26 July 2023 0:22
I had my car's catalytic converter stolen and was able to pick up a rental here.

Thane and team were very kind and professional. I was able to leave with a vehicle fairly quickly and it was easy to reach them and ask for an extension.

Thank you for a positive customer experience.
19 July 2023 11:08
Vlad is a great yong gentleman who cares about customer and very friendly helps the client.

I rented 2 cars: chevrolet trax and Honda civic the time that they were short in cars but helped me at the end minute. Assured Auto body shop gave me very bad service and so poor customer service but Vlad paid attention and provided very good service. Chris is such a nice person and helpful as well. Thank you and I highly recommend this location.keep the nice job up and cheers

Keyvan
14 July 2023 8:50
Worst service by the assistant branch manager Krish Gudhari. Was talking in other language and shows a rude tone to customers.
04 July 2023 18:29
We Used this located a couple of times. Very friendly staff, manager Kris guduri Excellent customer service, reasonable rates. I highly recommend this place.
22 June 2023 21:47
I called them to resend my receipt since I didn't get my receipt in my email after returning the rental car. Someone in the store picked up the phone and I told her my inquires. Then she put me on hold for 30 minutes and never get back to me. I redialed the number again, they just hung up my call. Very disappointed. I don't know why it's so hard to resend the receipt to me,
10 June 2023 21:23
Very bad experience! During my rental the handle came off when I tried to open the door and the company blames that because the car was in my possession they want make the claim. It is evident, that something was wrong with the handle before. Obviously they don't care about the truth and the customer. There was not even a slight attempt to try to support, understand, and solve the issue. Make sure you check every inch of the car before you rent because this place rents cars that have hidden issues! And they will charge you after something breaks!
Awful!
02 June 2023 9:52
Used this located a couple of times. Very friendly staff. Always trying to meet the customer's needs. Quick check in and out.
28 May 2023 2:39
Great rental experience! Had a car and was able to upgrade to a nicer one at minimal cost:) thank you Rasika!
08 May 2023 20:12
Rohit is a customer centric, understanding, courtesies, makes sure he makes me happy with either choice of car or anything else. Must go place for rental needs. I'll go back again and again to this place for Rohit.
06 May 2023 16:07
Been renting from this location for almost a year, great service all around! Polite staff and good selection of cars.
02 May 2023 12:26
This is best car rental In Toronto! I had to rent their car for a month and they gave me a good rate! Thanks guys! You’re the BEST!
01 May 2023 3:10
The whole experience from start to finish was great, they were super patient and explained how the process worked in great detail. Everyone ai spoke to was really nice and very accommodating. They went above and beyond for sure, great place to go for renting.
20 April 2023 20:08
Profesional and helpful service.

My initial contact with a representative went really well in terms of meeting my needs.

Thank you Rohit for your patience and professionalism and amazing customer services.
25 March 2023 19:07
Nice staff. Reserved a car with winter tires. They did not give me a car with winter tires. Not great when driving up to northern Ontario.
15 February 2023 6:55
Needed a vehicle for almost a month when the engine went Kaput in my Kia - these guys were super good and took care of me. The only annoyance was calling every week to extend the rental but this was due to the dealership confines more than the rental agency.
Word to the wise and most people are no aware of this, if you rent for over 30 days and use you regular car insurance on the rental make sure you renew the contact at the 30 day mark or your not insured. Word to the wise!

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