Forest Hill Animal Clinic

I have seen most of the vets at this practice at one time or another and have received nothing but excellent care for my cats. I started bringing my cats here as a broke grad student and I have never felt upsold or overcharged or shamed for being unsure if I could afford something. There are no surprises with billing either - I have always had everything costed out before being asked to agree to it. The doctors are compassionate and helpful. Dr. Ross is my regular vet and I would recommend her wholeheartedly

I called this morning Thursday December 28,2023 spoke to a useless female receptionist that would not provide me with a price quote for my kitten to get spayed. She said i have to book an exam visit with the doctor ($118.00) in order to get a price quote.that itself sounds like a scam to me.don't go here I've called so many vets and this place was the only one that required me to book an appointment with the doctor before providing any information. Very dishonest response by the receptionist.

I took my cats noodles and amnesia there as I recently moved to the area and needed a closer vet! The cats are normally very scared of going to the vet but I am surprised how pleasant their visit was! Dr. Reid was so so so good with them and I really appreciate his expertise! He even let my cat Noodles take his chair lol he gave them treats so they didn’t even realize they were being vaccinated

Dr Klys has such a warm and patient manner with both human and animal clients. He performed an enucleation on our dog years ago, it healed over beautifully and check ups have been great ever since. The front desk and techs have also been lovely.

Dr. Klys is amazing. Very compassionate and loving. Professional and straight to the point.
Highly recommended. He really seems to care about animal recovery.

Went to see Dr. Klys for an eye referral for our golden doodle, he is so gentle and caring. Very thorough and feel we are in the best hands possible.

Had a very positive experience with my puppy’s visit. Dr Reid is really amazing- friendly & patient and explains everything in great details. Front desk staff is nice too. Highly recommended.

Dr. Klys is amazing! He will tell you the best option for your fur baby instead of suggesting to surgrey immediately without trying other resolutions. After eye drops and eye vitamins for 3 months, my baby's cataract is starting to thin out. Dr. Klys loves the animal genuinely. Thanks you Dr. Klys that my Peach doesn't need to go through the painful surgery and saved us thousands of dollars! Also want to mention the girls at the were very friendly and helpful!

Great vet I been using them for 33 years for all my animals. And they’ve always been incredibly professional and personable with my cats and dogs.

Thank you to Dr. Klys and the entire team! Highly recommend. It was a breeze booking my pup's ophthalmology referral consult- the support staff were kind, accommodating and easy to communicate with. Dr. Klys was thorough, professional and great with my guy. Overall great experience.

The only reason I’m giving it 4 and not 5 stars is because of the customer service. If the vet was different, I would give it zero. The vet is however amazing, like truly the best ophthalmologist around. So caring and diligent, he’s incredibly thorough and prompt with everything. The doc is 1000/10 stars. Otherwise, parking here is a nightmare. They told me the appointment would be 30 minutes long, but made me wait an extra 45 mins before I could see a vet. Obviously admin isn’t organized. Plus they were super rude about the whole thing at the front desk.

Huge Thanks to Dr. Franklin - Lifesavers for My little Pom Pashmak!
I wanted to take a moment to share my appreciation for the outstanding care and attention you provided to my Pomeranian, Pashmak. She was dealing with numerous health issues, such as pancreatitis and neck slipped disc, and Dr. Franklin’s dedication and expertise truly saved her life.
From the moment Pashmak was under his care, he consistently monitored her health with diligence and precision. Dr. Franklin thorough approach and genuine concern for her well-being made all the difference in identifying and addressing her issues.
He went above and beyond to ensure the swift recovery of Pashmak with each of her health issues.
I strongly recommend Dr. Ryan Franklin to anyone seeking top-notch veterinary care for their pets. The level of service, compassion, and expertise that Dr. Franklin and his team provide in ForestHill Animal Hospital is simply unmatched.
Thank you!

Dr. Kylas saved my dogs eye, I can’t thank you enough for your service. If I could give you a 20 star rating I would, I am forever grateful to you and your team.

Dr Wong is very friendly with a lot of information to help us understand our dog's allergies.

I went to this clinic on a referral for an ophthalmologist for my Cat with corneal ulcers that didn't heal for a few months.

Dr. Klys is extremely professional and helpful. He thoroughly tried to eliminate the different possibilities of why the ulcers weren't healing. Dr. Klys also made sure at every step of the way he was available for any questions, and I had tons that got answered promptly and thoroughly.

My Cat ended up needing double eye surgery (diamond burr debridement). I was given an accurate quote of how much it'll cost which made me wish I had Cat insurance then but I digress. The surgery went extremely well, and Dr. Klys took no chances and sewed my Cat's eyes shut for 2 weeks for healing, and healed it did. I had tons of questions about pre-surgery prep, post-surgery care and even a "does this look right? " that got answered very promptly. At the end of every visit Dr Klys made sure to give detailed instructions of the medication regimen. At one point I was needing to give 4 different eye drops a few minutes apart a few times a day and I had no issues understanding what to do.

My Cat's eyes are now perfectly healed with no lingering side effects or symptoms. My Cat was in very experienced hands during her time with Dr Klys. 10/10 will never come again because I don't need to anymore.

I was very shocked that will no longer be provided service for my Dog Brownie due to an unpaid invoice. I have been with this clinic for almost 11 years with now my second dog. Even after I messaged to say I will pay my invoice they still refuse service. Sad. Np your not the only vet clinic. All the reviews are right it’s all about the money. You don’t care about our pets.

Awesome staff, super caring and friendly; don’t just care about getting the job done. Bringing all my furry babies here, pricing isn’t half bad either!

Great clinic! Dr Wong and the staff are so kind and knowledgeable. They are reasonable with their treatment plans, and will do their best to try to accommodate you on short notice. I trust them with my pets care and would recommend them to others.

My last visit very happy, You can now walk with your dog into the clinic?
Good service but at this moment very busy area to drive and park. My suggestion is that you do not drive to this location, but rather walk and park away from the vet clinic.

Had to take my 3 months old pup to emergency. I called ahead of time and appreciated the timely manner the call was handled. The staff were very nice, at least the ones I got to interact with. I honestly thought that I was going to have to wait a while (like at hospitals) for my pup to be checked but I called them as soon as I arrived and she was taken inside to be checked at immediately.
I was told that because of covid only my pup would go in and asked if I was okay with that. Which I appreciate and waited in my car.
I was also called by the Dr. And she explained what was going on with my pup, what medication was going to be applied and all the costs that came with it. I was given directions of what to look out for in case of an emergency before I took my pup home.

The consultation price was a little expensive but it's understandable that this is an emergency clinic
I love the communication the staff showed and that they were very nice and friendly. I would recommend.

They booked me an appointment on a Holiday. Weird, but sure enough they called me and confirmed the date a few days later for my August 1st morning appointment. I showed up this morning and the clinic was closed. Very disappointed. What a waste of time and money

Got recommended to go to Dr. Klys and he is amazing. You can tell he is very caring and loves his job. He will answer all your questions and provides amazing resources. Would recommend him to anyone, and we can tell our dog was well taken care off. Don’t hesitate to go to him! Thank you for your amazing care!

Fantastic vet clinic. Dr. Wong and Dr. Ross are the vets for my cat and dog. Both are patient and caring with animals. They are also very knowledgable and up to date on veterinary medicine and presented different solutions for how to help with my pets medical care. I can get nervous when other people handle my dog because he's a rescue and gets really scared, but I 100% trust this clinic with his care. They're just wonderful, kind, people over there!

This clinic was highly recommended to me by a good friend, they have been amazing over the last year with my pup. Dr Ross is the best and given we as pet owners can’t go in, they make you feel so comfortable and confident in handing over your fur babies. It is always a good sign when your dog is excited to go to the doctor!

Professional, experienced, friendly and hard working staff that still takes time to comfort frightened pets (and parents!).

Dr. Franklin and the rest of the professional team at Forest Hill Animal Clinic are incredibly amazing. I ended up here by chance one day when my previous vet cancelled my appointment. At the time my 2 yr old pug was experiencing difficulty breathing, so I called Forest Hill Animal Clinic and they were able to see us the same day. I was so impressed with both the quality of care and personable interactions that my pet has been a patient here ever since. We've been seen by multiple vets here at this clinic and all of them are wonderful. Do not hesitate if you are considering taking your pet here, they will be in very, very good hands!

I have been taking my pet here since 3 years when he developed his eye condition and needed surgery. I was recommended by another doctor of mine who I was seeing for my pet. This clinic has amazing doctors and rest of the teams, excellent service. I can fully trust this team over here. Thank you for your great services ladies over the phone are exceptionally good with taking care of your concerns.

1 week Before spray went to for examination, she said "your dog need vaccine today, otherwise we can not do spray next Monday" "if your dog get vaccine today you need to wait 2 weeks for spray" I really don't understand what she saying. We all set up 2 month before, confirmed date and give her all detail too! My dog already vaccinated in MAY! She try to do same vaccine again. I am not going there anymore.

Dr. Klys is knowledgeable, caring, and responsive to all my questions. Absolutely trust him with my pup.

The absolute best in Ontario for pet eye care!

I'd give 6 stars if I could.
Incredible care invested in reassuring owners and given to the animals. Thank you

I have always had a good experience with this place, helpfull and friendly staff. I have been a customer for almost 10 years.

This is an amazing place

All of the vets here are so great with animals - very patient and understanding with owners and incredibly kind
This clinic helped my dog through many eye issues - and were always willing to fit her into their day!
Highly recommended clinic

My Dogue de Bordeaux needed to have corrective surgery for entropion and I was very impressed by the professional and friendly service (as much as one can anyway during COVID). Dr. Klys did an amazing job on her eyes and I hope once she's healed she won't have any more troubles.

Wonder if he can do a human eyelift. LOL

Dr Franklin has done wonders for us. I would recommend this clinic all the way they really care.

Dr. Wong provides affectionate routine care for our cat and keeps visits short and efficient. The clinic has very effective Covid-19 precautions, so you drop your pet and wait in a parking space, if you're driving. We really like going here.

We are so thankful to have Forest Hill Animal Clinic! Dr. Ryan is such an attentive, responsive, and knowledgeable vet. We really appreciate how willing he is to answer any questions we've had and wonderful he is with our pup!
Any of the staff we have spoken to have been so kind and warm; it is clear how much this clinic cares for the animals they see. We know our dog is in such good hands with them!

They took great care of nit, (Marco and Rose's friend) happy she's home with family

Thank you for all the hard work!

This place is wonderful and Franklin is an absolute hero. A little pricey at times but the care is second to none!

Dr. Klys and his team are amazing. They took Scooby in quickly during COVID and took great care of him during his surgery. They made sure to call and tell me he was doing great during surgery as they knew I was nervous for him.
Scooby suffered from bilateral entropion and ectropion, he had difficulty seeing. He had his first surgery back in May of 2020 (not with Dr. Klys) and it got worse from there. Luckily Dr. Klys fixed him up and Scooby can see the world again!
There are not enough words for the appreciation I have for Dr. Klys and his wonderful team at Forest Hill. I recommend them 100%. You can see the love and passion that his team has for all of our pets.

Thank you from Scooby & I!

Absolutely amazing clinic! I honestly would recommend this to anyone I could. My Temon had a really critical condition and was told to have little time left. One of my family members recommended this place to me and their service is what let my Cat live 2 more years than he was supposed to. Dr. Ryan Franklin prescribed an exceptional diet for him and did everything in his power to make sure Temon lived as long as he could. Unfortunately, Temon recently passed. The clinics treatment towards us was the most kind human thing I’ve ever experienced. Once they heard of his passing they sent me an email, and with that came a post card where everyone at the clinic signed their names. However, that was not the end of it, they really went a step further and put in a donation in Temons name for the OVS pet trust which researches medications and ways to help other animals with the same condition he had. I will forever be grateful to them and their efforts and have recently brought them a new patient! I can rest assured knowing that Tsyhanko will be very well taken care of.

It's been 3 years since Dr. Klys removed cataract from one of my dogs eyes and we couldn't be happier with the work he did. He's very good at explaining and walking you through every process. It's expensive but you get what you pay for.

Very professional. Contactless care during COVID, but everything still patiently and clearly explained to newbie pet owners.

Wonderful staff, they were willing to squeeze our dog in even though we did not have an appointment. She was assessed and prescribed a course of treatment and now she is on the mend.

Dr. Klys has to be one the best vets in the city! I know my dogs are in good hands whenever we visit.

Dr. Klys has to be one of the best Vets we have ever seen. While other Vets wanted out dogs eye removed he was able to save it. Thank you Dr. Klys

My pet is on prescription diet - reached out during this pandemic asking if I can order food through them. We are new to the country and got stuck due to COVID19 and even though we had food for 1 months it was coming to an end. The person on phone said "no problem" we can order through them call next week and "just pick it up" and asked to send all records from previous vet. Did that. When called the following week, different person on phone said they can't order food for my pet, I was shocked. They didn't even have the decency to inform me this. Checked with the vet - said they are priorotizing existing patients. I begged that my furbabies will go hungry and I'll pay for exam fee too. Because they said I can order food through them - I didn't even reach out to any one else. It was my fault to trust the person on phone. I literally had 4 -5 days food left when they said this and deliveries were taking longer. I begged many times but they were not moved. Luckily I shared this story with VCA Westside and they promptly ordered my food, Phew! During this pandemic this behavior was very hurtful.

Dr Klys has been a God sent to our cat. His sincere, compassionate.patience, knowledge along with patient focused nature generates calm, trust and security. I know my mother's cat is in capable hands. The staff too must be acknowledged for their kind and gentle approach always welcoming. Parking is a pain.but welcome to TO.to be expected.

Great reliable vets. I left my old clinic in Vaughan because i realized they were diagnosing fake illnesses for expensive treatments. When i came here it was night and day! So thrilled to find a honest vet for my dog.

I needed my dog's eyes checked and went to Forest Hill Animal Clinic!
We went to the Walk In there.
The Dr.was amazing and I was pleased with the good care they take of the animals!

Dr. Klys is very good. He explained all the procedures and medicine and quickly responds to emails. He was very helpful and kind during a stressful healing process.

Best PetCare Clinic. Awesome service.
Free wifi and coffee. Quick scheduling of appointments. Emergency Animal hospital is next to the clinic. Opposite to Eglinton West Station. Easy to commute.

I've been going here for some time with my cat, and have had nothing but the best experiences. My cat is terrified of vets, and prior to moving to this clinic, I had begun to hate vet visits too. The staff here are extremely knowledgeable, caring, skilled in behavior management, and just all-around lovely towards owners and animals alike. Today, I had to switch clinicians due to a scheduling issue, and Dr. Ross was able to easily assess next steps as well as make my (somewhat traumatized) cat comfortable. This is no easy feat - thank you Dr. Ross and Forest Hill Animal Clinic!

They are the best. Helped me through one of the hardest times in my life. I will be forever grateful. Also they are usually on time and the prices are fair.

Dr. Ross takes excellent care of our sweet puppy. We feel very fortunate to have found her. The staff at Forest Hill Animal Clinic are friendly, warm and courteous. The clinic itself is clean and modern and there is an E. R.located right next door where you pet can be referred for medical tests, if need be.

Excellent veterinary office, doctors and staff are great people. Our dogs have been patients there for a long time. Highly recommend them as a vet!

Well worth the wait during walk-in ophthalmology consults available 5 days a week. I highly recommend this practice for the following reasons:
-Friendly, courteous front desk staff that greets clients as soon as they walk into the clinic. They confirm your reason for visit and ensure that you are aware about the wait time for walk-ins
-Very clean waiting area despite the amount of foot traffic
-Dr. Klys has wonderful bedside manner and is very knowledgeable in all things pet health. An excellent choice for any pet owner looking for a general practitioner or an ophthalmologist. Thank you, Dr. Klys for treating my many animals over the past 2 decades!

The level of knowledge and care here is a full 5 stars. Dr. Klys is an extremely thorough and it's clear that he knows what he's talking about.

However, the wait during walk-in hours here is always over 4 hours long (once, I waited 6 hours to see the dr) even if you show up right at 8am. You can book appointments, but you'll have to wait 6+ weeks for one. It's also very, very expensive. Initial consultations can run almost $300 and each follow-up visit is about $150. So basically.great care, but very expensive and you'll need to take a whole day off just for one vet visit. For real, you will spend ALL DAY in that waiting room to get your pet seen for 3 minutes.

We bring our cat here and it's great every time. Dr Franklin is great and I appreciate that he isn't very pushy on getting certain things done.

This place is amazing. I wish my doctor was as good. They answered all my questions, even when I emailed after hours at 7pm I got a response.

If you are going for the clinic hours I suggest getting there an hour before they open as people start lining up around 45min before open

Outstanding veterinary services and friendly staff. My cat is looking so good and healthy. Just makes me so happy to see him doing so well.

My dog Loki has been coming to this clinic for about a year. They have excellent service, dedicated vets, and equipment to diagnose properly. They helped Loki after he was misdiagnosed by another vet.

Our cat had a problematic eye right from when we brought him home. It was fairly clear to us that he would have to have his eye removed, even without seeing a vet. We tried a veterinary clinic near our home and were disappointed with high fees and vague advice.

When we brought our kitten to Forest Hill Animal Clinic we were given straight talk about the problem and getting the eye removed. The prices were high but we felt we could trust them much more than our local vet.

The surgery was a success and our kitten is healthy and happy. Thank goodness.

This is the place to go if you want quality care for your pet. As our dog is recovering from eye surgery, we know we can depend on Dr. Klys to make sure the healing process is going well. Everyone has been professional, patient, and reassuring. We're so very grateful.
Natalie