03 January 2024 7:05
Zoya and Allan were very accommodating and friendly. They were patient with all our questions and we didn’t feel rushed at all! Great service!
03 January 2024 2:27
I recently bought an iPhone 15 at Fido kiosk. Bhavya helped me with my purchase he’s very insightful and gave me a great deal. Highly recommended
03 November 2023 0:03
We went to the Fido kiosk to upgrade my wife's phone. Noor explained the deal available, and I updated mine as well. She is very efficient, solves problems, checks details, gets you all set up on your new phone, and does it in the most pleasant manner. We left feeling great about our purchases.
29 October 2023 23:36
This is the first time I've ever had my own phone plan and phone and Noor was extremely helpful, knowledgeable, very polite and respectful through the whole process. She made the process easy for me.
28 September 2023 20:21
I was in trouble a little. I wanted a better cheaper plan because I was paying too much. I called customer service and also visited fido centre a lot of times but nobody guided properly. Then I met Zoya mam. She did everything on her own to change my plan and all. I also paid less for my new sim because of her. I definitely recommend to contact her whenever you need help because she is kind, helpful and competent.
10 September 2023 7:57
My wife and I had our phones upgraded at the fido kiosk in Brantford.
We were attended to by Noor and Avi, and I must say that the level of service and attention given us was very much appreciated. They explained the plans clearly and showed great knowledge of the products.
They exercised great patience and worked out all the glitches in setting up our new phones!
We’re very pleased with their friendly service!
Thank you, Noor and Avi!
01 September 2023 16:09
Noor was amazing. Super knowledgeable and my transaction was seemless. Busy Sunday afternoon with several people waiting in line and she still made my experience 10/10. Thanks again Noor!
20 August 2023 7:31
Noor is one of a kind. Friendly and VERY patient. She knew exactly what I wanted before I even wanted it. Amazing sales skills and excellent at multitasking.
Thanks Noor! Guys. Feel free to bring her skittles and candy
29 June 2023 3:04
Worst service…not helpful at all.

I lost my phone and sim in it so in emergency i went to this store. Operator asked unnecessary questions and 2 pieces of id to get a new sim. No any other store ever treated me like this.i went to other store and they asked only one id.
Store operator-Krish
24 June 2023 3:12
Noor was very helpful since the people on the phone setup my whole account with incorrect information she went above and beyond to help fix the issue. Appreciate the time you spent! Have a great day Noor:)
23 June 2023 10:23
I came to the store to see Noor today after our conversation. She was very helpful and professional. She make sure I got all my concerns resolved. I will highly recommend her. Thank you for a great customer service.
12 June 2023 3:58
I came to Fido store to get a new phone Noor helped me find a suitable plan for my daily needs and a reliable device. She served me perfectly, explained everything throughout the process. It was excellent. Highly recommend her and her services!
Thank you
28 May 2023 10:45
Great service. A guy named Krish he is very helpful and nice to us. He guided us very well. So my overall experience was very good.
15 May 2023 5:57
Zoya helped me upgrade my phone and my plan. She was very knowledgeable on the products and plans. She was kind and courteous. Overall it was a good experience.
08 May 2023 16:03
Krish was extremely helpful, experience was smooth, he was quick and efficient, if ever I want something from Fido or Rogers I will 100% come back and see him.
05 May 2023 1:02
My husband and recently upgraded our phones and Zoya helped us through the process. She gave great advise after listening to our needs, she was very knowledgeable and efficient. More than that, she was friendly and humorous and made us feel like very important customers. Thank you Zoya, and keep up the great work.
27 April 2023 18:15
Zoya Today was incredibly patient, helpful, knowledgeable! She was kind and understanding for our needs and wanted the best choice for us, not pushy like typical rude sales people. We are satisfied with the service provided, all thanks to her. Hopefully we see her again!
24 April 2023 10:39
Krish helped me set up my new phone and was incredibly helpful, professional and cheerful through the whole experience. Thank you for all your help =)
17 April 2023 5:38
Noor was able to help out and get a new phone and plan set up and despite a handful of unforseen roadblocks, she was persistent in helping out until we were able to have everything set up for us. Fantastic experience. Would happily deal with again
28 March 2023 18:14
Noor, working at the fido booth is very helping and understanding Customer service Representative. I appreciate her efforts to spent her quality time to resolve my problem with the phone protection plan Meanwhile explaining everything that she was doing. I have never in my life met someone in sales that was so compassionate and had such empathy for her customers.
12 March 2023 10:24
I was in this morning and explained to Noor, Fido Desk, my issues who was extremely patient and helpful to resolve my problem. Due to her efforts, I will happily recommend to anyone to use Fido!
22 January 2023 4:31
Good customer service provided by zoya. Very helpful and clarification on things. Highly recommend this place for good deals.
21 January 2023 16:15
Noor was super helpful! Got me set up with a new plan using my old number that I wanted to take on from my employer. I was unprepared, but they were patient and gave me time to dig up the account information and ensured that I had a clear understanding of the process from creating the account to transferring my number. Thanks again!
16 January 2023 8:57
Noor was exceptionally quality service. She went above and beyond helping us and making sure we were happy and had the phone up in running. We will be back again with here service.
31 December 2022 11:17
I had really great experience. Zoya helped me beyond her reach, she was really nice and helpful.if could rate her services it would 100 out of 10.

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