07 January 2024 19:44
Mr. Wang did a great job in initially diagnosing the problem and subsequent repairs. His genuine smile put us completely at ease. We are so grateful that he was willing to put on his shoes when he walked into our home. There were no glitches or setbacks when he repaired our dishwasher, which shows how knowledgeable and capable he is. We would highly recommend him to any of our friends or family.
07 January 2024 11:17
The tech was very knowledgeable and professional and fixed my refrigerator issue and it is running great now. Excellent job, I am very satisfied with his service.
06 January 2024 21:24
I am very satisfied with your service. Your service staff are very polite and do their job efficiently. I also love it when you text me with information about your arrival and updates. Really great service.
Thank you very much and I admire your professionalism.thanks again,
06 January 2024 4:27
The technician was very polite, knowledgeable about the product and respectful of my property.
Thumbs up for him! !
04 January 2024 7:37
The technician came by appointment, was very professional and friendly, found the problem and fixed it immediately. Highly recommend them based on my experience.
03 January 2024 18:59
The technicians were very professional, efficient and courteous. During both visits, he answered questions and was more than happy to share his expertise.
02 January 2024 10:04
The repairman did an excellent job replacing parts and repairing the drawers on my new warranty unit and prompt delivery!
31 December 2023 16:49
Very slippery to deal with. Took a month to fix the issue with the pump, the repair was very expensive, and then broke the control panel during the repair, which was fine before they came! They then refused to take responsibility for the damage, didn’t return phone calls etc.
Save your money and energy! This company is a mixed bag - sometimes good, sometimes not. I wouldn’t recommend finding out which it will be!
26 December 2023 3:26
Bob is an amazing technician. Very punctual which I rarely see in this industry. The technician usually comes at the end of the scheduled window, but not Bob! He came right from the start. Very rare and great to see. He was also very polite and quickly diagnosed the problem and sorted it out as if he had never been here, keep up the good work. Let him come back anytime
24 December 2023 14:53
Awesome - showed me what each step was. Tips for avoiding future problems are discussed. Most appreciated. Thank you!
20 December 2023 21:26
Courteous and swift. Thanks for calling ahead to inquire about arrival time. Clean job and correctly explained what was fixed. Every effort is made to resolve issues and additional content.
22 November 2023 7:51
My Bosch fridge had whinning noise from the condenser fan due to ice build up. Elite appliance service sent their tech and diagnose that the freezer door rails were defective and not closing the door fully. The tech quickly found the issue and ordered the appropriate parts. He not only diagnose the issue but gave tips on prolonging the life of the fridge. The turn around time was fast to ordering the parts and repairing the unit. The tech was professional and masked up. Thanks for the speedy repair.work order number: 527476
21 November 2023 0:34
Worse service I’ve ever experienced and my appliance is still under warranty. I’ve been waiting for 3 weeks to get my compressor replaced. They are so disorganized and no one I speak to knows anything.
19 November 2023 1:39
Great service. Linus was very efficient and knowledgable. My refrigerator runs perfectly now.
08 November 2023 14:10
David was professional, courteous and quickly diagnosed the problem with our oven. We needed a new igniter and he replaced it for us.
07 November 2023 18:20
Edward at Customer service was very patient and helpful, took time to listen to my issue, and wrote down for our tech, Melive. He came with the correct parts needed for our refrigerator. Great work!
04 November 2023 19:13
Derek was able to give me a trustworthy diagnosis and fair quote for parts/labour for my Samsung washing machine drain pump repair. No hidden fees, big thumbs up!
02 November 2023 23:52
Your technician took the time to make sure there was no damage and was very professional and prompt.

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