23 August 2023 20:47
Extremely Friendly and have really helped me with my treatment of my back and shoulder.
5 Star Service and Treatment
12 July 2023 3:46
I highly recommend Focus Physiotherapy in North York. I started coming here after my car accident back in March.

My road to recovery is many thanks to the physiotherapist Chandni who has been a tremendous help. Thank you also to the wonderful staff for making my visits so pleasant.
02 July 2023 10:03
Chandi is excellent. She has been so helpful and really takes her time to ensure she making noticeable improvement. Highly recommend this clinic!
10 May 2023 16:04
I had a really great experience at Focus Physiotherapy in North York. I was dealing with foot pain (Plantar Fasciitis) and the physiotherapists there helped me get better in just a few visits. The staff were all really nice and they showed me some exercises to do at home to help prevent future pain.

Overall, I highly recommend this clinic to anyone looking for physiotherapy services. The staff are excellent, the clinic is clean and well-equipped, and most importantly, they helped me get back to my normal routine without pain.
04 May 2023 4:50
Had a car accident recently and have been attending since. I have to say I'm impressed from the moment I walked in and was politely greeted by Susan at front desk who took the time in explaining the process, (very knowledgeable).
Chandni the Physiotherapist that, thanks to her, I am now capable of doing things for myself I couldn't do because of the accident.
Adam the massage therapist amazing! GREAT TEAM! Thank you all so much.
03 January 2023 16:14
I was hurting a lot because of my neck/shoulder pain. But Focus physiotherapy really helped me get a grip on that. All the exercises Dr. Chandni customized for me really helped a lot. My pain level has gone down massively. I would recommend this to anyone looking for a good place to recover or heal.
01 January 2023 2:47
Good experience and I have learned some exercises to do every day. People there are patient and kind.
15 November 2022 14:22
I’ve been coming to Focus Physiotherapy for 8 weeks and I’m so thankful that I was referred by my injury lawyer to do my treatments here. I had surgery in August to fix a radial fracture and I was dreading having to do physio when my cast was removed. I was scared that it was going to hurt and I wouldn’t be able to bear the pain. All that fear went away as soon as I’ve started my first treatment at Focus Physio. Chandni, my physiotherapist, is very knowledgeable and attentive to my issues and needs. She was able to get me back to 100% range of motion within the first few weeks. We then focused on addressing the pain in my wrist that comes with twisting motions, and a few weeks later, the pain has decreased significantly. I also had a thumb laceration from the accident which required flexion/extension exercises to get back to normal ROM. I’m happy to say that my thumb is now working perfectly normal. Thank you Chandni for helping me with my recovery! Susan is very well organized at booking my appointments and advocating on my behalf when it comes to my accident benefits claim. Their PT assistants Yasmin and Laura are both very great at their jobs and always welcomed their clients with smiling faces and great demeanor. 10/10 would recommend this clinic!
11 October 2022 17:23
The staff here are very friendly, willing to help and answer any questions. I’m happy with their service and are still going to them. Recommend if you need physiotherapy for any reason. They have many options available, see what’s right for you! Thank you team at Focus Physiotherapy North York!
10 August 2022 17:44
My first experience going through physiotherapy and I am really glad I found this clinic. My therapist Chandni was quick to locate the root cause of my issue and apply different treatments to address it. I felt better after my first visit and I am happy to report significant improvements after a few sessions.
13 July 2022 19:22
Very professional and friendly personnel They explain and teach you how properly to do exercises on your own and give you something new to work on at every appointment. For me it is two thumbs up service.
03 July 2022 7:57
I was really happy with Focus Physiotherapy and its services. A very clean place with experienced and patient staff who provide all stages of treatment well. I was completely relieved of my pain during the twelve sessions of physiotherapy and I am very happy about this. Thank you so much Chandni and Carol for helping me and reducing my hand pain. Good luck
21 June 2022 5:18
I am a RSW that have been taking my client to the North York office for over a year. They have provided exceptional services, and go out of their way to help my client achieve his goals. The staff are friendly, professional, and accommodating. I highly recommend Focus Physio.
13 February 2022 17:11
Been going here since 2018 for physio and massage. I had an MVA and the staff in this clinic are very helpful, friendly and amazing! They are really doing their best to answer questions and bring solutions. Clinic is also very clean and also they make sure I am comfortable every time I have an appointment. Unfortunately, I already moved to Waterloo, otherwise I would still be coming to this clinic. I honestly wish they have a location nearby. Thank you Susan and to all other staff that worked my case within that 3 years! All the best! ️
22 August 2021 15:48
There is no doubt sushan is so good and she give her best services to their clients.including scheduling, direct billing with insurance company, so there is no hassle for customers.
I want to give special thanks to vrishni and chandni for their treatment.from which they were able to justify my main problem and treated to solve it.
20 June 2021 15:19
Excellent service and professional staff. Vishni, Emma and Glen are very knowledgeable and friendly. Susan was very welcoming and caring throughout the process. Highly recommend.
04 June 2021 22:36
The staff is amazing, very professional and friendly. I was involved in an automobile accident and at a time when you need support and patience.the staff truly made all the difference. Everyone has been very attentive from day one. From the moment you walk through the front door you are made to feel very comfortable and at ease.
22 December 2020 4:19
I have been coming here since September and I love it. The staff has great communication skills and are very professional always treated with a smile, Highly recommended! The office is very clean and COVID friendly. Rebecca explained everything well, recommended great workouts and provides a great massage. My neck/ upper back felt much better the next day.
15 December 2020 9:31
The staff are really friendly and take the time to listen to your needs which is so important when you're suffering from an injury. They take time to explain procedures and assist with insurance claims. The facility is clean, bright and welcoming. The personalized care is above and beyond. I highly recommend Focus Physiotherapy North York.
03 December 2020 6:52
After seeing 3 specialized clinics, I should say that Focus Physiotherapy is the best ever because I feel very comfortable and most welcomed by all staffs. The scheduling of appointments by Ms. Susan, the front desk staff is really very organized that goes well with my work schedule.
Each visit staff asked me how do I feel today. Staff listen to my complaints & give me a variety treatment options.
Susan, Demoli, Rebecca, Grace, Emma, Glen, are really devoted & committed to their job. It's nice to go to this amazing place where amazing experts are!
More power to this specialized clinic.
22 November 2020 15:53
I've found Focus physiotherapy after seeing a lot of "highly specialized" private clinics, and I gotta say I wish I knew them before and saved my self a lot of time and trouble. The clinic is highly organized and professional yet at the same time you feel comfortable and welcomed. I didn't face any problems when it comes to appointment on the contrary the front desk staff was really accommodating and understanding. The most important thing about this clinic is the fact that they REALLY listen to your complaints and offer a variety of treatment options that suits your specific needs. Also they will ask you how you're feeling each time you visit.
15 November 2020 2:04
Great service. Currently helping me recover from a shoulder injury. Staff is great, friendly, professional and very knowledgeable. Highly recommend this location.
02 November 2020 18:32
They are very good. The treatment is so amazing. The therapy that they apply for me is wonderful and everyone in this office are good. I don't have any complains at all. I like them and their treatment is amazing.
19 October 2020 15:54
Absolutely amazing clinic. All the staff are extremely caring and helpful with my recovery. I would recommend anyone looking for physiotherapy and massages to get treated at this clinic, they will take care of you!
19 October 2020 2:54
The facilities here are clean and bright and the front desk was very helpful. I was referred to come to this location for physiotherapy after my recent automotive accident in the end of summer by TD Insurance. I felt the level of hands on assessment from the therapist was lacking and much of the prescribed exercises and treatment were ineffective in relieving my symptoms even after attending about 6-7 sessions.

Much of the treatment revolved around me lying on the bed and them using those electrotherapy machines/pads (the pads cost me $10 out of pocket also) for 15 minutes with a hot towel on top. After that, it was just going through some exercises and that was about it. I felt like the level of attention was not put towards relieving my actual symptoms.

There was also one time where I was admitted and laid on the table for upwards of above 35 minutes without any treatment at all until I had to get up and the front desk what's going on and THEN I was treated. So apparently the clinic helper or assistant was awaiting instructions from the therapist or I just somehow slipped through the crack. Essentially, I wasted that time completely. On top of that, since there's no parking anywhere in the area, I have to pay for parking so that just added salt to the injury. Being completely neglected for that long just didn't feel professional at all in my mind. Of course, they apologized after the fact but I'm just hoping this doesn't happen to others as I want others to just be aware.

This review is not intended to be malicious in any way but just to let others know what happened during my time with this clinic. I feel that the overall service from the front was very helpful but the treatment and assessment aspect could improve.
17 October 2020 14:44
I have been with the Focus Team (specifically Demoli) for a few weeks now, rehabbing from my auto acident injury. Everything is great so far. The only gripe is lack of free parking in the building, but that's minor when comparing to the treatment.
. N. T
05 October 2020 15:13
Focus Physiotherapy is a great clinic. They are accomodating, and I feel they have my best healing interest at heart.
Thank you Focus! I recommend them highly!
16 September 2020 8:19
*Appts on time
*Super organized from booking to follow up and check in
*Friendly
*Professional
*Caring
*Would recommend 100%
*Consistency, same staff
17 May 2020 14:05
The physio is really helping me from my work injury starting to walk straight with less pain and less pain killers
Demoli works really hard to try to put me back to were I was prior to the accident and it show's.
All the ladies and staff are also excellent.
From broken to recovering
Thank you
10 April 2019 19:24
I think here is the best place to treat a neck and back pain. All staffs are very friendly and well-educated. It is much better than chiropractor I met before. I truely recommend here if you're suffering from any pain.
19 January 2019 20:44
Vandna is an exceptional physiotherapist whose positive and uplifting attitude enabled me to exceed my expectations of what I could accomplish. She was key to my regaining mobility after my accident & surgery. She even made exercise fun!
13 January 2019 19:01
My experience with this clinic has been very friendly and accommodating, and I never feel like any of my myriad gym-related and postural issues are neglected. I also like to ask a lot of technical questions my therapist, Vandna, is always informative.
23 December 2018 5:51
My experience was amazing. After months of a nagging injury and self diagnosing I decided to go to Focus Physio. Vandna was extremely efficient with diagnosing my injury, giving me effective therapies and at-home exercises to do that has a world of difference. The registered massage therapist, Kian, was amazing in releasing those problematic muscles. The entire staff are friend and knowledgeable and I 100% recommend giving them a call if you you need help.
18 December 2018 12:04
My husband and I enjoy coming to this clinic. Both Regina and Vandna are knowledgeable and compassionate with their job. We recommend them to all our friends!
02 October 2018 15:01
Excellent! The therapist that works with me is extremely professional and good at what she does.

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