Famous Footwear Outlet

They sale fake shoes and rude customer service please stay away from this store they operate business with fraud preferences. Once times and last time.

Such bad customer service, I went in around 4: 45 on today and the girls at cash were just constantly talking to each other about bad coffee at Tim Hortons instead of being efficient in timing with ringing people in.

The amount of times I've been to Vaughn mills this was my first time in this store. On sunday Jan 15 at 3: 15pm me and my partner walked into the store, at the time the store was not busy. I tried on 3 shoes. There was a lady walking around not engaging with the few customers that were in the store including us. Picked a shoe that fit, walked to the cashier and Saba and the assistant manager Arifa (I think that's what it said on her name tag). Didn't acknowledge me once. Infact Saba says "I've been standing here on my phone the entire time". Then walks away while the assistant is trying to log into the register, then tells me to "come over here" referring to the register on my right. Then says " can I get your email. I say no, she tells me my total then puts my bill in the bag. After I pay.
Not only was I not acknowledged I wasn't greeted. If I didn't like the shoes I would have left them right there on the counter because of their sour attitude. I will not go back there.

Really great customer service experience at this location.

The young lady and gentleman who helped me out were super helpful in finding what I was looking for.

Understaffed, bad service, not recommended. Don't trust the prices as they claim that "customers change the tags! "
Ridiculous!

Worst customer service ever I went went return a shoe the cashier was upset that I'm returning and grabbed the box and receipt from me.

Won't ever go to this location again I'll take my business to footlocker or Champs instead

Pathetic people.assistant manager is horrible inly one guy i can say was okay was indian all other employees are useless and have attitude

Shoes here aren't the greatest, have very little in terms of Nike like Air Force 1, Air Max or anything like that. Best shoe I seen was a Nike Court Vision Low that they are selling for over $100. Might as well shop at Champs, Foot Locker, SVP or The Nike Outlet and get better variety

Got the shoes I been looking for a very reasonable price yeayyyy, and even some socks that the csr recommend.

Nice footwear outlet. Looking for a branded footwear for lesser place? This is a must go place.

Great selections and great prices. Helpful and friendly staff. Awesome return/exchange policy. My personal shopping experience has always been good here. Bravo!

Very patient and helpful staff, manager has excellent customer service, a lot of selection and sizes plus they have the BOGO right now plus if you go to their website you can also download the 15% off. If you sign up in their email/phone list you can also accumulate dollars off towards your future purchases. I am highly satisfied with this shoe store so give them a try.

Had better deals than other stores, they have a big clearance section. Just make sure you have an associate check the price as they have different promotions

We went to the store to buy my son's snow, there we came across the Assistant Manager (Alina), she spent a long time helping us find the right shoe and the right size for my son. She worked so patiently with us. I have never seen any salesperson so energetic and helpful like her. She made my shopping experience Awesome. Looking forward to going there again.

No way to get refunded. I bought a pair of boots for my son and in three days later the inserts got torn. Imagine three days and these boots are gone! When I brought them back the staff started arguing saying that these boots were worn. No explanation, nothing works in the store. I asked to call supervisor but they said that no one in the store currently.

I highly do not recommend this store to anybody if you have no spare money. Bypass this corner.