Enterprise Rent-A-Car

Talk to someone online and they tell you it's okay to leave it a deposit cash. Drive all the way there to pick up the car the guy behind the counter says no great customer service Stratford

Terrific experience! My father and I were in recently for a rental and he was taken care of with attentive, warm, and welcoming staff. Emma took the lead in helping us and she was absolutely amazing. Professional, understanding, and she did a great job at making a rough day feel much better. Management has a great team, with a very good team atmosphere instilled. Keep up the great job Enterprise Stratford!

I've rented from this location several times and have always had great experiences and service. Well done!

I rented my vehicle from the US. Traveling for work, I came here today because my rental ended up with a electrical gremlin and I was hoping to switch the vehicle out for another. The staff was so exceptional. With no vehicles available, they brought my rental to multiple locations to get the issue resolved. The general manager Rachel is nothing short of exceptional. I highly recommend renting from this location!

Ever since they took over discount they have crippled the renting industry. Not open on weekends, no key drop facility, manager seems rude. Discount was open on Saturday and Sunday even half day but Stratford enterprise does not care. I have to go to Kitchener to rent cars. Competition bureau are you even listening?

My grandmother had a car accident recently and the insurance company she has got everything set up for us. The staff here had everything prepared down to my grandmother picking the car she was to use. One complaint tho, and this was probably an oversight or something. My grandmother was not made away of a deposit we were responsible for outside the insurance coverage (it was 150 or 250 I am not sure). A heads up would have been awesome as it caught both of us by suprise.