looking for spending time in luxurious room.
16 October 2022 21:10
Hotel ideally located 10 minute walk to ByWard Market. That's all that's good about this place. It was hilarious to be told by the reception a charge of $25 will be added to the bill if you smoke/vape in the rooms when the smell of hallways/room make a fishmarket smell like roses! I also chose this place because breakfast was included. Look at the 3 items in the doggy bag.i was with both my children and this conveince was a joke. Also, we are in 2022.no coffee included in the room!? !
16 October 2022 13:36
This area is pretty dangerous, has homeless people. The room I live in has ac noise all night across, so bad.
06 October 2022 4:52
They are scam, dont go this place.they are stealing from you. If you have money to get scammed please feel free to book
29 September 2022 7:37
Pros:
Close to major attractions.
Decent rooms.

Cons:
Breakfast is a small basic muffin, orange juice box, over extracted coffee and a small yogurt cup. Think sending a small kindergartner off to school lunch.
Bad neighborhood (drugs being done on the street).
Several of the customers were shady.

Overall:
Pick somewhere else.
26 September 2022 14:49
Nice room but very noisy neighbors, I couldn't sleep before 4 am and they still active. Beside there is no room service as long as you occupied the room
19 September 2022 19:07
Our stay was decent. Not that special. Rooms were not super clean and there are a lot of homeless people in the surrounding neighbourhood. Nevertheless, our stay was okay.
31 July 2022 5:38
I was there only one night and two days and everything was fine. Clean bedding, clean towels. I really don't know what people expect from low cost hotels? For me is important to be clean not new. Employees was super friendly and ready to help in any minute. I was reading previous reviews and some people was writing that they didn't fill safe. Personally i didn't have any issues about security.i only can say Thank you guys I'm giving 3 stars because owner can put little effort and do some updates in rooms like painting.for everything else
22 July 2022 20:51
It seems they have a standard operation going on to either charge more and make the guest panic that they would think it would be hard to find available rooms in Ottawa. When we went to the reception they told me the booking was canceled. I did check my reservation and it was there. They just wanted a higher book price I am pretty sure will be charged like a 5 star hotel. Also the non smoking room, reeks with cigarette smoke and the room is very stuffy. Imaging staying there for 2 days with your family definitely would not recommend. Air-conditioning equipment probably have not cleaned for years.

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