Ellesmere Village Dental

Please DO NOT go to this clinic! They will scam you the moment they know you have insurance covered. They seemed to be very nice to you in the beginning and will scam you into doing all the dental exam, x-rays, etc. I was naive and just went with what they suggested. My bills summed up to $600. They even told me that I needed 4 different appointments to clean my teeth, on top of $600. The hygienists did not do a good job. Lisa Maw - the admin was very rude (i.e changed her attitude to me completely) after I asked her to send me the records so I can go to another dental clinic. Save yourself time and money by choosing another dental clinic!

Very bad service-This dental office main objective is making money and they dont care about the service

I did not have a good experience at this dental office. I initially booked my daughters for a cleaning but they did not receive a cleaning the first time we went there instead a comprehensive exam that I did not ask for. After the fact I was told that the procedure may not be covered by my insurance as it is only covered every 3 years and I may have to pay out of pocket. I was taken aback because I should have been told this before hand. I’m my opinion they are not transparent and out of pocket costs, insurance coverage etc should be discussed and agreed upon before any services are rendered. I will not be going back to this dental office.

Most people don't like going to the dentist but the staff at Sheppard Village Dental create such a positive experience for their clients, you can't help but have a pleasant time! From reception to the hygienist to the dentist, every single person I had the pleasure of interacting with have been nothing but helpful and kind (and funny). I haven't been to the dentist in years and I knew I needed some work done but I had budget constraints. Their team was very understanding, creating an outline for me on what to prioritize and even offered payment plans for the services I had to pay out of pocket. Mel was my hygienist and she was amazing, very transparent and informative. She was in high spirits at 7am on a Saturday when the weather was -25 degrees! She made light hearted conversation and finished my cleaning painlessly and faster than I expected. Dr. Madhosh was my dentist and he was amazing too! He was very delicate and thorough, always making sure I was never in pain or discomfort. Any feelings of intimidation I had went right out the window as he cracked a couple jokes, I felt very comfortable and not judged for avoiding the dentist in previous years. Thank you Sheppard Village Dental for making my trips to the dentist the most enjoyable experience, I look forward to continuing my dental journey with you!

Dr wong and the hygienist (can’t rmb her name) made the experience welcoming.

Can’t say the same with Dr luka. He made an inappropriate comment about the saliva in my mouth that made me uncomfortable.

For that reason alone I have made a decision to never return. Also I feel the reviews aren’t genuine here due to the fact they bribe you with giveaways/treats for 5 stars

It takes a village to care for one human being and their standards of care is literally within the title. Each member at Sheppard Village from a simple hello at the front desk to the dentist provide outstanding care and support towards their clients. If you’re looking for a 10 out of 10 experience Sheppard Village is for you. Thanks to all of you for your amazing care and support.

After my procedure I was served the best coffee in my life. Thank you Andree.