Food Basics

Espace grand et aéré. Les produits n'étouffent pas le lieu. On a la possibilité de tout voir et bien voir parce qu'il y'a assez d'espace pour circuler. Les produits sont frais et les choix sont multiples. Les prix sont accessibles.

Still my 'go to' supermarket. Good deals and a decent selection. Cashiers are friendly and the store is generally clean.

Unfortunately, my experience was really bad. You buy a product and then find that the price is quite different from the displayed price. Left products after I was going to purchase them due to the staff treatment and that you get charged with price different from the displayed price on the shelf

I found everything I was searching for except the amount of Anjou pears I wanted. An associate in the Produce department, Bungu, asked me to do my other shopping and return in about 10 mins. When I returned he was in the process of cleaning the area to put more pears. He was so pleasant. Kudos to him

Manager was really rude there. I was looking for an item and I asked one of their employee and he said he don’t know where it is. Then I asked manager on duty (it was his first day there) he said you have to help yourself and when I couldn’t find it. He came to me said store is closed. I said I was looking for item from last 10 min. He said if you don’t want you can leave everything here. Even the other employees said he not supposed to talk to me like that.

Suzie has been my favorite cashier since I met her! I moved away from the neighborhood but I still come back so I can say hi and chit chat as she rings up my order.

The staff are always pleasant, even when it's really busy they have always assisted me to make my shopping time much less (I am not a person who likes shopping anywhere but the Staff here help me cut my time in half) for this I am grateful and definitely a very happy regular customer. Thanks to all of you!

Good prices. Always busy and store could be cleaner. Many long-time employees who are familiar w stock, younger ones not so much.

Good place for Indian grocery. The have almost all varieties of groceries and the have cooked halal chicken. The offers are really good. Some times I got full Halal cooked BBQ chicken for 8 $. The staff behavior is good and helpful.

Great location, easy access. Very clean and well stocked. Produce very fresh and always a great selection. Great deals always.
Staff is helpful and friendly.

Usually has decent prices, but sometimes it's very difficult to get to items on the tippity top shelf, no one is usually around to help you out either. I only go there occasionally, depending on busses. Most of the time I shop at YIG.

Don't typically buy produce/fruit at this location as it NEVER lasts more than a day before going bad.

We moved to Ottawa recently and discovered high grocery prices at big supermarket chains, then I discovered Food Basics and found prices at very reasonable costs, varieties, ethnic foods, good selections with fresh and frozen vegetables, weekly specials, friendly service.

I write this review to talk about the “express” line. I put “express” in quote marks intentionally; it moves slower than the other lanes for no reason. Cashiers at this stall specifically are either clueless or too busy talking to focus on their work. This location would benefit from self-checkout machines, which would give the customer more control over their time, rather than be forced to stand in a line that moves slower than it should.

Side note: Walmart has better pricing on produce.