Fjällräven Ottawa

This is my favourite store to go for for outdoor equipment and clothing! The space is inviting and very clean, every employee that I spoke with was eager to help me find exactly what I needed. Specifically, when my partner asked an associate about their different kinds of hiking pants, she was very knowledgable on the different types and benefits of each style, and we appreciated her asking questions on what we were looking for. The belt I purchased is sturdy, and my water bottle keeps cold for hoursssss! Very useful when I'm on the trail. I am looking forward to coming back in the future.

I recently visited Fjällräven in Ottawa and was blown away by the experience. The staff was incredibly knowledgeable and passionate about the outdoors, providing tailored recommendations for my needs. The store offers a great selection of high-quality gear that's durable and sustainable. The customer service was exceptional, with helpful advice and a genuine sense of community. Fjällräven Ottawa is now my go-to store for outdoor gear. Highly recommended!

The staff are so nice and helpful, Mohsen helped us find what I needed, and his recommendations were very helpful. Thank you!

Love the brand and the store was clean and well organized despite being in a bit of a cramped, smaller spot but I can't help but feel like I was profiled and a victim of racism. The staff literally ignored me and greeted, talked to, asked if they needed any help to all the other patrons (6 others groups except for me) who were all white while not saying a word to me. Finally was able to get someone's help but a reminder racism is alive and well in Ottawa.

Great staff that go above and beyond every time I've been in. Quality clothing with a simple and clean store. Love it.

Felt that they were not interested to help much but were nice and polite. I guess i am expecting too much. The selection was limited in a lot of stuff but a nice place to visit for quality clothes.

Honestly one of the best brands there are. Incredible customer service products have unbelievable quality and they take pride in it, it shows. Had a rip in 2 pairs of trousers and they repaired them without any questions. Highly recommend this brand!

Visited the store last weekend and Jona assisted my daughter and I with selecting clothing. He has a wide knowledge of the products being sold. I found him to be very helpful. We will be back to buy more!

Great shopping experience with very helpful and knowledgeable staff. They helped me find exactly what I was looking for with a minimum of fuss. Products are great, definitely worth it to go!

Excellent customer service that exceeded expectations! Highly recommended. Quality, long lasting, durable products with outstanding service. I will be returning. Thank you!

Fantastic and helpful staff - Great store here in Ottawa that deserves to stay a long time! Love their community focus

Amazing equipment but you gotta pay a lot to get it! The Swede's always seem to have great stuff and Fjällräven isn't an exception. Their hiking pants are some of the best. Very good for canoeing, especially in the shoulder seasons.

Good selection of hiking clothing, friendly, helpful staff taking all necessary Covid19 safeguards

Cute little store. They have restricted amount of people that can be inside when open during the pandemic. Knowledgeable and friendly staff. Bought a parka and really loving it! The whole brand philosophy (being good for the planet and its people) is something I would like to support!

One of the staff followed us in the store the whole time and when we were about to exit told us “I did not see you pay for this, ” pointing to my used pair of gloves which I had bought from the same store two months ago. Show some respect for your customers!