Fido

No joke. These guys are VERY good.
Was in and out of the store in 3 minutes, while online support hasn't been able to do the same thing in hours.

I had the most fabulous service with John today at this store. He was so patient and worked to hard to find me the best deal for both a phone and provider. He helped with transferring my information from one phone to another and told me to return if I had any problems with my new phone setup. Can you ask for any better service? Kudos to this grand store.

I had an outstanding experience with John Gabriel at Fido! His exceptional patience and kindness made our visit enjoyable. He took the time to explain all the offers thoroughly and assisted us in selecting the best one. John is a great person, and his customer service deserves a 5-star rating!

David and Sarpreet are super helpful in providing solutions to customer service issues, they even stayed well pass the store closing hour to resolve my problems.

Good service and good company and good staff, Christian is good staff for helping choices of your phone.

Marlene is very good on his job, he is patient, fast and helpful. I am very happy that worker at Lawrence store they are infromative, patient and fast. That is why I got the s23+ here. Love it.thank you!

It’s been 45 mins I’m at the store waiting.
I think it’s management’s fault they don’t have enough staff.
Avoid if you’re in a rush.

Worst telecom in the country. No matter how good of a deal, you won’t get it. Always being overcharged and Fido has no operators over the phone. No one ever answers and the chat service is a bot. Don’t trust them.

Regarding my WIFI it always says no Internet connection but when it comes to bill it’s always advance…I will not recommend this…I only need when I gets home in the night and 45 minutes in the morning but always says NO CONNECTION…I re start everything but still no change and when it comes to payment they have a good service to collect money! So annoying

My internet bill was 79$ while my payment was 65$. Why is my 1 year contract expired? But no information was given that the price will change.

Best customer service, raymund help me understand the plan and the phone that i avail.present me my other options and explain the difference of services
thanks so much.

I have been to different Fido locations but this branch offers the best service. If you have any inquiries ask Kyle, he’s very knowledgeable and professional.

I was just inquiring about plans, and Kyle helped me out. He was able to explain all the benefits and how much l'd be paying. Great customer service!

Excellent customer service. Kyle was very friendly, patient and helpful in helping us find what we were looking for. I think it's time for a phone upgrade.

To be honest I had my doubts about Fido because I heard some bad things about them in the past and some say the service isn't that great. Anyway, I was looking at a promotion on social media and when I had the chance, I dropped by at this location to get some more information. I was welcomed by a nice young gentleman, his name was Kyle. He really illustrated the different options and plans available for me and gave me some terrific advice to piece it all together. And sure enough I left with a new phone and service provider that day. I highly recommend this branch to Fido customers and new customers - I'm sure you won't regret it. Best service I've ever received, hands down! Thank you again to Kyle - he's a gem!

Kyle helped me find the best plan for me that fits within my budget. Will definately come back when it is time to upgrade!

I recommend this business, the customer service rep named Kyle was very helpful and super friendly. He helped me transfer to Fido and assisted me with a really good plan that meets my need. He was also very accommodating with all my questions and explained all details without the use of jargon terms. Totally recommend, 5/5.

The store is nice. Kyle helped me find a good plan that perfectly fits my needs. Customer service is great!

Had a seamless visit to get a new S20! Kyle was very helpful and informative, I would definitely come back!

I recommend seeing Kyle as he was very helpful and super friendly. He helped me and my family transfer to Fido and assisted us with the appropriate plan for our individual needs. He was also very accommodating with all our questions and explained all details in lay man’s term.

Fido Lawrence mall staff are excellent in service.especially Christian who helps every customer with a very well mannered explanation.

Kyle provided really great service and he was really fast as I had to go somewhere and I needed to get my Sim fast. The store staff was really friendly as well

Very friendly staff and they know their products well. They welcome me immediately with a friendly smile and provided the best plan for me.

Everything was done smoothly this staff by the name of Kyle was very patient and he did an excellent job he really is an asset to your store!

I went there to check some plan and I port my number from bell, becoz of best customer service.