05 February 2024 13:24
Recently bought a trailer for my ATV, extremely pleased with the quality! Chris was very easy to deal with. He was very professional, very friendly, and extremely knowledgeable. Wont deal with anyone else in the future!
26 January 2024 3:28
Just wanted to thank Chris for all of his help! He was extremely knowledgeable he answered all my questions. Can't wait to get our project started in the near future!
05 January 2024 14:06
Chris offered fantastic service to us. He explained everything perfectly. The trailer was ready for us to pick up on time and driving it home was great, even in a snow storm! The price of the trailer was the best we could find.
03 January 2024 19:10
Just recently bought my first trailer and the service was all around amazing. Chris was an amazing guy and very patient with us. Thanks again for such great service. I Would recommend this business anytime.
27 October 2023 11:57
Great to deal with Chris answered all my questions for my new snowmobile trailer, great product.
27 October 2023 6:54
Ordered a pontoon boat trailer in Aug. They said it would take 8 weeks to manufacture it. In ecactly 8 weeks I picked it. My first trip was north on highway 400 at 100 k/h with an empty trailer. No problem. It trailed perfect. Before loading my pontoon boat I had to make a few adjustments. All I needed was a 3/4 inch wrench. After loading I did not have to go far to my storage facility so cannot comment on pulling it while loaded. Front ladder was really handy.
08 October 2021 12:24
Good luck get anyone on the phone total of 20 mins on hold then call back get same treatment another 10 mins third time call i get fax machine
04 August 2021 20:04
They have good price but the guy smashed my hisband ‘s tailgate when loading batteries! Who will pay this damage!? Later sorry no damage From you I can’t not edit the above comment! Thanks Berry for helping!
27 July 2021 16:15
I purchased a Excalibur boat trailer several
Years ago. Great product AAA +
I highly recommend.
22 June 2021 3:36
Golf cart parts were in excellent condition. The gentleman who assisted me somehow managed to juggle 500 things at once while being friendly. Would recommend
31 May 2021 19:24
Customer service is horrible. Just for that reason I walked out and went with another manufacturer.
15 April 2021 0:09
Excellent services, would recommend working with these people to getting a trailer at a great cost!
21 March 2021 21:26
Very rude staff, do not deal with this Kris, there is a lot of trailer places and you will be better off there
23 November 2020 6:46
Very good buy golf batterys and trailer from this guys good pricing but need wait very busy lineup out door!
07 November 2020 14:32
Speak with Barry. Friendly, not pushy, & very thorough. Barry did what he could to make sure I purchased exactly what I needed. He never tried to sell me on anything that I didn’t need. This place is busy, so be patient!

Definitely will go back when I need a 2nd trailer!
30 October 2020 5:39
We ordered a ST12000 which didn’t fit first time. Excalibur refused to modify it! Instead they built a new trailer in record time and this time it fit perfectly. I can’t imagine getting that kind of service anywhere else.
Tows like a dream
26 August 2020 5:36
It was finally time in our life to put an end of the loading the canoe up and down off the Jeep. We need a trailer. Time spent searching the internet, reading reviews, examining real life trailers all lead us to selecting Excalibur.
We did have to wailt over a month upon ordering. The price was fair. Service was professional both on the phone and in person at the manufacturing site. The price of a spare tire and wheel jack were
way lower than we saw anywhere else. Chris even attached the licence plate and wheel jack.
The trailer is solid, hauls well and was not too difficult to adjust it
to fit our 15' 2" Swift, kevlar canoe.
We would like to have it given it a star rating of 4 1/2 rather than a 4; however there was a problem with the trailer's coupler. In order to insert
a lock, we had to wiggle a coupler safety pin through the hole to create a proper alignment. By the third canoe hauling trip, we decided to just
replace the coupler. It was less expensive for us to purchase a new
coupler locally than to make the 45 minute drive back to the factory.
28 July 2020 8:28
Terrible customer service. I purchased a trailer and called to schedule a pickup 9am Saturday which is when they open. Unfortunately since the representative wants to sleep in the earliest time I can pick it up is 9: 30. If you need 30 minutes to grab your cup of coffee then adjust your hours beginning 9: 30.
25 July 2020 22:15
I purchased a galvanized utility trailer about 17 years ago from Excalibur. This model has the type of gate that can support an ATV, and the trailer doesn’t have solid sides. I used half a sheet of plywood on the sides if needed.

The best advice they gave me was to go galvanized. Not a speck of rust on this bad boy. This trailer has been stored outdoors for 12 of those 17yrs. Winter, fall, summer and spring. Apart from a couple of wood floorboards that need to be replaced - I am absolutely impressed at the quality of this trailer. I would buy another one in a heartbeat - beauty is that I don’t need to bc it’s so well built!
20 July 2020 12:14
Amazing friendly staff. Trailers are all clean and you can with through the outside to see them
13 July 2020 20:08
Ordered a EXCBT1600 boat traler, was built on time and delivered as promised! We are really happy with the look of the trailer, it pulled home (2.5 hour drive) like a dream, was just able to pick up our boat last weekend fitting the boat to it went well. Today we launched and retrieved the boat for the first time, now we are new to boating but this trailer made it a dream to launch and to retrieve! If you have any concerns don't worry just buy it, a great investment we made!
31 January 2020 20:51
Very well built trailer. Drove up from Timmins to pickup our new utility trailer - Barry was very helpful and they had the best price. Well worth the drive. Thanks for all the help Barry.
30 January 2020 13:53
Bought 2 trailers from Excalibur (one utility and one snowmobile trailer) and we couldn’t be happier with the quality and price! Service is awesome too! Would highly recommend these guys for any of your trailer needs! You won’t be disappointed!
23 January 2020 12:57
Great trailer, great price.
Chris was excellent in getting me all set up and on my quickly.
Would highly recommend
22 January 2020 20:37
Great quality products and amazing service! Chris was so friendly and knowledgeable and he got me all set up and on the road in no time! I'm really happy with my purchase and will definitely come back for my next trailer!
13 December 2019 8:59
We found the trailer we wanted online and drove up from Ottawa to pick our new purchase up Monday - Chris was super helpful and the price couldn't be matched.

Chris had us up and out in 30 minutes! Well worth the drive. Thanks for all the help Chris.you'll see us again.
08 December 2019 17:23
Thank you so much for helping me.i was looking for trailer for my boat. Very professional People working team. Trailer is perfect for my boat and Great quality made here in our Country! So nice to drive it.it was my first experience to drive my trailer with my boat. Thank you so much for all your help.
02 October 2019 6:01
Bought a trailer from these guys and had excellent help from Barry trying to get the old rusted hitch cleared out.

That was a ton of help and really appreciated.
24 September 2019 1:07
Had an 7000lb axel break on me, they were very helpful and said they would install 2 NEW axels on the trailer. But only a week later my breaks failed, due to seal failure or over greasing. Under further inspection 1 axel is actually bent and both axels have severe spindle damage. There is no way the axels that were installed on my trailer were NEW axels. Thanks for trying to help but you guys aren't working on my trailer ever again. And I will never be buying another of your products again.
10 September 2019 16:08
Great service and well built trailers. I purchased a pontoon boat trailer and it was the best price around and works great.
09 August 2019 18:05
Purchased a small boat trailer, but by far, this is the heaviest, well built trailer that I have owned. Not surprised I see so many at the boat ramp. Tows well empty or loaded.
22 July 2019 19:04
Bought a watercraft trailer. Kris waited for me 45 minutes after closing to give the trailer. Excellent service, fair prices.
15 July 2019 0:08
This is the second time buying from this location. I have spoken to Kris on the phone and in person. My wife and I are very pleased with the prompt customer service and variety of inventory in stock items. We will definitely be going back and we would definitely refer them to everyone.
Thank you for the great service this time around again Kris.
13 July 2019 14:36
I wanted a specific trailer and called Excalibur, as they had the model I was looking for. It took over a week to get a hold of someone there. No one would return my calls. I had to physically visit their location in order to speak to someone and get a quote. When the trailer came, without even asking me, the sales individual at Excalibur registered it as a personal trailer instead of putting it under my business. I went to Service Ontario to get the ownership sorted out and was informed that in order to switch the trailer under my business name, I would need to pay taxes on it again! This was a $6,500 trailer. Not keen on paying taxes again. Needless to say, I'm very upset. I spoke with Excalibur and they offered no apology or resolution. I now need to involve my lawyer. I do NOT recommend this business. Trailer is great, but customer service is terrible. I will not be returning.
09 July 2019 2:39
Had the absolute best experience here buying a golf cart! Dustin was attentive and patient while we chose what we wanted. Definitely recommend Excalibur trailers!
24 June 2019 17:28
I wanted to say I have had such an amazing experience purchasing my first PWC trailer from here. I was recommended to visit this place as they are the few around the GTA that sell smaller PWC trailers for the BEST prices. From ordering it, to picking it up and having it explained to me by Barry one of the sales guys, has been absolutely fantastic. From now on anyone who needs a trailer I will always 10/10 times recommend these guys. They were polite, experienced and explained everything in detail and as well as took care of me and the rest of the customers in a timely and proper manner.

Exceeded my expectations.
28 May 2019 0:48
I called Excalibur Trailers for a few quotes for some custom trailers. I was talking to a sales guy on this. He said I will get it the next day. I called back days later asking for an update and he told me to go elsewhere with aggressive language. The owner refused to talk to me. Very unprofessional

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