Eglinton Town Center Health Clinic

Worst clinic, they take appointment only when the sign says walk in - I was so sick and needed to see a doctor and they wouldn’t see me, eventhough the waiting room was empty - so frustrating when you aren’t feeling well and the front staff was not helpful. Maybe change the sign and make it more prominent that it’s not a walk in

Very Greedy practice! Operating as a Business and not as a Clinic. This clinic's main purpose is to swipe your health card. The appointments are NEVER ON TIME. You still have to wait an hour to see the doctor and it is all very rushed. They booked me for an appointment - had me wait an hour just to give me a ONE WORD ANSWER for my test - this can be done over the phone.

Clinic indicates it is a family practice and walk-in. Took a child to see a doctor and was told appoinment only. Change your sign to let people know not to waste their time if walk-in's are not accepted.

Excellent Staff, very professional from the time I checked in with the Receptionist. Could not be happier with the visit. In to see the Dr in roughly an hour, yet staff apologizing for the wait. This is my first visit to a Walk in Clinic in probably 10yrs or so. Dr was great.
Thankful for the excellent care.

Literally the worst possible experience. Came with my mom one day, they don't take any more patients after 2 pm. Came in on another day, they don't take anyone until 4: 30 pm. Came in at 4: 30pm, they found another excuse why not to see you. Horrible service. They do everything to NOT help you. They are only interested in Covid, if you come with any other question, they are not interested. The worst walk in clinic.

I visited at 10AM opening and this doctor had her admin notify me she will not see my son, claiming they are not a walk-in clinic they only see patients booked. Claiming the sign on the clinic is old and they do not see walk in patients.

Waiting time is to much. They don’t follow the appointment list. Every single time we wait minimum 1 hour extra. Also their system is always down so again every single time we needed to fill the form.
On the other hand the doctor is doing her job very well.

Very clean and organized space. Very friendly and supporting staff. Doctor Muthulingam is very caring and attentive to her patients.

I had a minor accident from work and wanted to come by to a walk in clinic to make sure my my hand is alright and didn’t sustain any serious damage, this clinic was on my way home so I decided to come by and get my hand checked. Waited for about 10 minutes only to be told they are “not seeing patients”. Didn’t even care!

Dr. Muthulinam is the most personable and caring doctor I have every met. She has been there for my elderly parents and I. Always available and continues to follow up on their needs.