ERIE ST CLAIR RADIOLOGY

Some of the security have no behaviors. If they don't like their job just go chang it.

The staff are extremely kind & helpful. Very friendly. We came on a busy day and you could see they were very rushed.
However. The unit is an absolute dump. I hate to be so blunt but shocked to see how gross the waiting room was. What a fresh coat of paint and some drywall compound can do to fix holes and walls.
It's been a long time since I've seen a medical building this rough.
Come for the kind & friendly staff. Not the dirty unit.

Sorry to be honest.

I was booked for my newborn’s ultrasound. They gave me the wrong time over the phone. When I got there, at the time I wrote it in my calendar they told me I had to pay $75 for a missed appointment and they kept arguing with me and husband. I told them that they gave a different time on the phone and that I got a call to confirm the appointment the day before and no one mentioned they were changing the time. This is the second time this happened the first time when I was pregnant when they claimed the appointment was at a different time and didn’t consider the time we took of work and my new born’s needed that appointment urgently. They have no customer service skills. There was another lady there who kept walking back and forth and also arguing with us. Very loud and unprofessional. I didn’t pay the $75 because I didn’t miss the appointment they made a mistake and didn’t want to acknowledge.

Tecumseh rd location- Receptionist was very helpful however xray technician was very rude. They had 20 minutes to close and it was just an xray however she was so panic, so rude and unhappy that we came for an xray. I will never gonna come here.

Receptionist was rude and was not understanding to any language barriers. She talked rudely to mum and didnt accommodate to any of her language struggles. Would not recommend for anyone.

I have used this facility for both of my pregnancies and I've had the best experience. The staff is amazing, friendly and very knowledgeable. I would highly recommend this place!

The technician Gordon was so amazing and respectful and just overall the perfect example of who to be in the medical field. Compassionate caring and respectful to others.
However leaving I had beyond the worst experience of my life here. I went in for my first ultrasound for my pregnancy which should of been an exciting moment for me but left in tears. The receptionist was unprofessional and extremely rude. She was bad mouthing me to staff very loudly the whole waiting room could hear. Super embarassing and a experience I will never forget thanks to her. I will be making further complaints. NO one should leave that clinic the way I felt today.

Horrible experience since my first 9 week ultrasound. First my due date was April 21, at 12 weeks they changed it to April 17 (okay, no problem!). Then they proceeded to tell my OB the following week at my appointment when he called downstairs (his practice is upstairs) they told him my due date was April 11th!? Most recently screwed up my appointment day and time. After they gave me an appointment slip stating that it was on the day I showed up. Not one bit apologetic. Then when I asked that day when my due date was.they said April 21. So the technicians do not communicate any updates on due date changes to the front desk or they don't change them in the system. My husband and I had taken the day off of work to find out the gender of our child (or so we thought), only to be disappointed and have to wait another 4 weeks. I do not recommend this place at all. There is one friendly and professional male technician. Other than that, I can say I won't be going back here for the rest of my pregnancy. Save yourself the disappointment.

Terrible experience, would not recommend and if your OB suggests you go there id ask for a different location. Staff are not friendly. Pictures were terrible and no compassion for spouse or significant other not being allowed! TERRIBLE EXPERIENCE!

I had Gordan as my ultrasound tech today and had the most amazing experience. He gave me so much information and was so nice to me and my boyfriend. I know sometimes spouses aren't allowed in to see the ultrasound, the technician can only share so much, but I wanted to share my experience as it was so good and I really appreciated their services today. They even called my Dr. Office to get bloodwork forms that were missing even though it was a hassle.

Worst ultra sound clinic I have EVER been to. The facility is very dirty, the ultrasound technician have all been very impersonal and unfriendly. Absolutely all of them should not be dealing with patients. I was diagnosed with HG and the ultra sound should have been one of the most positive and important experiences. This clinic has ruin that experience for me by repeatedly being rude and uncaring. Sadly I dread having to go here. If you can avoid this place, please do.

Not even worth 1 star. My wife had a Ultrasound appointment on 15th march @11: 20 Am and the staff was very rude. My wife asked multiple times that my husband wanted to see baby and attendant said no not allowed in very rudely manner.answer was it's hard to see baby my wife is in her 9 month how can it be hard to see baby. Will say and complaint it to doctor not to book us their for any further appointment. Even she shutdown her machine in 5 minutes my wife was asking question and she left the room this was very rude.she forgot to measure heart beat my wife reminded her about that as well.it was not a good experience. I do not know what are the money they charge to government. Government should start looking into it. We just wanted to see baby this would have take only 2-3 minutes for her but she said no
She expressed her disappointment at the time but technician was left she did not gave answer so at the time she requested but no answer so how can i express my disappointment at the time