26 October 2023 6:46
These guys have a lot of very nice products for all over the home. The sofas are especially nice.
09 October 2023 20:53
Kody was super helpful in selecting fabric for the new sofa bed we bought. Happy to support a Canadian company!
17 June 2023 6:06
Thank you to the entire EQ3 team in Burlington who make it worth a drive from downtown Toronto. Special mention to Allison who is thoughtful and attentive and helped us purchase a great table and chair set for our condo (Hatch+Wren). Very pleased top to bottom!
28 April 2023 9:11
Just wanted to give a genuine 'shout-out' to/for Janelle Mann! I came into EQ3, with a very odd request surrounding fabric, with the propensity to purchase 'not' being high. She helped me with such authenticity; very remarkable indeed! I hope she is appreciated for her genuine efforts, professionalism and overall outstanding attitude with customers. She certainly left me with a very positive shopping experience for this store!
05 February 2023 8:22
Highly recommend this store. It has a large selection of high quality Canadian made sofas, you can review the extensive fabric selection and take a few swatches home to see how they look in your house.
The sales persons are great, they are there when you need help, but giving you some space when you just want to explore the store. The delivery was smooth and faster than expected.
Love my new sofa and thank you to Allison who helped us with the purchase.
23 January 2023 12:31
Great customer service and expertise. I couldn’t be happier with my experience and can’t wait for our bed to arrive.
14 January 2023 19:09
I’ve visited several well known furniture stores in the last few weeks. EQ3 exceeded every one of them in terms of the welcome I received, product knowledge, follow up communication, and value. Highly recommend.
15 September 2022 23:06
We bought a leather REVERIE 92" SOFA 6 years ago after paying lots of money for it.we kept the blanket on it most of the time as i didn't like the "cold" feeling of it.the couch started to peel in many places, not worth the money we paid for it.my sister has a leather couch and it looks great after 12 years!
16 July 2022 6:53
Worked with Jaclyn on buying a sectional for our basement entertainment area. She is, in the truest sense of the word, an exceptional worker who goes above and beyond to ensure quality service for customers. Not only was she prompt in her responses, personable yet professional, but she even designed mockups of our space based on the photos we sent. It was our first time buying a piece of furniture from EQ3, and it will now be our number one go-to when furnishing future homes. We will be recommending EQ3 Burlington (and specifically Jaclyn) to all our friends and family here in Windsor. Thank you for a smooth and pleasant experience.
01 September 2019 10:59
We had excellent service with Jaclyn. She advised us on many decisions to pick out many pieces of furniture for our new home. After purchasing she was still very helpful in answering all our questions and dealing with any issues in a very professional way. Jaclyn spent a lot of time with us. Outstanding service and outstanding quality furniture.
26 August 2019 14:33
Had a great experience yesterday. Went to the Burlington store and Chris helped us out. He was the perfect balance of being very helpful with thoughtful suggestions but not being overbearing and letting us take our time. We moved around furniture and tried endless colors until we were happy. The store was really nice, contemporary and modern furniture for fair prices, espcially for the quality. Its all Canadian made! Do give appropriate time for construction and delivery for custom orders. Overall, we were really happy with everything.
08 August 2019 2:23
Friendly staff, great selection and very reasonable prices. Don’t forget to check out their clearance items rack near the washrooms. Very easy to miss.
20 June 2019 23:57
Always a delight to shop at EQ3! Amazing experience again with the team at EQ3 Burlington. The only ongoing area of needed improvement is the check out process- always tedious and time consuming with manual entry of every product code. Plus side- more time with cool associates. Down side- hard to make EQ3 a quick stop with little people in tow.
21 May 2019 10:55
Excellent customer service. Chris was very helpful when we needed advice on leather colours and grades for our new couch, and all of the staff were very friendly. No high-pressure sales here, just good advice when we needed it. I like that the furniture is manufactured in Canada, so we are supporting Canadian investment in people and resources. Really looking forward to receiving our new sectional!
18 May 2019 22:09
Chris Benner at EQ3 Burlington provided outstanding customer service on my recent shopping trip! He answered all my questions and brought over different chairs to the desks so I could try them out for height. I had a remarkable experience shopping at EQ3 due to Chris!
08 May 2019 1:41
Love EQ3! Staff is beyond amazing. Big thanks to Chris for helping us with all our needs. We highly recommend this place!
29 April 2019 13:04
The showroom is okay.a little small and less inviting than most furniture stores. Staff were friendly but the price of most of the products seems outrageous. Still worth stopping in since there are numerous furniture stores in the area.
28 April 2019 22:36
Chris gave great customer service! Helpful and polite. Although I was purchasing only a small order, treated me with respect and as a customer I appreciate that. Wonderful employee. Rita
19 April 2019 2:28
Great selection of Canadian made furniture and very helpful sales staff. I visited the store last weekend and was impressed because the staff were available but not obtrusive. I returned this weekend to purchase not one but two chairs because the purchase experience was so positive. Thanks Liz Heike!
09 April 2019 13:15
I was looking for a few things and Jana took the time to show me many options and the variety of fabrics available. I left knowing I would be back and in the meantime Jana emailed me to let me know there was a sale on. I returned and made a purchase taking advantage of the sale.
22 March 2019 6:52
I love the EQ3 Burlington store! Always looks immaculate and organized. You get tons of great decorating and furniture placements ideas just by looking at their displays. Staff is very friendly and always willing to help. Shawn & Evans are simply the best!

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