Enterprise Rent-A-Car

Anyone who can say a bad word about
Upperjames location must be crazy!
I have nothing but great service from them and will continue to rent from them. The fact that they offer insurance for the term is a total bonus. Anyone who says they are anything but great is telling a lie. They go out of their way to accommodate your needs.
I rent from them all the time and will continue to do so! Their service goes above and beyond.i would give 6 stars if possible. I would recommend them to everyone.i can't understand how anyone would be unhappy with their service. Like i said, i can't see how anyone can be nothing but satisfied with their service.

Said they had a car ready. Got a ride from 1 hr away only to be told they don't have a car ready till next day.

Great place to rent a vehicle staff are friendly and helpful no problem getting the type of car we wanted.

Amazing service fast and reliable I would recommend them to whoever is needed a car I had a Kia Soul 2022 and was from Quebec beautiful car didn’t want to give this back.

I really like to come to this place every time I need to rent a car, the service the offer is wonderful, they make you fell at home! …

I am a regular here thanks to the prompt, professional and kind services offered by the staff here. But what makes the experience that MUCH better and memorable is when dealing with Joel, the assistant manager. He's very personable and helpful, when I need a car I prefer to deal with him as he always goes above and beyond. Be sure to visit him when you need a car or have any questions, he will have them answered promptly and accurately. Super happy with his services and I will continue going here and dealing with Joel, thank you again my friend.

I have been renting cars from this branch for a while now. Every time i visit, service is always incredible especially from Mitesh. He is very friendly guy and always helps with any problems during the booking time and picking up vehicle. I would suggest this everyone to visit this branch once as the management and team is much better than main street branch.

Excellent service! It was my first time renting at enterprise. Very economical and employees were very helpful especially Rajat Das and Alex on Upper James location.

I am regular customer of enterprise Rent A car of upper james and I never disappointed all the staffs very polite and professional and Carrissa is excellent as before she did her best and definitely this is my only place for rent a car and I will recommend it to my family and friends

Even though the first car they gave me was way too small, it was a car. But they suggested I call them in the morning, because they could get me into something bigger. The next day, I received a much better fit for my needs, around noon.

If we could give a higher rating we would. This is by far the best car rental service we have been to. One of the biggest reasons for our continuation of going to Enterprise is because of the manager, Corissa.
Corissa presents the highest level of customer experience, professionalism and kindness. She is very personable and very good at what she does! Every time we go there, our favourite vehicle is prepared nice and clean! The experience with her keeps getting better and better, which is why we will drive that extra 20km just to go to this location to rent a car!
Whenever you are haded to Enterprise, ask for Corissa she will give you an unforgettable experience!
Thank you so much for the great service as always and we will continue spreading the word.

I am a Chinese customer. I have been coming to Jay at this location all the time. Jay has been of such great help to me and to other Chinese people in the community. Jay speaks Chinese perfectley.such a nice guy, kind, helpful, funny, understands Chinese culture and humour sooooo well.glad to have one like him for the whole cummunity. Way to ho Jay, and keep awesomeness.

Great people to deal with fast friendly sevice I have used there service before and have had no issues

Rented a car and had a pleasant experience when I first got it. Super attentive and explained everything throughly. We ran into my issues with the car. Upon return, Eloha was super kind and addressed my concerns swiftly. Definitely would use again after the customer support given to me!

Avoid Avoid Avoid.
The worst experience I have ever seen. My personal car is a minivan had a hit and run accident on Wednesday and this car rental promised me to get a minivan after 6 days from the accident on Monday as they don't have minivans at the moment!

I went Tuesday instead of Monday after they promised me to get a SUV and when I came they said we only have a Sedan Toyota Camry.

I refused to receive the car. I will make a complaint against them to my insurance company and also through the consumer protection in Ontario.