Edible Arrangements

I was happy with my ability to order what I was looking to send on line and happy with the time of delivery the next day. However. I had ordered a feel better celebration dipped fruit bouquet that had a chocolate "get well" bonbon in it and a "feel better" Mylar balloon attached. When the recipients sent a picture of what they received the bonbon was deep into the base (hard to see) and the balloon said Happy Anniversary. I was disappointed by this and called the store. They said ya sorry and they would refund the cost of the balloon. In the end they were going to deliver a new balloon later and apologize. For the money this bouquet cost I was disappointed. The person I was sending this to has had a difficult surgery and my intent for something special was somewhat diminished.

Thank you, Jeff. Immaculate service and flawless delivery. You made my two aunt's happy and the edibles where yummy and the presentation simply spectacular! Cheers for a job well done!

I ordered an arrangement for a birthday gift and everyone was so impressed! It was beautiful, delicious, and fresh and the price was so reasonable.the delivery service was fast and reliable, we will definitely order again! Great for all occasions! Thank you everyone!

The -240 Bank Street location is the go to location. They are committed to their customers needs even when that need is urgent and the delivery driver and staff end up having to stay late to help get your gift to where it needed to be on time (cause mom life is crazy and I always forget EVERYTHING) Thank you for jumping to help and you did all of it with a smile!

Choc strawberry arrangement very underwhelming for V day. Strawberries were tasteless. Add hefty delivery charge ($19.00) left this customer with a bad taste.

I will NEVER order here again. I ordered an arrangement on Feb 3rd, 2023 for a delivery date of Feb 13th, 2023. My order was $207.42 worth. The order was for my 84 year old great aunt who lives in a condo around the corner. I check my order on Feb 13th and it claims that the order was still being put together. I call this morning at 8am, Feb 14th, the woman says that the recipient wasn’t home yesterday. Meanwhile my 84 year old great aunt was home. I tell the woman that the order online says it’s still being put together and then she claimed that delivery was never attempted the day before. Here we are today, driver comes at 6: 45pm doesn’t even give my aunt enough time to buzz him in. He drives away. She books it downstairs to try and catch him with her walker. She doesn’t and she calls the store. They then claim that the delivery will be there before 8pm. So now my aunt is sitting in the lobby of her condo from 6: 45pm - 8: 00pm. She has asked me never to order her something again because it was very stressful for her. The store manager has offered a full refund which I have accepted. But the embarassment and stress it has caused my great aunt is absolutely disappointing.

Here I am editing my review. It’s 8: 53pm, the store manager claimed the delivery guy would be there before 8: 00pm and my great aunt has just confirmed that the driver has arrived. He told her he called her landline 4 times and she didn’t pick up. First off, I never gave edible arrangements her landline, they have her cell number. Secondly, she was sitting in the lobby with her cell phone in hand texting my mom and I. I’m disgusted. Absolutely disgusted. If I didn’t live in Toronto I would have gone over there and delivered it myself. Not enough words to describe how I feel right now. Your store should be embarassed of yourselves. The kicker, the driver told her he’s a perfectionist and does his job well. I laugh. Time for a performance review.

Have used their services twice and have been amazed both times! Great, courteous and personable customer service. Placing my delivery order was a breeze! Thanks again

Absolutely amazing service. Jeff could not have been more efficient and friendly. Delivered product amazed everyone. Thanks so much Jeff and staff.will definitely be back. Your great work and customer service is award winning.cheryl- Kelowna BC

Very friendly staff! The person at the counter made my order quickly even though it was close to closing time. Will come back for sure!