Food Basics

I used to love this store. No more. Susan and her friend on cash register will make everything to put you down. If you do not want to be treated like dirt, find another place to do your groceries.

It's easy to get to and they have better prices than Walmart on some things. The only down side to this place is if they have a really good sale on fresh poultry, they can sell out by the end of the weekend or within a few days at worst.

It has been renovated for good, it is like a new Store, improving in all senses: now people can use the self-serving cashiers for paying faster; also has increase the variety of products ; Experience employees always providing care for clients and creating a good atmosphere; Store Manager super friendly and always in the move, working hard itself looking to cover even minimum details to cover all client's needs. I meet him several years now and every time I meet him he is always working and looking to improve and have all wide variety of items in exhibition, fresh, and handy to facilitate client's shopping and satisfaction

There was 15 boxes, every one was expired. Make sure you check the dates. I learned that from my Beautiful Wife.

5 stars for the sales and cleanliness

But 0 stars for our cashier, I said hello how are you today? Silence.then she goes *This parsley or Cilantro* lol its like imagine trying to have a nice day (I worked retail and I left my bad day/attitude at the door not bring it in the store lol)

Whoever you are. I hope your day gets better

Always enjoy going to this Plaza. There is a lot of places to check out. Food Basic, Subway, Black Hair Supply store, Tim Hortons, Pizza Pizza, A Dollar Store that is EXCELLENT and many others.

Rotten produce and weekly specials usually out of stock/limited supply. Not worth going to this dated grungy kinda dirty store.

Government lifted restrictions, but you guys don't let use us use washroom, so if anybody want to use washroom leave your shopping go outside and don't come back, that's it

The store is kind of dated and needed of an upgrade and a good scrubbing. Some of the vegetables I was looking at buying or already going rotten as well. The tomatoes. Some items incl specials (bacon) were out of stock. Disappointing.

This location was not helpful. Went to get some sales item listed in the flyer.
Some items were at the sales price and others like sugar were not. I was told that it was not for that location but a Thornhill location. I asked why some of the sales items you saying yes but others your saying no. Its all in the same flyer.
Only to be told well you can go to a store like No Frills because they price match
That was a manager advising that.
Who tells a customer to go to their competitors to buy.
Not good service at all

Food Basic is good place for buy grocery and others products.there in nice location! Low prices and smile employees.

Wow. Iv never had to leave such a negative comment ever. I work in the area. It was the day before canada day. I had to work late and walked up to the door 10 mins before closing. I realized that I missed out on the main ingredient needed for canada day. Ground beef. Just one item. That's it. Nothing else. I was told at the door they were closing and would not be taking any more customers in. Because I was not allowed to buy one item (I peaded with the guy at the door. Saying nothing is open the next day and I just needed the one thing). I'm going to have to feed my family garbage Mc Donald's on canada day. Thanks food basics at Jane Park. I'll be going out my way to shop somewhere else from now on.

Yes the store is older but I usually find whatever items I am looking for. Sometimes I find items that I can't find larger stores. I gave it four stars because it is on the smaller side.

Staff are very nice but the quality of the produce is terrible. Raspberries turned mouldy and broccoli turned yellow in two days. These pictures below are what they are selling as fresh food and this is not from the reduced pile. Sadly, this is not the first time I've seen things like this at this location.

It has a good selection of items. However, their produce isn't that great and there seems to always be a lack of cashiers

This store is very convenient in its location the plaza has ample parking and some other stores to maximize your shopping trip.

This location really needs an upgrade and a real big clean up and the fruits and vegetables are not so fresh, all areas are unorganized and messy, staff is some what ok, good enough parking spaces, I still do come here some days but only for the sale products or something I really need.

Last time I went was cleaner and well supplied, but I did go on a tuesday, which I believe is the day before restocking.

Usually the stock is there, the lines can be long but not extra staff to open up. And they do not price match.

Great prices. Honoured my raincheck but did not have the quantity on my check. No matter. Still a great store!

I have come to get stewing beef that is on sale on a Tuesday at 11: 00 am and it's sold out! Not the first time either. If this store had what was advertised I would shop here more often. Off to No Frills.

The fruit is usually not ripe.or to the point it's to ripe and ends up wasted.the vegetables are hit and miss.the check out staff are rude and the stock boys are unhelpful when asking for a location on a product.zero stars should be an option

Nice store. Clean, friendly staff. Small store, so less selection but very good prices - especially on staple foods. Not the best produce but great tangelos!

Next to fresco this is a great grocery chain saving families tons of money and giving them tremendous value. Not sure why people go anywhere else when the value is outstanding. Just come prepared for bad service but the prices are unbeatable.

Very rude cashier, who was serving a customer with full basket of 16 - 17 items on Express lane which only allows 1-8 items. There was a long line of people holding 1 or 2 items. When I reminded her that this is the Express lane, she went to the other register and asked another cashier to serve me. With this kind of service and staff, this store doesn't even deserve one star. I guess they don't care at all.

I've been coming here for a few years now and its always been dependable and convenient. Always well stocked on sale items for the most part, good selection, fresh products and competitive pricing. Store staff are wonderful and probably it's best qaulity which is why I always come back.

It's ok but some of the cashries aren't friendly there depersed but otherwise the still have good food

Absolutely terrible 2 cash open 13 people in one line and 8 in the other I hate going there for this reason always the same

The last time I was there cashier was very disrespectful, I don't think the owner even cares how his employs treat his paying costumers, I will not be going back there again just extremely rude workers, not all some are very nice but having one is to much and they had 3.

No fresh choices.in particular, on a Monday! Seems to be the trend for big box grocers within the city to hock their wilted and whethered wares to the public (at regular price mind you) on this day and restock with semi-edible to fresh items on Wednesday!

Has improved a lot in the last few months. More cashiers on. No long line ups. Might change over and do full shopping if their keep self serve machines out.