Food Basics

Garbage all over the parking lot as previous reviewer captured! Food Basics removed the garbage can in front of the store so people are putting garbage in the carts. Managers can't even keep this clean. What a disgrace of a big chain store. Total fail of the environment. "SHAME ON FOOD BASICS AND THEIR MANAGEMENT TEAM"!

I like this store. Nice People here. The other day they were yelling at the students visiting on their lunch break and it seemed unprofessional.

Anyone rating this place over one star is definitely a fake or paid review. Some low prices, but stay away from anything you want FRESH like bread, meat or fruit. Also a filthy store in general.

Horrible customer service. Went looking for Aurora fine Salt. They had it stacked above an open freezer. Boxes were all soggy/damaged. I brought it to the attention of a stock person, I asked if they had fresh boxes or can I get a discount. Stock person came back said they have no others, take it or leave it, as per manager, no discount on damaged goods

Today I visited this incredible establishment, and found myself leaving with a new outlook, mindset, and appreciation. I was greeted at the entrance by a strapping young man (resembles the Irish sensation, Ed Sheeran) who promptly asked me how my day was going. I felt a warmth ignite in this ol' dead heart of mine knowing kind employees are at this location. When I struggled to find Chicken, the same employee made himself available to help guide me towards the meat section of the store, and even help me look for products that do not expire soon. Dare I say I felt loved, as his gentle tone and demeanour serenaded me throughout the store.

I was taken on a pleasant journey today. I have a deep personal connection to this store and I'm glad to see there are upstanding employees, nay, people, who work here. I LOVE FOOD BASICS!

PS everything they had was rotten and infested with bugs

Good grocery store, items are sometimes sold out but nbd.

However can’t help but notice that one of the cashiers put marker on the green bags when I bought them but not on the person in front of me. As well they put stickers on the soda which again none of this has bothered me in the past/before cause I understand the policy. However, I tend to notice when the other shopper is white, + cashier is white, and doesn’t get those “extra precautions”. Again could just be my own inherent bias/feeling but just got that energy. Also didn’t greet me/speak to me even to pay. Just be mindful on how these actions are perceived and some things to note if ur a poc as well. Could have just been tired employee.

Violated "Scanner Price Accuracy Code" by refusing to give item for free of incorrectly scanned item. Manager tried to weasel out of it by falsely stating that code does not apply to items on sale.

My go to reasonably priced groceries in Kanata. 95% of the time, the veggies and fruits are fresh. Definitely need to double check the strawberries, blueberries and clementines before putting in your cart. It is "the spot" for local high school students to grab lunch or snack during the weekdays (10: 30-11: 30am) so shop before or after those times (you'll notice the staff walking around and staring at the kid during this time).

I love the variety here. My definite go to store if you are in the area.

I was here at 3pm today, at the express cash, and who ever worked there, he was really disrespectful, he helped 3 customers while I was waiting on the cash, why do you call it express check out when I had to watch and ignored!