Enterprise Rent-A-Car

I have a rental with them through my insurance company. When I asked for winter tires, they claimed it would be an extra $20 a day for winter tires. Additionally they couldn’t put them on the vehicle I am currently renting for no reason. I shouldn’t have to pay an extra $20 a day to be safe in a vehicle expected to be safe. As far as I’m concerned I’d much rather total your rental then pay an extra $20 a day. Hope we don’t get snow soon or else you may have a totalled 2024 suv

Easy going staff. Positive energy and experience. Will recommend and go back in future!

Firstly I would like to say that the staff there is super helpful and especially Shweta who was handling my situation. I had got a small car then I ordered and understanding that she got me a perfect size sedan that was ordered in less than a day and she called to check up on me and was a brilliant asset of that store. I really appreciate her help and the clean car that they provided. Thank you once again.

It was an amazing experience- so supportive- Seile was taking care my work- he is outstanding, beyond my expectation— made me feel home, friendly yet professional— tried to adjust everything according to my situation— he did not let me feel alone by assuring me by being available at anytime- he would response. Very heartwarming.he provided me with a epitome and shining example of customer service-

Excellent made a woman's day she was asking for SUV. I was returning one.she was happy

I had to several times voice my concerns as a customer and advocate for myself when my car was in repair and I needed a rental to get to school. To get a rental with winter tires took a long time and they ended up charging me for winters without telling me eventually my insurance authorized it but it would have been better for enterprise to tell before they charge me. Similar to another reviewer my experience is that enterprise charges you and don’t let you know it is free money after all. If you rent with enterprise expect a rocky road and to always have to advocate for your self.

The best car rental i’ve every had, the was busy and he pulled it all together, steller result’s at the airport yqt, i will be back.