19 September 2023 13:05
We had Flatout Flooring install the backsplash in our kitchen and we couldn't be happier. I was very impressed with the assistance in the store and up to installation. They were always quick to respond and very professional. We had a herringbone pattern done which takes some extra effort and detail and it was done beautifully. They even came back to fix a cap piece that was loose. They were very careful with our kitchen, keeping everything covered while they worked. Highly recommend!
31 August 2023 20:37
A huge appreciation goes to Flatout Flooring for being part of our Main floor renovations this year! The staff were so incredibly helpful in assisting us decide on flooring throughout our entire main floor along with a large tile statement wall in the kitchen. I trusted their opinions and recommendations and it turned out beautifully! The communication and timely delivery was also great too.
Thank you for your professionalism.
Thank you for your quality products.
Thank you Flatout Flooring!
24 July 2023 2:56
I just want to give a shout out to Flatout Flooring for installing our Luxury Vinyl plank in our kitchen. They did an amazing job. Agata explained all of our options for our kitchen floor and helped set up all of our appointments. Tom came out to measure and suggested a different colour than what we had chosen since he felt it’s a better match. So glad we followed his suggestion.

Zach and his helper laid the flooring so fast and efficiently and then Sam did the trim work the next day. Their work demonstrated excellent detail and precision. I also wanted some carpeting repaired which Tyler came at 5: 30pm on a Friday night to do so. He fixed our carpet in absolutely no time. The employees at Flatout Flooring are top notch bc they are experts in their areas. My neighbour also ended up using them bc I was raving about their work. We will definitely be using Flatout Flooring again to replace carpeting and refinishing our floors when are ready.
I highly recommend them to anyone that is looking to have your flooring done. You will not be disappointed.
02 July 2023 12:31
My husband and I have bought flooring and tile from Flatout Flooring a few times now and have always been so happy with our purchase and experience.

The atmosphere in the showroom is always very welcoming, and Agata is a dream to work with. Her knowledge and level of professionalism goes beyond expectations; she does a great job of listening to our wants and needs but also guiding us to make the best choice for our home. We are very happy with our floors and backsplash and would recommend Flatout Flooring to anyone!
23 June 2022 7:08
Wife and I went in for backsplash. Did not have an appointment, so were happy to browse.
Well the Lady (apologies forgot name) was incredibly helpful and had great suggestions.
The location us beautiful and laid out tremendously.
Thank you for allowing us samples.
See you soon
Chris and Laura
04 March 2022 16:14
Flatout flooring crew recently installed hardwood floors throughout my house. From start to finish, the crew was very professional, skilled and knowledgeable. I will definitely use them again for future flooring needs and I highly recommend them. Thank you Flatout flooring. My floors look amazing.
08 December 2021 4:56
Flatout Flooring exceeded our expectations from the moment we contacted them to the time they finished.

Agata provides the BEST customer experience I’ve seen in a long time!
She takes the time to thoroughly explain the process, offer options to suit our needs, and ensure we were always well informed of the schedule.

Hugo, and his team mate Aiden, were top notch!
From our initial inspection, we knew we’d found the right person for the job.
Hugo explained the process thoroughly and his many years experience refinishing hardwood floors have given us an outstanding finished product!
We were concerned we’d have to remove our baseboards (wide solid oak) and the idea of this seemed impossible without making a huge mess.
Hugo assured us it wasn’t necessary and he was right! The floors look amazing right up to the baseboard.

Our floors had that annoying groove between the strips that constantly trapped dirt.
No more! Finished product is smooth and perfect!

I would highly recommend Flatout Flooring!
24 September 2021 3:01
From the beginning, the team at Flatout Flooring were incredible to work with. I had an at home quote done by Liz Smith and she was very attentive and knowledgeable in what I wanted to accomplish with my floors. I was able to visit the showroom where Liz also helped me find the perfect stain. Both Hugo and Aiden were amazing. Hugo was the main person who worked on my floor. Great customer, knowledgeable and extremely helpful. I can’t rave enough about his work and I’m so happy with how it turned out. I will definitely be contacting them again for future work.
28 July 2021 5:33
There is a good reason why Flatout Flooring has received so many awards for excellence. They removed our old ruined squeaky floors, and installed a new sub-floor and vinyl planking. They perfectly finished off all of the areas that required special attention to detail (like the edging around the fireplace hearth and curved stair landing, the intricate doorway moldings, the old vents that needed to be reduced in size to accommodate new vents, and covering our old basement stairs). Despite our old walls being neither square or straight, they managed to get the planks to line up flawlessly straight - and join up on either end of the central wall! At the end of every day they cleaned up. From start to finish, everyone was so friendly, knowledgeable, and the workmen were highly skilled. Thank you Flatout Flooring for a challenging job well done!
22 June 2021 4:14
Flatout flooring has a beautiful showroom and beautiful products. We had help picking out tile for our shower from Agata and she is amazing! She maintained excellent communication and made sure our order was correct and in our hands quickly. I had a great experience and will be ordering more from Flatout Flooring in the future. Thank you Agata and staff at Flatout!
04 June 2021 19:24
After investing a large amount of money renovating my father's house, the floors started to squeak. Thank goodness Flatout Flooring came to the rescue, removed, repaired, help fix the problem, got the job done within a day and ontime before our move.

Thanks again Tom!
02 June 2021 21:13
I truly can't say enough good things about James at Flatout Flooring! I was installing a beveled tile which is very difficult to work with, and James made it look easy. He was professional, had such attention to detail, and installed everything exactly how I envisioned. Amazing guy and amazing work! I will 100% be coming back to Flatout Flooring for my next project!
01 September 2019 9:54
We just had our maple floors refinished June 2019. The crew was professional, meticulous, hard working, and clean. The floors turned out amazing and changed the whole look of our house for the better. We would use Flatout again in a heartbeat and highly recommend them. Really appreciate the customer service from the office staff and can't say enough good things about the two gentlemen they sent to refinish the floors.
23 July 2019 4:36
The crew was great (obviously very experienced) and did a fantastic job refinishing my old floors. And, Liz Smith was so helpful in working with me to choose the right stain color to match the age of my house (1931) and later talking me through my last-minute decision panic! The grain of the wood just jumps out, and I love it. I felt very supported and could not be happier with the results.
18 July 2019 13:04
We are especially pleased, delighted with the work of Tom and his crew of Matt, Ali Corey and Abdul; and the rest of their team. Excellent quality, thoughtful, considerate, competent, hardworking, professional, down to the last detail. Highly recommend!
11 June 2019 15:24
Installed tiles and hardwood for me, the tile installation was very good, the hardwood installation was exceptional, wow! The price was very competitive, would use them again and recommend them to others.
22 April 2019 9:51
Flatout Flooring did a great job refinishing the strip oak flooring in my victorian home. They came to work on time and finished the work on schedule and on budget. I am always a bit picky about who I let work on my house and the quality that I expect, but Flatout Flooring met my expectations fully - I am very happy with the results.
29 December 2018 10:02
I chose Flatout Flooring because of their excellent reviews, and I was not disappointed! Melinda came to the house with hardwood samples, patiently answered my many questions via email, and her recommended flooring choice looks terrific. Irfan installed the floor with skill and care. He has a pleasant personality, and he allowed me to watch and ask questions and generally get in his way while he worked, without complaint. The floor looks great, Irfan! Thanks for making the installation a good experience on account of your attention to detail and your good people skills. Very happy with my new floor!

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