15 November 2023 4:19
Farrah and her team are amazing. I have had the absolute pleasure and privilege of working with Farrah. Her artistry, expertise and friendly nature makes designing a special piece so enjoyable.
I trust her workmanship and her advice.
I highly recommend Farrah’s Fine Jewelry for all your jewelry needs.
Thank you, Farrah, for everything.
31 May 2023 13:18
This is my go to jewellery spot. Staff if knowledgeable, courteous, and the customer service is exceptional, even after the purchase. Highly recommend Farrah and her team. Chantal
11 May 2023 15:34
Every time I visit Farrah's I receive the best care. Farrah and her team are all incredibly kind, flexible, professional, but most importantly, trustworthy. I always enjoy popping in for a visit - highly recommend!
09 May 2023 1:12
Excellent, friendly and service that is impeccable. I needed a ring sized quickly and they listened to and appreciated my situation. The sizing was done same day. I take any item I need serviced to Farrah’s. Highly recommend!
07 May 2023 4:11
Farrah and her team were so wonderful to work with and the atmosphere feels like home when you first walk in! My fiancé bought me the ring of my dreams at a great price. I went back there with him to get my ring resized and the process was seamless. I appreciate how much they cared about our story and the effort they put into their craft.

We can't wait to go back for our wedding bands!
25 April 2023 20:15
Farrah is the best of the best jewellers. A+ service and awesome salespeople. My one stop shop for my girls ️️️
22 April 2023 16:18
I recently went to Farrah Jewellers to have a necklace & 2 rings repaired. I was so impressed how beautiful my jewelry turned out! Staff was kind, knowledgeable & professional.
My rings were not purchased at Farrah’s, but they offered complimentary cleaning services anytime.
Overall, my experience was amazing & would highly recommend them to anyone! Thanks again.
28 March 2023 23:29
Farrah's jewelry transformed a saphyr and 2 diamonds into an heirloom for me. Thank you Farrah for creating the most beautiful piece of jewelry that I own.
24 March 2023 14:16
I recently had some jewelry repaired, the workmanship is excellent, and customer service is as always friendly and informative. Overall a very positive experience.
24 March 2023 8:09
I went to Farrah to look for an engagement ring, and the owner picked out the perfect one for my wife. The service was so amazing and refreshing, we both came back to pick out wedding bands after she said yes to my proposal. Thank you Farrah Fine Jewellers! You gave me exactly what I needed to begin our perfect marriage together.
18 March 2023 20:26
I took my broken necklace in, which was broke in 2 places. They fixed it and cleaned it up to the point when I picked it up it looked brand new. And the call back to see if I was happy made me feel like my business to them and I mattered. That’s something you don’t get anymore.
Thank you Farrah! I will be back.
05 March 2023 16:35
Beyond impressed with the service/overall experience at Farrah Fine Jewellers! I absolutely love my engagement ring and my fiancée had such great things to say about the experience of picking out and purchasing the ring. We took it in to get resized in the morning and it was ready for pickup the same day. The sales people were all so lovely and helpful. Would 100% recommend and we will certainly be back to look at wedding bands and more jewelry in the future!
17 February 2023 17:25
Thank you Farrah & Sarah for helping me select a beautiful diamond anniversary ring for my wife. Superb service!
11 January 2023 21:17
Incredible experience! - exceptional customer service, wide range of exclusive jewellery collections, the visual excitement, creativity of displays. Easily the best jewellery store in Ottawa. Highly recommend for anyone who is looking for quality and uniqueness.

Thank you Farrah, you are the best jeweller I ever met.
14 December 2022 22:01
I had a really wonderful experience here! The staff is friendly, and Farrah goes above and beyond for her customers. I had a little mix-up with my ring size when I brought my engagement ring to be resized. Farrah drove 30 minutes to my work on a Friday afternoon to properly size my ring for the weekend. I won't be going anywhere else for my jewelry needs!
13 December 2022 23:27
Farrah's business was referred to me by another jeweller-a good sign I thought-and I'm so happy to have 'found' her! I had some ideas about customizing a piece that I'd been given but, fortunately, Farrah had much better ideas. She arranged to have one piece 'altered', another piece cleaned, and I was thrilled with the results. She and her staff are very welcoming and willing to share their experience in order to satisfy their clients. Dealing with this jeweller and her staff feels like visiting family. They inspire confidence.
01 December 2022 10:44
I had such a lovely experience with Farrah and the team. My Grandmother Louise and I had gotten a ring re set with Farrah and it just turned out so lovely. I am so happy and proud to wear my ring.

Thank you Farrah and team I will always come to you
28 November 2022 7:20
I had a really wonderful experience here! The staff is friendly, and Farrah goes above and beyond for her customers. I had a little mix-up with my ring size when I brought my engagement ring to be resized. Farrah drove 30 minutes to my work on a Friday afternoon to properly size my ring for the weekend. I won't be going anywhere else for my jewelry needs!
19 November 2022 2:13
Farrah's customer service is second to none. I am thrilled with the quality of my new pearl necklace and the attention Farrah paid to my satisfaction. I highly recommend Farrah Fine Jewellers.
08 November 2022 14:12
Top-shelf service, all the way.
I went into Farrah's for a simple watch repair, left with an engagement ring!
I had been shopping for a ring for over a year. Not vigorously, but anytime I was near a jewellery store and had the time, I'd poke around, never any luck. I looked at getting one made special, but the price of that route was unreachable for me. Then I found Farrah's after googling "watch repairs near me", and after simple glance at the display cases, I had a feeling this was the place to find THE ring.
You know how at some jewellery stores you see some crazy gaudy stuff on display and you think 'who the heck does the buying here? ' - not at Farrah's.at least not to me:)
. Sarah was perfectly lovely helping me, and the service was impeccable. I highly recommend Farrah's!
06 November 2022 16:08
Farrah is one of the most patient, generous, and down to earth owners. She is great at her craft. She made us feel like we were her only customers. Absolutely stunning results! She even let my fiancé borrow a stand in ring for the proposal! Such a gem Definitely a must for your next jewelry choice!
11 October 2022 13:57
From the moment I sat down and met with Farrah, I knew I was in good hands. For the last 5 years, I was unable to wear my engagement ring and had lost hope as I struggled to find a local jeweller who could resize it properly. Farrah was incredibly kind, patient and understanding. I felt zero pressure, and appreciated her honest advice. She gave me confidence that my ring could be rebuilt and needless to say, I was blown away with the result.

Grateful for such a wonderful experience, and for such professional and friendly service. Thank you to Farrah, Sarah, and Phillip for everything! I highly recommend Farrah Fine Jewellers, don’t think twice – go see Farrah and her team!
06 October 2022 3:12
Best experience I could wish for! Sarah was super helpful, knowledgeable and courteous. She made the whole experience really easy for us
29 September 2022 22:27
I have been to many jewellery stores throughout the city and surrounding areas to buy jewellery for my close ones. One day I decided to go to Farrah fine jewellers because I like to support local, but I didn’t know I landed on the best jewellery store in the city!
I had the best experience dealing with Sarah and Farrah picking out my wedding ring, they go over their products from A to Z. They will make sure to get you a high quality product for an unbeatable price. Looking forward for my next occasion to go back!
08 October 2021 9:49
Highly recommend Farrah Fine Jewelers! Farrah and her daughter Sarah are so friendly and welcoming. It's a family owned business, not the typical jewelers store where sales associate pushing you to buy for commission. These ladies are very knowledgable and they have years of experience. They provide repair services, custom jewelry design, their showroom are amazing, and the best of all. Farrah can redesign any old jewelry to your style at a affordable pricing. I'm amazed of what design she can come up with. I'm pleased I have a jeweler I can go to and trust. I love to support our local businesses.
03 October 2021 5:36
Amazing service from beginning to end. The staff educated me on selecting the perfect engagement ring. Strongly recommend.

Thank you for everything!
30 September 2021 0:25
6 STARS!
When a global pandemic stops one from maintaining watch batteries, watches can develop 'symptoms' too! When the jeweler told me my VERY old digital Timex watch couldn't be fixed, I was heartbroken. Ms. Ainuddin immediately insisted that they look closer to see if my watch could be saved. It was. But better (and sweeter) still - she would not take payment for this service.

No question about where I will go first for repair and to shop for new jewellery. Farrah Fine Jewellers!

THANK YOU Phillip and all the staff.
KFW
24 September 2021 0:14
Me and my wife have been dealing with Farhat and Sara for a number of years for all of our jewelry needs. Whenever we have purchased any of their products it is of the highest quality and at a great price. They take the time to answer all our questions and make sure we are completely satisfied. Excellent personal service!
For example, yesterday we went in to see if we can replace a diamond in my wife's ring. It was busy, but Sara spent the time to review the ring, the kind of diamond we should purchase and the other options available. It made our decision very easy and we proceeded with her recommendation. It is always a pleasure dealing with Farrah Jewellers and we highly recommend them to family, friends and anyone looking for jewllery products and services.
18 September 2021 17:56
I brought my engagement ring in to be repaired, they pointed out some wear and tear on my wedding ring as well, so I left both rings. I am so pleased with the repairs, I actually think they look better than when they were brand new.
18 September 2021 13:32
I have been to many jewellers, nothing compares to the professionalism, honesty and selection as Farrahs.

My Fiancé went to several jewellers in Ottawa each of them tried to push him to a direction that suited them most and kept trying to close the deal. On the opposite the folks at Farrah made sure to give him all the information that he needed to make the right decision for him. Through the process they guided him and let him take his time to pick the design, size and style. It was the best decision, I love love love my ring! I was so pleased with the result, Farrah is now my go to jeweller for everything!
16 September 2021 19:24
We have been customers of Farrah's for over 20 years and the customer service provided by Farrah and her staff has been outstanding! From Farrah's professionalism, knowledge and attention to detail, she has made our special occasions even more special. Farrah not only helps make the right selection but continues to provide care with cleaning, inspections and ongoing maintenance. We have built a wonderful relationship with Farrah and her staff and would highly recommend their services to anyone looking for a first class experience.
12 September 2021 13:35
I was recently gifted a diamond ring from my grandmother and wanted to go in and discuss some potential options for how to make it suit my style more. I had such a wonderful experience in my quick trip to the showroom and Sarah was fantastic at walking me through some potential settings. She was informative, helpful, and did not place any pressure on me to purchase, which is perfect because I’m not currently engaged and was only looking to get an idea of how to use this beautiful family stone in the future. When my time comes, I will absolutely return to visit Sarah and get my dream ring.
09 September 2021 15:52
Farrah Fine Jewellers was a pleasure to purchase my engagement ring from. Friendly professional staff with lots of knowledge on the new trends of jewellry. I had a custom engagement ring done from picking the diamond itself in no setting to also picking a beautiful diamond filled setting. From start to finish done in 4 weeks. I've found my future jeweller I will be back to Farrah Fine Jewellers!
03 September 2021 12:41
I had a great experience buying my wife a custom made pendant for our 20th year anniversary. Definitely recommend.
19 August 2021 1:34
Farrah Fine Jewellers has phenomenal service. I've been closely working with Farrah for over a year to find the perfect diamond for my fiance's dream custom engagement ring, and that we did! Farrah was super patient and went above and beyond to make sure everything was perfect. She brought my vision to life and exceeded my expectations. I would highly recommend Farrah Fine Jewellers, 10/10.
18 August 2021 21:23
Only because I got unlucky and a mistake was made.others 5 stars. I took my old tissot watch to get the battery swapped. In and out even under big retail restrictions Farrah herself was there manning the store. She is great truly and I can only imagine she's probably a really great bosses to work for. There was an issue with the seal on my watch and a little water got inside. I called her and she asked me to come back to get it fixed. She fixed it totally, cleaned it out too very good care of it and no charge to me, she just felt bad that it had happened i think. I'll certainly be back.stuff happens but she made it right. She is thoroughly pleasant to do business with. HIGHLY RECOMMEND
16 August 2021 17:29
Such a lovely store! Has a wide range of beautiful, quality pieces in all price ranges. The staff is attentive, sweet, and kind, and has the best mother/daughter team ever! Farat and Sarah are two of the loveliest, nicest, most genuine and most professional business owners I've met, and Farrah's remains my favourite jewellery store.
15 August 2021 11:55
I went in to drop off a watch for repair and look into buying a new band for it. There was 4 staff working, 2 of with were with customers, 2 of them just stood around. After 10 min waiting and staring at me I left. The one employee was more concerned with making jokes with her coworkers than customers, apparently. I can only assume that they are overrun with customers these days, what with COVID, so they have to be choosy.
31 July 2021 12:50
This place has amazing jewelry I got a necklace for my mom for her birthday and she loved it and the staff are amazing
29 July 2021 5:28
Well priced, High Quality and Excellent Customer Service! Farrah helped craft a beautiful engagement ring for my fiancée!
15 February 2021 23:43
I just had my first experience with Farrah's Fine Jewelers and it certainly won't be my last! I took a necklace into be fixed with no expectation to get it back until January as we are days before the latest lock down. One day later, I received a call that my necklace was ready for pick up. Start to finish - from the initial friendly reception I received upon entering the store, to the professional assessment of the fix required, to the incredibly impressive timely turn around and the work that must have been required to do this has me duly impressed. The kind, professional and quality services provided by Farrah's will make this my go to jewellery stop from now on. Infinitely better experience than certain other big name jewelry stores I have dealt with in the past.
28 January 2021 21:42
I purchased an engagement ring with Farrah and was greatly satisfied with both the service and the final product. Though there were some challenges, Farrah's came through, on time and well priced to deliver a beautiful ring. I have been to other jewellers before, and greatly appreciate the value I received. Please consider them as your first stop and last stop if you're in the market for purchasing some jewellery.
27 January 2021 22:24
Nothing compares to Farrah fine Jewellers. When we tell people about how amazing Farrah is it almost feels like bragging that we went to her for our rings. From the moment we walked through her doors and she said Hello we knew we made the right choice. She made such a special time for us even that much more special. She helped us design a custom engagement ring that will be cherished forever.
We absolutely love all the items we have purchased from there. She will be our jeweler for many years to come. Highly recommend for service and quality! At Farrah fine Jewellers dreams really do come true.

Matty & Katrina Davis
26 January 2021 23:40
My husband and I cannot recommend Farah and her beautiful jewellery enough. We have been customers for years and every time we visit we are treated with second to none service. Whenever we are looking for beautiful jewellery Farah is our number one choice. You will not be disappointed by this beautiful business.
16 December 2020 8:27
I called Farrah and let her know what style of ring I was looking for and the price range I had in mind. When I went to the store she showed me all the options there were and even some that I wouldn't have thought of. I ended up loving one that I had not seen before and slept on it for the night, but quickly realized the next morning that it was the one.

I can't say enough good things about the service. Farrah and the rest of the staff were always a pleasure to deal with; very professional, friendly and knowledgeable. They made a big moment in my life extremely easy and I couldn't be happier with my experience.
14 December 2020 2:01
Absolutely love my engagement ring from Farrah Jewellers! Dream come true and such a beautiful unique ring.
I have met Farrah in the past and I must say, she is a wonderful woman! Thank you Farrah:)
10 December 2020 1:13
Farrah and her staff were fantastic. They all went above and beyond to provide outstanding service. The after service is what really makes this place stand out. The quality and workmanship is truly superb.
G and S Patacairk
05 December 2020 14:06
Shopping at Farrah’s fine jewellers was such an a amazing experience. Their costumer care and attention to details is unmatched. My fiancée was absolutely in love with her engagement ring.
02 December 2020 20:55
One day, a few weeks ago, my wife’s centre diamond fell out her engagement ring and disappeared forever. What a shock! But fortunately Farrah, the owner, came to our rescue navigating us to beautiful replacement diamond. Her service was stellar and her knowledge and expertise inspired total confidence. Five star in every way!
25 November 2020 7:42
The best decision I made was to get my dream engagement ring and wedding band custom made from Farrah Fine Jewellers! These ladies are very lovely to deal with, extremely knowledgeable, kind and very understanding. They also have a excellent selection of rings/bands. The quality of jewelry and attention to detail is also really exceptional. If you're looking for top notch customer service, fair pricing, and the best options/quality, this is the place to go! Thank you again Farrah & Sarah!
10 November 2020 14:56
Absolutely love my ring. It’s stunning!
The whole team at Farrah Fine Jewellers really know their stuff when it comes to diamonds and design.
09 November 2020 15:35
Farrah was wonderful to work with throughout the whole process. We worked with her to design our own custom engagement ring, then we came back this year to work with her again for our wedding bands. I would recommend her to anyone looking for quality service!
06 November 2020 7:06
Farrah Fine Jewellers is by far the best jeweller in Ottawa! Farrah & Sarah worked with my husband to create a custom ring, and every detail of it is perfect. Recently I was lucky enough to work with them to create a matching wedding band and complete a set that I could have only imagined in my dreams. The whole team at Farrah Fine Jewellers is extremely knowledgeable, and very kind they treat you as family and not just a customer. I would highly recommend them to anyone! Thank you again!
28 October 2020 6:00
Farrah and her staff are extremely knowledgeable and easy to work with. Customer service at its best! We will continue to shop there and highly recommend their services!
08 September 2020 22:09
I just met Farrah because I wanted to meet the woman behind the creation of the most PERFECT engagement ring that my fiance surprised me with a couple of weeks ago! She is so, so lovely and I couldn't be happier with the stunning custom ring that she created for me! My fiance has spoken incredibly highly of Farrah & her team, and loved the entire experience! We both feel that her customer service and wealth of knowledge makes Farrah Fine Jewellers THE place to go for engagement rings, wedding bands, and any fine jewelry. I already can't wait to have her design our wedding bands! I only wish I could give Farrah Fine Jewellers more than 5 stars, because we are so thrilled with our experience:)
03 February 2020 12:30
I walked in looking for quotes. I left with guidance on my next ring. I did not purchase at this store but I will remember the service and I will return in the future. Good atmosphere.
16 January 2020 21:47
I recently wrote a review, that was not very nice.
Farrah the owner of the store, called me personally.
We had a very nice conversation, she was very interested.
In why I was so upset, I explained why I was upset.
She made me feel at ease, she was very easy to talk to.
So I will be going back, to the store this Friday.
And she will fix the issues, I had the last time I was there.
I have to say the staff, there are very easy to deal with.
And they definitely know there stuff, and it’s a very nice store.
I am looking forward to Friday, I would definitely go back again.
Mitch
15 January 2020 14:30
My husband and I have purchased a few pieces of jewelry from Farrah Fine Jewellers and have been more then pleased with our jewelry. More then that we are so impressed with the after purchase service we receive. We can drop in anytime and have our jewelry cleaned and checked to make stones are secured. Farrah herself is so kind and ensures that we are happy with our purchases and service.
17 December 2019 7:48
My fiance and I went to Farrah's to purchase our wedding bands and we were more than pleased with the service we received. Their selection was wonderful & the customer service was great. Farrah was very patient with us throughout the afternoon & recommended many different styles for us to try until we each found the ring that we eventually purchased. Highly recommend Farrah's for anyone that is looking for jewelry to purchase!
07 December 2019 5:33
The customers services are great, the product are unique, beautiful and great quality. I get so many great complements with my engagement and wedding ring. Also they give extra warranty, check up and cleaning for free.one off the best jewelry store in kanata.
19 October 2019 16:30
Wonderful customer service in repairing two necklaces with broken links that were of sentimental value - and in a timely manner! Definitely recommend!
02 October 2019 21:02
Amazing service! I inherited a ring from my father, I went in 2 days before his service to see if they could size the ring. Initially they told me four business days, as we told them the reason they were happy to have it done within the next day which made the experience awesome! When I got there to pick it up the ring looked brand new and couldn’t not tell there was anything done to it and it was in rough shape. So I give a huge 5 stars thank you so much no words can explain how this made me feel!
01 June 2019 22:20
I have been a customer for many years and I have never been disappointed. Always a pleasure to be in the store. Jewellery lovers looking for an amazing shopping experience- you will find it here!
06 May 2019 6:21
My Husband found Farrah Jewellers when he was searching for my engagement ring; at heart he is a real Gentleman who will drive 100 miles to go to “his” drugstore, florist etc. He was beyond impressed with the service, quality and most importantly the integrity of the owner and staff. You feel both a 5 star opulence and the comfort of a family run business. We are very down to earth people, and felt as welcomed and cared about as anyone else who enters their door. No easy feat, and they do it every time we go. I couldn’t recommend them enough!

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