17 September 2023 15:35
I had a great experience. Definitely improved a lot compared to my past experience. The young security guy was very polite. The officer who did my paperwork provided clear instructions and everyone I interacted with did their job quickly.
02 May 2023 5:22
A few days before the second round, when the voting period was reduced from 5 days to 2 days, the consulate employees, who are our so-called representatives, did not even think about the citizens living here and object. Is this your love for democracy and homeland?
19 April 2023 20:06
I applied for a visa through this embassy and consulate.
The staff were helpful and they answered my questions over the phone every time I called them. I also truly appreciate them understanding my situation coming to them from another city.
26 March 2023 14:48
We have a wonderful, well-preserved historical building. It was a very nice visit. Turkish Hospitality was very good as always. In memory of our visit as the Curling Men's National Team team.
08 March 2023 16:46
T. R. I went to the Ottawa Embassy to change my address, and the staff carried out my necessary procedures politely and quickly.
04 March 2023 21:27
Thank you for your help and taking the time and having the patients with me, really made my day Izet,
26 December 2022 2:19
Très mauvaise service, mon fils se présenté aujourd’hui car on lui a donné un rendez-vous pour régler des documents concernant le service militaire il a du s’absenter du travail et son père aussi, en arrivant la bas on leur dit qu’ils ne peuvent rien faire pour eux il faut qu’ils reviennent à Montréal pour faire le processus, (in est a 2h de Ottawa) pourquoi avoir donner un rendez-vous alors
Tres impolite
24 December 2022 8:13
This is the worst embassy that ever existed! The worst people work in this place. Extremely rude staff! Very uneducated people staff very dirty and smelly even though the glass I have never in my life met such rude people never ever going to turkey if this is how all the Turkish people are. The women with big eyes and the fat guy are very very very rude I really hope they can see this and actually do something about their ugly attitude I feel bad for their families like if you hate your job so much go work somewhere else.
28 October 2022 2:11
The whole stuff need to take course on customer service. Most of them are rude. Never go to Turkey
21 October 2022 4:27
My experienced was very bad because the reason am non-Canadian passport holder and I applied for Turkish tourist visa for two weeks via online to Turkish ottawa Consultnt office I submitted application online after that I booked appointment I went there and given all documents including passport, insurance, hotel booking, bank statement etc all papers but they didn’t receive my back home passport I said if my visa approved then Do I need to come again to submit only for passport as am living in eastern side from Ottawa about 5 hours drive? Why not receive it now in case if u refuse my visa then but unfortunately they didn’t receive my passport and said to me call after 3 weeks to given number then I said okay let’s try in that way well after 3 weeks I called the given number of consulate office Ottawa first they didn’t pick my call I tried almost more than 14 times in working hour about two hours then I waited more couple of days and called again on same number and the lady picked my call luckily but talk very rudely said to me wait a few seconds then I was on hold call and about waited almost more half an hour and the staff was talking and laughing which I could hear on phone but they were not talking to me about my visa status then I canceled my call and call back again then didn’t pick again next day I called back afternoon then one guy picked my call and said your visa is approved and come to submitt your passport well I said thanks to you for ur service which I waited a lot & next day I went there again to submit my passport and waited in the waiting room & their service was too stupid and At that time I wanted to go to toilet but the staff member said I can’t use toilet I said omg you guys don’t have any humanity I was so shocked and uncomfortable at that time to submit my passport and it was morning time I said can u stamp visa on my passport at the same day and collect it today is that possible & given me back today because I have to go back home it’s very hard to come to collect for passport again the lady said it’s very busy day so u can collect your passport next day by morning after that I came back home then next day I went there to consulate office to collect my passport when I went there the staff said wait for few minutes and I waited two hour and 30 minutes later the lady who was sitting on table last two hour just using her phone but didn’t give better and professional service to visitors. At the end I want to say to senior officers and ministry of foreign affairs of Turkey kindly improve your system first of all now every country has Evisa service why u don’t implement this update system and secondly give better and much much need to improve your staff in Ottawa and other countries where u have Turkish consulate offices. Thankyou
Regards
Ahmed
Eastern Ontario

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