Factory Direct
14 reviews 39 Orfus Rd, North York, ON +1 647-258-0440 www.factorydirect.ca suggest an edit
14 December 2023 8:51
Awesome discounts on must-have items. Good service. Shop online and pick up at the store. Close to Dufferin bus route.
23 November 2023 1:31
A place where you can get anything concerning household and office equipment for a less amount than the regular stores any a little defect that you won't notice.these are stuff that either did not pass quality inspection or rather refurbished.most times.but go there and find what you like.and come back to thank me.
21 October 2023 16:41
I bought TV almost a year ago and a week ago it started to flicker. Brought TV for a repair and got it for free (as it was manufacturer defect). All the process was smooth and managers were extremely helpful. I am not sure you'll get free repair in case you need it, but I am 100% sure you'll be treated well at this place! The crew will do all their best to assist you. Thank you Paula, Jason and all the Factory Direct team! Highly recommend this place!
11 September 2023 4:18
This store is becoming useless because it brings things which are redundant and fails to bring new or relatively new stuff and seems to be a waste of time visiting it. Online shopping with them is often problematic because whenever I tried to place order things are shown as delayed or will inform you sort of response after placing the order. Once it even was cancelled after confirming g without any reason cited in the message. Management certainly needs to make it relevant.
09 September 2023 4:56
Very helpful even at closing time they hurried me in not turning me away. I was glad I stopped by.
26 May 2023 12:14
- They sold me a broken tablet -
I bought a tablet from here that had issues with its keyboard, the screen itself via touch sensitivity and freezing randomly.
Brought it back for repairs and they seemed more concerned about the warranty length.
They probably invested more passion and effort into crunching the numbers on the timeline than any other part of this process.
I got the product back and the battery life had been significantly shortened and the charger point is broken. No USB cables work. Keyboard still won't connect, pen no longer drags though. Unfortunately that means nothing when it won't turn on.
They broke the product, I brought a faulty but salvagable product in for repairs and now it's completely unusable and thats no longer their responsibility because the warranty window has past.
Does a warranty apply to a product that was broken when they sold me it though, and that they broke when I came to them within the window? I paid them money for a broken product and they made it worse. I paid them (the warranty) for a chance to make it worse.
I bought a tablet from here that had issues with its keyboard, the screen itself via touch sensitivity and freezing randomly.
Brought it back for repairs and they seemed more concerned about the warranty length.
They probably invested more passion and effort into crunching the numbers on the timeline than any other part of this process.
I got the product back and the battery life had been significantly shortened and the charger point is broken. No USB cables work. Keyboard still won't connect, pen no longer drags though. Unfortunately that means nothing when it won't turn on.
They broke the product, I brought a faulty but salvagable product in for repairs and now it's completely unusable and thats no longer their responsibility because the warranty window has past.
Does a warranty apply to a product that was broken when they sold me it though, and that they broke when I came to them within the window? I paid them money for a broken product and they made it worse. I paid them (the warranty) for a chance to make it worse.
22 May 2023 4:35
Good prices and the staff were very kind and helpful. I bought the item I wanted in a good price.
13 April 2023 9:36
Find this gem by random drive. I can find things with low prices that make you doubt quality, but be sure it's real.
Since then, I've always checked the flyer for goodies from here
Since then, I've always checked the flyer for goodies from here
03 April 2023 3:20
Just bought a refurbished Macbook Air and I love it so much. It is in pristine condition, even though it has a level b rating. Thank you for giving me a product that I love with great savings
18 March 2023 8:47
I bought mine online and it took about a week to get to me. Nice fridge and great price too.
05 March 2023 23:06
Just make sure it works before you leave the store. I bought a phone and a different model phone was in the box and covered with finger prints.
20 January 2023 23:55
Good deals on random items from homeware, electronics, garden & cleaning supplies. Alot of "as seen on tv" items too
22 November 2022 23:51
Do you want to save? This is the place, I was looking for a phone that on Amazon cost $850 dollars, there I found it on sale for $265 dollars! They have computers, televisions, and everything is at a very good price, 100% recommended.
Do you want to save? This is the place, I was looking for a phone that cost $850 dollars on Amazon, there I found it on sale for $265 dollars! They have computers, televisions, and everything is at a very good price. 100% recommended.
Do you want to save? This is the place, I was looking for a phone that cost $850 dollars on Amazon, there I found it on sale for $265 dollars! They have computers, televisions, and everything is at a very good price. 100% recommended.
14 November 2022 15:58
Went to this location for the first time, and the Customer Service Representative named Jason, he is very kind and helpful with selecting a phone. While providing honesty as well. Thanks man I appreciate you and keep up the great work!