End Of The Roll Flooring Centres - St. Catharines

We are so pleased with the customer service because they are honest, pleasant and hard working. We love our Luxury Vinyl Plank flooring. Absolutely perfect!
We had end of the roll install the flooring and the workers they hired for us did an amazing job. The amount of craftsmanship is shown by the end result.
Thank you so much!
Highly recommend products and installation.

Probably the least helpful woman I’ve ever met. Attitude from the second I walked in and continued to talk over me while I tried to explain what I was looking for. Spent less than a minute there because of the attitude from the woman working there.

Neil and Bruna Buonocore - we recently had the pleasure of dealing with Mark and his crew at End of the Roll, St. Catharines and had an amazing experience from start to finish. Mark was very informative and was more than willing to give as many samples as we wanted. His pricing was the best in the region. When his installers came they were professional, clean and took their time to make sure the job was done to our exact standards. Thank you and we love our new plush carpet!

Great people there and explain things to you and what u can do if some situation doesn't work out.

I purchased carpet through End of the Roll 2 or 3 times now, and I'll come back again. Can't beat the price or service. We were less than 3 weeks from walking into the showroom to having the carpet installed. Good selection, knowledgeable people in the show room Mark/Jenn. Friendly estimator (Gary), and the 2 installers are fantastic, they have things down to a science and know exactly what to do in each situation (transitions etc.). Just over half a day for an entire basement. I've had nothing but great experiences with End of the Roll. Oh and they list their prices in the showroom including installation and underpad so you know exactly what you'll be paying before you choose a carpet.

I intended to write this review a long time ago. During COVID when labour was short, we had End Of The Roll come to install carpet. It turned out that the sales person sold us the wrong product and it didn't match what had been installed in an adjacent room earlier. There were also issues with the installation itself. Mark asked zero questions and made no excuses. He acknowledged things were not as they should be and corrected the entire project. Rare to have such great customer service. Stress-free experience despite the hiccups. I highly recommend End Of The Roll Flooring -St. Catharines for your next project!

Always a great price, in-stock, great installers. Have dealt with the manager on Bunting rd over several years.great people. Thank-you

Jen is a wonderful, Helpful, and Very Knowledgeable. She didn't pressure us and let us be until we decided on a floor. They are inviting and never once made us feel unwanted. Very Courteous. Her installers Mike & George are a great team together, very clean and knowledgeable on there work. Respectful to each other and the Valued customer. I will be back for further purchases. EOTR ROCKS.

Mark the store manager went above and beyond to make sure we were extremely satisfied. Best For flooring, check them out if you want the best service.

Great Value, Five Star Service:)

Excellent experience getting the flooring I needed at End of the Roll for our living room and master bedroom. I dealt directly with Jen and she was personable, knowledgeable and very helpful. Thanks so much Jen! Also, thanks to Mark for helping to get the flooring into my truck. Highly recommend for customer service and product!

My husband and I purchased our entire home flooring from here and have had a wonderful experience so far! Staff is very informative and friendly. They helped us find exactly what we were looking for, for a better price than we expected. I would definitely recommend purchasing your flooring here!

I’m replacing the oak strip flooring in our house with vinyl plank flooring. After selecting the best colours for us the staff were very helpful with installation tips and arranging a delayed pickup timeframe.

Came to measure when they said they would. Same for date of installation. A no hassle experience. Would use End of the Roll again.

Outstanding and accommodating service from sales to measure to installation. Extremely professional installers, thorough, pride of workmanship and spotlessly clean when finished.
Highly recommend!

I was there on New Years Eve, I asked if they could cut a piece of carpet, he said no there are children in the store it’s too dangerous. Once the children left I asked if he could do it now and he said no, the machine is too big and I’m not bringing it out you’ll have to wait till Tuesday when we open again.

I then spoke to another gentleman and he also said he couldn’t and wouldn’t cut the carpet because it’s New Years Eve and he wanted to get out of there early because it was also his wife’s birthday! Mind you it was 12: 30 pm and they were open till 4pm.

That is terrible customer service and bad business. I called ahead of time and asked if they can cut carpet and he said yes. I drove 45 mins to get to the store and when I said why did you tell me on the phone that you could cut carpet and he said oh I didn’t know you meant today?

What does the day have to do with it, you’re a carpet store and that’s your job is it not to cut carpet for customers? I will never shop at your store again, nor will I ever recommend your store. Horrible customer service!

Mark and Jen were amazing at helping us choose flooring and carpet. The installers were prompt and very friendly. Go to End of the Roll St. Catherines for all your flooring needs!

When placing an order be careful with price for installation. I paid close to $400 for one hour job.

Live this place. Great selection of flooring knowledgeable staff and very reasonable prices.

The pricing was very competitive and Jen was very helpful. We had 3 rooms done with new carpeting - the living room, master bedroom and the basement. All 3 rooms had old carpeting and underpad that had to be removed (including closets). The installers Mike and George did amazing work! They work so hard with no breaks. They had to move many heavy pieces of furniture. There was a small mishap with one of the glass doors on the entertainment unit in the living room which they replaced the next day. We love the new carpeting and would highly recommend this company! Thank you for a job well done!

Jen is awesome to work with. We are very happy with the rugs and runner we recently got. Their pricing is reasonable. We will go back to them when we need to change rugs, flooring and carpets.